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Samsung Galaxy Tab A - SM-T380 Manual

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www.samsung.com
User Manual
English (CA) 09/2017 Rev. 1.0
SM-T380
2
Table of Contents
Basics
4 Read me first
5 Device overheating situations and
solutions
8 Device layout and functions
11 Battery
13 Memory card (microSD card)
16 Turning the device on and off
17 Initial setup
19 Samsung account
20 Transferring data from your previous
device
24 Understanding the screen
32 Notification panel
34 Entering text
Apps and features
36 Installing or uninstalling apps
38 Bixby Home
46 Contacts
49 Internet
51 Email
52 Camera
64 Gallery
69 Multi window
73 Samsung Notes
74 Calendar
75 Samsung Flow
76 My Files
76 Clock
78 Calculator
78 Game Launcher
81 Sharing content
82 Google apps
Table of Contents
3
Appendix
109 Troubleshooting
Health and Safety
Settings
84 Introduction
84 Connections
85 Wi-Fi
87 Bluetooth
89 More connection settings
90 Sound
91 Notifications
91 Display
92 Blue light filter
92 Wallpaper
93 Advanced features
94 Device maintenance
96 Apps
96 Lock screen and security
98 Secure Folder
102 Cloud and accounts
103 Users
105 Backup and restore
106 Google
106 Accessibility
107 General management
108 Software update
108 About tablet
4
Basics
Read me first
Please read this manual before using the device to ensure safe and proper use.
•
Descriptions are based on the device’s default settings.
•
Some content may differ from your device depending on the region, service provider,
model specifications, or device’s software.
•
Content (high quality content) that requires high CPU and RAM usage will affect the
overall performance of the device. Apps related to the content may not work properly
depending on the device’s specifications and the environment that it is used in.
•
Samsung is not liable for performance issues caused by apps supplied by providers other
than Samsung.
•
Samsung is not liable for performance issues or incompatibilities caused by edited
registry settings or modified operating system software. Attempting to customize the
operating system may cause the device or apps to work improperly.
•
Software, sound sources, wallpapers, images, and other media provided with this device
are licensed for limited use. Extracting and using these materials for commercial or other
purposes is an infringement of copyright laws. Users are entirely responsible for illegal
use of media.
•
Default apps that come with the device are subject to updates and may no longer be
supported without prior notice. If you have questions about an app provided with
the device, contact a Samsung Service Centre. For user-installed apps, contact service
providers.
•
Modifying the device’s operating system or installing softwares from unofficial sources
may result in device malfunctions and data corruption or loss. These actions are violations
of your Samsung licence agreement and will void your warranty.
Basics
5
Instructional icons
Warning: situations that could cause injury to yourself or others
Caution: situations that could cause damage to your device or other equipment
Notice: notes, usage tips, or additional information
Device overheating situations and solutions
When the device heats up while charging the battery
While charging, the device and the charger may become hot. During wireless charging or fast
charging, the device may feel hotter to the touch. This does not affect the device’s lifespan or
performance and is in the device’s normal range of operation. If the battery becomes too hot,
the charger may stop charging.
Do the following when the device heats up:
•
Disconnect the charger from the device and close any running apps. Wait for the
device to cool down and then begin charging the device again.
•
If the lower part of the device overheats, it could be because the connected USB
cable is damaged. Replace the damaged USB cable with a new Samsung-approved
one.
•
When using a wireless charger, do not place foreign materials, such as metal objects,
magnets, and magnetic stripe cards, between the device and the wireless charger.
The wireless charging or fast charging feature is only available on supported models.
Basics
6
When the device heats up during use
When you use features or apps that require more power or use them for extended periods,
your device may temporarily heat up due to increased battery consumption. Close any
running apps and do not use the device for a while.
The following are examples of situations in which the device may overheat. Depending on
the functions and apps you use, these examples may not apply to your model.
