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Troubleshooting
The mobile device is hot to the touch
When using apps that require a higher amount of power than
normal or when using apps on your device for an extended
period, the mobile device may feel hot to the touch. When the
Gear VR detects a high temperature, a message appears on the
screen warning you to stop wearing the Gear VR and to wait for
it to cool down. Stop using the Gear VR until the mobile device
cools down, and then resume use. This is normal and should
not affect the mobile device's lifespan or performance.
The image on the screen looks tilted or skewed
Remove the Gear VR and place it on a flat surface with the
lenses facing forwards and the Focus adjustment wheel at the
top. Wait 5–7 seconds before using it again.
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