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Troubleshooting
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Your device is hot to the touch
When you use applications that require more power or use
applications on your device for an extended period of time,
your device may feel hot to the touch. This is normal and
should not affect your devices lifespan or performance.
Error messages appear when launching the camera
Your Samsung mobile device must have sufficient available
memory and battery power to operate the camera
application. If you receive error messages when launching the
camera, try the following:
Charge the battery or replace it with a battery that is fully
charged.
Free some memory by transferring files to a PC or deleting
files from your device.
Restart the device. If you are still having trouble with
the camera application after trying these tips, contact a
Samsung Service Centre.
Error messages appear when launching the FM radio
The FM radio application on your Samsung mobile device
uses the headset cable as an antenna. Without a headset
connected, the FM radio will be unable to receive radio
stations. To use the FM radio, first ensure that the headset
is properly connected. Next, scan for and save the available
radio stations.
If you still cannot use the FM radio after performing these
steps, try accessing your desired station with another radio
receiver. If you can hear the station with another receiver,
your device may require service. Contact a Samsung Service
Centre.
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