•
During the initial setup after purchase or when restoring data
•
When downloading large files
•
When using apps that require more power or using apps for extended periods
–
When playing high-quality games for extended periods
–
When recording videos for extended periods
–
When streaming videos while using the maximum brightness setting
–
When connecting to a TV
•
While multitasking (or, when running many apps in the background)
–
When using Multi window
–
When updating or installing apps while recording videos
–
When recording videos while using a navigation app
•
When using large amount of data for syncing with the cloud, email, or other accounts
•
When using a navigation app in a car while the device is placed in direct sunlight
•
When using the mobile hotspot and tethering feature
•
When using the device in areas with weak signals or no reception
•
When charging the battery with a damaged USB cable
•
When the device’s multipurpose jack is damaged or exposed to foreign materials, such as
liquid, dust, metal powder, and pencil lead
•
When you are roaming
Basics
7
Do the following when the device heats up:
•
Keep the device updated with the latest software.
•
Conflicts between running apps may cause the device to heat up. Restart the device.
•
Deactivate the Wi-Fi, GPS, and Bluetooth features when not using them.
•
Close apps that increase battery consumption or that run in the background when
not in use.
•
Delete unnecessary files or unused apps.
•
Decrease the screen brightness.
•
If the device overheats or feels hot for a prolonged period, do not use it for a while. If
the device continues to overheat, contact a Samsung Service Centre.
Device limitations when the device overheats
When the device heats up, the features and performance may be limited or the device may
turn off to cool down. The feature is only available on supported models.
•
If the device becomes hotter than usual, a device overheating message will appear. To
lower the device’s temperature, the screen brightness and the performance speed will be
limited and battery charging will stop. Running apps will be closed and you will only be
able to make emergency calls until the device cools down.
•
If the device overheats or feels hot for a prolonged period, a power off message will
appear. Turn off the device, and wait until it cools down.
Precautions for operating environment
Your device may heat up due to the environment in the following conditions. Use caution to
avoid shortening the battery’s lifespan, damaging the device, or causing a fire.
•
Do not store your device in very cold or very hot temperatures.
•
Do not expose your device to direct sunlight for extended periods.
•
Do not use or store your device for extended periods in very hot areas, such as inside a
car in the summertime.
•
Do not place the device in any areas that may overheat, such as on an electric heating
mat.
•
Do not store your device near or in heaters, microwaves, hot cooking equipment, or high
pressure containers.
•
Never use a damaged charger or battery.
Basics
8
Device layout and functions
Package contents
Check the product box for the following items:
•
Device
•
USB cable
•
Ejection pin
•
USB power adapter
•
Quick start guide
•
The items supplied with the device and any available accessories may vary
depending on the region or service provider.
•
The supplied items are designed only for this device and may not be compatible
with other devices.
•
Appearances and specifications are subject to change without prior notice.
•
You can purchase additional accessories from your local Samsung retailer. Make
sure they are compatible with the device before purchase.
•
Use only Samsung-approved accessories. Using unapproved accessories may cause
the performance problems and malfunctions that are not covered by the warranty.
•
Availability of all accessories is subject to change depending entirely on
manufacturing companies. For more information about available accessories, refer
to the Samsung website.
Basics
9
Device layout
Front camera
Power key
Volume key
Back key
Touchscreen
Home key
Recents key
Multipurpose jack (USB
Type-C)
Memory card tray
Earphone jack
Rear camera
Flash
Microphone
GPS antenna
Speaker
Basics
10
•
Connectivity problems and battery drain may occur in the following situations:
–
If you attach metallic stickers on the antenna area of the device
–
If you attach a device cover made with metallic material to the device
•
Using a Samsung-approved screen protector is recommended. Unapproved screen
protectors may cause the sensors to malfunction.
•
Do not allow water to contact the touchscreen. The touchscreen may malfunction
in humid conditions or when exposed to water.
Keys
Key Function
Power
•
Press and hold to turn the device on or off.
•
Press to turn on or lock the screen.
Recents
•
Tap to open the list of recent apps.
Home
•
Press to turn on the screen while the screen is locked.
•
Press to return to the Home screen.
•
Press and hold to launch
Google
.
Back
•
Tap to return to the previous screen.
•
Tap and hold to access additional options for the current
screen.
Volume
•
Press to adjust the device volume.
