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Basics
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Forcing restart
If your device is frozen and unresponsive, press and hold the Side key and the Volume Down
key simultaneously for more than 7 seconds to restart it.
Initial setup
When you turn on your device for the first time or after performing a data reset, follow the
on-screen instructions to set up your device.
If you do not connect to a Wi-Fi network, you may not be able to set up some device
features during the initial setup.
Face recognition
You can set the device to unlock the screen by recognising your face.
If you use your face as a screen lock method, your face cannot be used to unlock
the screen for the first time after turning on the device. To use the device, you must
unlock the screen using the pattern, PIN, or password you set when registering the
face. Be careful not to forget your pattern, PIN, or password.
If you change the screen lock method to
Swipe
or
None
, which are not secure, all of
your biometric data will be deleted. If you want to use your biometric data in apps or
features, you must register your biometric data again.
Precautions for using face recognition
Before using the face recognition to unlock your device, keep the following precautions in
mind.
Your device could be unlocked by someone or something that looks like your image.
Face recognition is less secure than Pattern, PIN, or Password.
For better face recognition
Consider the following when using face recognition:
Consider the conditions when registering, such as wearing glasses, hats, masks, beards, or
heavy makeup
Ensure that you are in a well-lit area and that the camera lens is clean when registering
Ensure your image is not blurry for better match results
20


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