Basics
11
Battery
Charging the battery
Charge the battery before using it for the first time or when it has been unused for extended
periods.
Use only Samsung-approved chargers, batteries, and cables. Unapproved chargers or
cables can cause the battery to explode or damage the device.
•
Connecting the charger improperly may cause serious damage to the device. Any
damage caused by misuse is not covered by the warranty.
•
Use only USB Type-C cable supplied with the device. The device may be damaged
if you use Micro USB cable.
To save energy, unplug the charger when not in use. The charger does not have a
power switch, so you must unplug the charger from the electric socket when not in
use to avoid wasting power. The charger should remain close to the electric socket
and easily accessible while charging.
1
Connect the USB cable to the USB power adapter.
2
Plug the USB cable into the device’s multipurpose jack.
3
Plug the USB power adapter into an electric socket.
4
After fully charging, disconnect the charger from the device. Then, unplug the charger
from the electric socket.
Basics
12
Reducing the battery consumption
Your device provides various options that help you conserve battery power.
•
Optimize the device using the device maintenance feature.
•
When you are not using the device, turn off the screen by pressing the Power key.
•
Activate power saving mode.
•
Close unnecessary apps.
•
Deactivate the Bluetooth feature when not in use.
•
Deactivate the Wi-Fi feature when not in use.
•
Deactivate auto-syncing of apps that need to be synced, such as emails.
•
Decrease the backlight time.
•
Decrease the screen brightness.
Battery charging tips and precautions
•
When the battery power is low, the battery icon appears empty.
•
If the battery is completely discharged, the device cannot be turned on immediately
when the charger is connected. Allow a depleted battery to charge for a few minutes
before turning on the device.
•
If you use multiple apps at once, network apps, or apps that need a connection to
another device, the battery will drain quickly. To avoid losing power during a data
transfer, always use these apps after fully charging the battery.
•
Using a power source other than the charger, such as a computer, may result in a slower
charging speed due to a lower electric current.
•
The device can be used while it is charging, but it may take longer to fully charge the
battery.
•
If the device receives an unstable power supply while charging, the touchscreen may not
function. If this happens, unplug the charger from the device.
•
While charging, the device and the charger may heat up. This is normal and should not
affect the device’s lifespan or performance. If the battery gets hotter than usual, the
charger may stop charging.
•
If you charge the device while the multipurpose jack is wet, the device may be damaged.
Thoroughly dry the multipurpose jack before charging the device.
•
If the device is not charging properly, take the device and the charger to a Samsung
Service Centre.
Basics
13
Memory card (microSD card)
Installing a memory card
Your device’s memory card capacity may vary from other models and some memory cards
may not be compatible with your device depending on the memory card manufacturer and
type. To view your device’s maximum memory card capacity, refer to the Samsung website.
•
Some memory cards may not be fully compatible with the device. Using an
incompatible card may damage the device or the memory card, or corrupt the data
stored in it.
•
Use caution to insert the memory card right-side up.
•
The device supports the FAT and the exFAT file systems for memory cards. When
inserting a card formatted in a different file system, the device will ask to reformat
the card or will not recognize the card. To use the memory card, you must format it.
If your device cannot format or recognize the memory card, contact the memory
card manufacturer or a Samsung Service Centre.
•
Frequent writing and erasing of data shortens the lifespan of memory cards.
•
When inserting a memory card into the device, the memory card’s file directory
appears in the
My Files
→
SD card
folder.
Basics
14
4 5
1 2 3
1
Insert the ejection pin into the hole on the memory card tray to loosen the tray.
Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device may
be damaged.
2
Pull out the memory card tray gently from the memory card tray slot.
Basics
15
3
Place a memory card on the memory card tray with the gold-coloured contacts facing
downwards.
4
Gently press the memory card into the tray to secure it.
If the card is not fixed firmly into the tray, the memory card may leave or fall out of the
tray.
5
Insert the memory card tray back into the memory card tray slot.
•
If you insert the tray into your device while the tray is wet, your device may be
damaged. Always make sure the tray is dry.
•
Fully insert the tray into the tray slot to prevent liquid from entering your device.
Removing the memory card
Before removing the memory card, first unmount it for safe removal.
Launch the
Settings
app and tap
Device maintenance
→
Storage
→
→
Storage settings
→
SD card
→
UNMOUNT
.
1
Insert the ejection pin into the hole on the tray to loosen the tray.
2
Pull out the tray gently from the tray slot.
3
Remove the memory card.
4
Insert the tray back into the tray slot.
Do not remove external storage, such as a memory card or USB storage, while the
device is transferring or accessing information, or right after transferring data. Doing
so can cause data to be corrupted or lost or cause damage to the external storage or
device. Samsung is not responsible for losses, including loss of data, resulting from
the misuse of external storage devices.
Basics
16
Formatting the memory card
A memory card formatted on a computer may not be compatible with the device. Format the
memory card on the device.
Launch the
Settings
app and tap
Device maintenance
→
Storage
→
→
Storage settings
→
SD card
→
Format
→
FORMAT
.
Before formatting the memory card, remember to make backup copies of all
important data stored in the memory card. The manufacturer’s warranty does not
cover loss of data resulting from user actions.
Turning the device on and off
Press and hold the Power key for a few seconds to turn on the device.
When you turn on your device for the first time or after performing a data reset, follow the on-
screen instructions to set up your device.
To turn off the device, press and hold the Power key, and then tap
Power off
.
Follow all posted warnings and directions from authorized personnel in areas where
the use of wireless devices is restricted, such as airplanes and hospitals.
Restarting the device
If your device is frozen and unresponsive, press and hold the Power key and the Volume
Down key simultaneously for more than 7 seconds to restart it.
Power key
key
Basics
17
Initial setup
When you turn on your device for the first time or after performing a data reset, follow the
on-screen instructions to set up your device.
The initial setup procedures may vary depending on the device’s software and your
region.
1
Turn on the device.
2
Select your preferred device language.
Select a language.
3
Select a Wi-Fi network and connect to it.
If you do not connect to a Wi-Fi network, you may not be able to set up some device
features during the initial setup.
4
Follow the on-screen instructions to proceed the initial setup.
5
Set a screen lock method to protect your device. You can protect your personal
information by preventing others from accessing your device. To set the screen lock
method later, tap
Not now
.
Basics
18
6
Sign in to your Samsung account. You can enjoy Samsung services and keep your data
up to date and secure across all of your devices. Refer to Samsung account for more
information.
7
Select features you want to use and complete the initial setup.
The Home screen will appear.
Basics
19
Samsung account
Introduction
Your Samsung account is an integrated account service that allows you to use a variety of
Samsung services provided by mobile devices, TVs, and the Samsung website. Once your
Samsung account has been registered, you can keep your data up to date and secure across
your Samsung devices with Samsung Cloud, track and control your lost or stolen device, see
tips and tricks from Samsung Members, and more.
Create your Samsung account with your email address.
To check the list of services that can be used with your Samsung account, visit
account.samsung.com. For more information on Samsung accounts, launch the
Settings
app
and tap
Cloud and accounts
→
Accounts
→
Samsung account
→
Help
.
Registering your Samsung account
Registering a new Samsung account
If you do not have a Samsung account, you should create one.
1
Launch the
Settings
app and tap
Cloud and accounts
→
Accounts
→
Add account
.
2
Tap
Samsung account
→
CREATE ACCOUNT
.
3
Follow the on-screen instructions to complete creating your account.
Registering an existing Samsung account
If you already have a Samsung account, register it to the device.
1
Launch the
Settings
app and tap
Cloud and accounts
→
Accounts
→
Add account
.
2
Tap
Samsung account
.
Basics
20
3
Enter your email address and password, and then tap
SIGN IN
.
If you forget your account information, tap
Forgotten your ID or password?
You can find
your account information when you enter the required information and security code
displayed that is on the screen.
4
Tap
DONE
to finish registering your Samsung account.
Removing your Samsung account
When you remove your registered Samsung account from the device, your data, such as
contacts or events, will also be removed.
1
Launch the
Settings
app and tap
Cloud and accounts
→
Accounts
.
2
Tap
Samsung account
→
→
Remove account
.
3
Tap
OK
, enter your Samsung account password, and then tap
CONFIRM
.
Transferring data from your previous device
You can transfer contacts, images, and other data from a previous device to your device via
Smart Switch or Samsung Cloud.
•
This feature may not be supported on some devices or computers.
•
Limitations apply. Visit www.samsung.com/smartswitch for details. Samsung
takes copyright seriously. Only transfer content that you own or have the right to
transfer.
Basics
21
Transferring data via Smart Switch
You can transfer data from a previous device to your device via Samsung Smart Switch.
The following versions of Samsung Smart Switch are available.
•
Mobile version
: Transfer data between mobile devices. You can download the app from
Galaxy Apps
or
Play Store
.
•
Computer version
: Transfer data between your device and a computer. You can
download the app from www.samsung.com/smartswitch.
Transferring data wirelessly via Wi-Fi Direct
Transfer data from your previous device to your device wirelessly via Wi-Fi Direct.
1
On both devices, download and install Smart Switch from
Galaxy Apps
or
Play Store
.
2
Place the devices near each other.
3
Launch
Smart Switch
on both devices.
4
On the previous device, tap
WIRELESS
→
SEND
→
CONNECT
.
5
On your device, tap
WIRELESS
→
RECEIVE
and select the previous device type.
6
Follow the on-screen instructions to transfer data from your previous device.
Basics
22
Transferring backup data from a computer
Transfer data between your device and a computer. You must download the Smart Switch
computer version app from www.samsung.com/smartswitch. Back up data from your
previous device to a computer and import the data to your device.
1
On the computer, visit www.samsung.com/smartswitch to download Smart Switch.
2
On the computer, launch Smart Switch.
If your previous device is not a Samsung device, back up data to a computer using a
program provided by the device’s manufacturer. Then, skip to the fifth step.
3
Connect your previous device to the computer using the device’s USB cable.
4
On the computer, follow the on-screen instructions to back up data from the device.
Then, disconnect your previous device from the computer.
5
Connect your device to the computer using the USB cable.
6
On the computer, follow the on-screen instructions to transfer data to your device.
Basics
23
Samsung Cloud
Back up data from your previous device to Samsung Cloud and restore the data to your new
device. You must register and sign in to your Samsung account to use Samsung Cloud. Refer
to Samsung account for more information.
Backing up data
1
On your previous device, sign in to your Samsung account.
2
Launch the
Settings
app, select the backup option, and back up your data.
•
If your device supports Samsung Cloud, launch the
Settings
app, tap
Cloud and accounts
→
Samsung Cloud
→
Backup settings
, and then back up
your data.
•
The data backup method may vary depending on your model.
•
Some data will not be backed up. To check which data will be backed up, launch
the
Settings
app, tap
Cloud and accounts
→
Samsung Cloud
→
Backup settings
.
Restoring data
1
On your new device, launch the
Settings
app and tap
Cloud and accounts
→
Samsung Cloud
→
Restore
.
2
Tap and select the previous device from the devices list.
3
Tick the data types you want to restore and tap
RESTORE NOW
.
Basics
24
Understanding the screen
Controlling the touchscreen
•
Do not allow the touchscreen to come into contact with other electrical devices.
Electrostatic discharges can cause the touchscreen to malfunction.
•
To avoid damaging the touchscreen, do not tap it with anything sharp or apply
excessive pressure to it with your fingertips.
•
The device may not recognize touch inputs close to the edges of the screen, which
are outside of the touch input area.
•
Leaving the touchscreen idle for extended periods may result in afterimages
(screen burn-in) or ghosting. Turn off the touchscreen when you do not use the
device.
•
It is recommended to use fingers when you use the touchscreen.
Tapping
Tap the screen.
Tapping and holding
Tap and hold the screen for approximately
2 seconds.
Basics
25
Dragging
Tap and hold an item and drag it to the
target position.
Double-tapping
Double-tap the screen.
Swiping
Swipe upwards, downwards, to the left, or
to the right.
Spreading and pinching
Spread two fingers apart or pinch on the
screen.
Basics
26
Home screen and Apps screen
The Home screen is the starting point for accessing all of the device’s features. It displays
widgets, shortcuts to apps, and more.
The Apps screen displays icons for all apps, including newly installed apps.
The screen may appear differently depending on the region or service provider.
A widget
Favourite apps
Screen indicators
A folder
Bixby Home indicator. View
your customized content.
An app
Basics
27
Switching between Home and Apps screens
On the Home screen, swipe upwards or downwards to open the Apps screen. To return to
the Home screen, swipe upwards or downwards on the Apps screen. Alternatively, press the
Home key or tap the Back key.
Home screen Apps screen
Moving items
Tap and hold an item, and then drag it to a new location. To move the item to another panel,
drag it to the side of the screen.
To add a shortcut to an app on the Home screen, tap and hold an item on the Apps screen,
and then drag it to the top or bottom of the screen. A shortcut to the app will be added on
the Home screen.
You can also move frequently used apps to the shortcuts area at the bottom of the Home
screen.
Basics
28
Creating folders
Create folders and gather similar applications to quickly access and launch apps.
1
On the Home screen or the Apps screen, tap and hold an app, and then drag it over
another app.
2
Drop the app when a folder frame appears around the apps.
A new folder containing the selected apps will be created. Tap
Enter folder name
and
enter a folder name.
•
Adding more apps
Tap
ADD APPS
on the folder. Tick the apps to add and tap
ADD
. You can also add an app
by dragging it to the folder.
•
Moving apps from a folder
Tap and hold an app to drag it to a new location.
•
Deleting a folder
Tap and hold a folder, and then tap
Delete folder
. Only the folder will be deleted. The
folder’s apps will be relocated to the Apps screen.
Basics
29
Editing the Home screen
On the Home screen, tap and hold an empty area, or pinch your fingers together to access
the editing options. You can set the wallpaper, add widgets, and more. You can also add,
delete, or rearrange Home screen panels.
•
Adding panels: Swipe to the left, and then tap .
•
Moving panels: Tap and hold a panel preview, and then drag it to a new location.
•
Deleting panels: Tap on the panel.
•
Wallpapers
: Change the wallpaper settings for the Home screen and the locked screen.
•
Widgets
: Widgets are small apps that launch specific app functions to provide
information and convenient access on your Home screen. Tap and hold a widget, and
then drag it to the Home screen. The widget will be added on the Home screen.
•
Home screen settings
: Change the size of the grid to display more or fewer items on the
Home screen and more.
Displaying all apps on the Home screen
Without using a separate Apps screen, you can set the device to display all apps on the Home
screen. On the Home screen, tap and hold an empty area, and then tap
Home screen settings
→
Home screen layout
→
Home screen only
→
APPLY
.
You can now access all your apps by swiping to the left on the Home screen.
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30
Indicator icons
Indicator icons appear on the status bar at the top of the screen. The icons listed in the table
below are most common.
The status bar may not appear at the top of the screen in some apps. To display the
status bar, drag down from the top of the screen.
Icon Meaning
Wi-Fi connected
Bluetooth feature activated
Location services being used
Alarm activated
Mute mode activated
Flight mode activated
Error occurred or caution required
Battery charging
Battery power level
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31
Lock screen
Pressing the Power key turns off the screen and locks it. Also, the screen turns off and
automatically locks if the device is not used for a specified period.
The screen is locked with
Swipe
, the default screen lock method.
Press the Power key or the Home key and swipe in any direction to unlock the screen.
Changing the screen lock method
To change the screen lock method, launch the
Settings
app, tap
Lock screen and security
→
Screen lock type
, and then select a method.
When you set a pattern, PIN, or password for the screen lock method, you can protect your
personal information by preventing others from accessing your device. After setting the
screen lock method, the device will require an unlock code whenever unlocking it.
•
Swipe
: Swipe in any direction on the screen to unlock it.
•
Pattern
: Draw a pattern with four or more dots to unlock the screen.
•
PIN
: Enter a PIN with at least four numbers to unlock the screen.
•
Password
: Enter a password with at least four characters, numbers, or symbols to unlock
the screen.
•
None
: Do not set a screen lock method.
You can set your device to perform a factory data reset if you enter the unlock code
incorrectly several times in a row and reach the attempt limit. Launch the
Settings
app, tap
Lock screen and security
→
Secure lock settings
, and then tap the
Auto factory reset
switch to activate it.
Basics
32
Screen capture
Capture a screenshot while using the device.
Press and hold the Home key and the Power key simultaneously. You can view captured
images in
Gallery
.
You can also capture screenshots by swiping your hand to the left or right across the screen.
If this feature is not activated, launch the
Settings
app, tap
Advanced features
, and then tap
the
Palm swipe to capture
switch to activate it.
It is not possible to capture a screenshot while using some apps and features.
Notification panel
When you receive new notifications, indicator icons appear on the status bar. To see more
information about the icons, open the notification panel and view the details.
To open the notification panel, drag the status bar downwards. To close the notification panel,
swipe upwards on the screen.
You can open the notification panel, even on the locked screen.
Basics
33
You can use the following functions on the notification panel.
Tap a notification and perform
various actions.
Clear all notifications.
Launch Settings.
Access the notification
settings.
Quick setting buttons
Using quick setting buttons
Tap quick setting buttons to activate certain features. Swipe downwards on the notification
panel to view more buttons.
To change feature settings, tap the text under each button. To view more detailed settings,
tap and hold a button.
To rearrange buttons, tap
→
Button order
, tap and hold a button, and then drag it to
another location.
Basics
34
Entering text
Keyboard layout
A keyboard appears automatically when you enter text to send emails, create memos, and
more.
Text entry is not supported in some languages. To enter text, you must change the
input language to one of the supported languages.
Break to the next line.
Delete a preceding character.
Enter symbols.
Enter uppercase. For all caps,
tap it twice.
Change the keyboard settings.
Enter a space.
Move the cursor.
Changing the input language
Tap
→
Languages and types
→
MANAGE INPUT LANGUAGES
, and then select the
languages to use. When you select two or more languages, you can switch between the input
languages by swiping to the left or right on the space key.
Additional keyboard functions
Tap and hold to use various functions. Other icons may appear instead of the icon
depending on the last function that was used.
•
: Enter text by voice.
Change the voice input
settings.
Start or pause entering text by
voice.
Basics
35
•
: Switch to handwriting mode.
Switch to the standard
keyboard.
View information about
editing handwriting.
Change the keyboard settings.
This feature may not be available depending on the region or service provider.
•
: Add an item from the clipboard.
•
: Enter emoticons.
•
: Switch to the floating or split keyboard. You can move the keyboard to another
location by dragging the tab.
•
: Change the keyboard settings.
Copying and pasting
1
Tap and hold over text.
2
Drag or to select the desired text, or tap
Select all
to select all text.
3
Tap
Copy
or
Cut
.
The selected text is copied to the clipboard.
4
Tap and hold where the text is to be inserted and tap
Paste
.
To paste text that you have previously copied, tap
Clipboard
and select the text.
36
Apps and features
Installing or uninstalling apps
Galaxy Apps
Purchase and download apps. You can download apps that are specialized for Samsung
Galaxy devices.
Open the
Samsung
folder and launch the
Galaxy Apps
app.
This app may not be available depending on the region or service provider.
Installing apps
Browse apps by category or tap the search field to search for a keyword.
Select an app to view information about it. To download free apps, tap
INSTALL
. To purchase
and download apps where charges apply, tap the price and follow the on-screen instructions.
To change the auto update settings, tap
→
Settings
→
Auto update apps
, and
then select an option.
Play Store
Purchase and download apps.
Launch the
Play Store
app.
Installing apps
Browse apps by category or search for apps by keyword.
Select an app to view information about it. To download free apps, tap
INSTALL
. To purchase
and download apps where charges apply, tap the price and follow the on-screen instructions.
To change the auto update settings, tap
→
Settings
→
Auto-update apps
, and
then select an option.
Apps and features
37
Managing apps
Uninstalling apps and using app sleep mode
Tap and hold an app and select an option.
•
Disable
: Disable selected default apps that cannot be uninstalled from the device.
•
Sleep
: Put apps in sleep mode to save the battery by preventing them from running in
the background.
•
Uninstall
: Uninstall downloaded apps.
Enabling apps
Launch the
Settings
app, tap
Apps
→
→
Disabled
, select an app, and then tap
ENABLE
.
Setting app permissions
For some apps to operate properly, they may need permission to access or use information
on your device. When you open an app, a pop-up window may appear and request access to
certain features or information. Tap
ALLOW
on the pop-up window to grant permissions to
the app.
To view your app permission settings, launch the
Settings
app and tap
Apps
. Select an app
and tap
Permissions
. You can view the app’s permissions list and change its permissions.
To view or change app permission settings by permission category, launch the
Settings
app
and tap
Apps
→
→
App permissions
. Select an item and tap the switches next to apps to
grant permissions.
If you do not grant permissions to apps, the basic features of the apps may not
function properly.
Apps and features
38
Bixby Home
Introduction
Bixby analyzes your usage patterns and routine and provides recommended features.
•
To use the Bixby feature, your device must be connected to a Wi-Fi.
•
To use the Bixby feature, you must sign in to your Samsung account.
Starting Bixby
Bixby saves data about your usage patterns and routine to your Samsung account and
provides recommended features.
1
On the Home screen, swipe to the right.
2
Read the on-screen information about the app and tap
NEXT
.
3
Tap
SIGN IN
and follow the on-screen instructions to sign in to your Samsung account.
If you are already signed in, this step will not appear.
4
Read and agree to the terms and conditions and tap
NEXT
.
The Bixby Home screen will appear.
Apps and features
39
Using Bixby Home
On the Bixby Home screen, you can view recommended services and information that Bixby
provides by analyzing your usage patterns and your routine.
To open Bixby Home, swipe to the right on the Home screen.
Upcoming reminder
Recommended content
Reminder
•
The content and order of the cards update automatically at a specified interval. To
manually update cards, swipe downwards on the screen.
•
To close Bixby Home, swipe to the left on the screen.
Apps and features
40
Reminder
Schedule notifications or to-do items or use location reminders. You can also create a
reminder to view a webpage later while browsing the Internet.
•
To use this feature, the device must be connected to a Wi-Fi.
•
To use location reminders, the GPS feature must be activated.
•
To use this feature, you must register and sign in to your Samsung account.
Starting Reminder
You can start Reminder from Bixby Home.
1
On the Home screen, swipe to the right.
The Bixby Home screen will appear.
2
Tap
GET STARTED
on the
UPCOMING REMINDERS
card.
The Reminder intro page will appear.
3
Make sure the
Add icon on Home screen
option is ticked and tap
START
.
The reminder composition screen will appear.
If you add the
Reminder
app icon ( ) to the Home screen, you can launch the
Reminder
app from the Home screen.
Apps and features
41
Creating reminders
Reminder will alert you if you create a reminder with a specified time and location setting. You
can also save various content, such as a single memo or webpage address, and view it later.
For example, create a reminder to alert you to ‘take your medicine at 9 AM’.
1
Launch the
Reminder
app.
2
Tap
Write a reminder
and enter ‘Take medicine’.
3
Tap
Set conditions
→
Specific date and time
and set the time to ‘9 AM’.
4
Tap
SAVE
to save the reminder.
Creating reminders while browsing the Internet
While browsing the Internet, you can create reminders to view a webpage, such as a news
site, later.
1
While browsing the Internet, tap
→
Share
.
2
Tap
Reminder
.
The webpage address will be saved as a reminder automatically.
To set the data, time, or location manually, tap
.
Apps and features
42
Checking reminder notifications
At the preset time or location, a notification pop-up window will appear. Tap
COMPLETE
or
SNOOZE
.
Viewing the reminders list
Launch the
Reminder
app. You can view your reminders list. To view reminder details, select a
reminder.
Setting reminder details
Add or edit reminder details, such as frequency, date and time, or location.
1
Select a reminder to edit and tap
EDIT
.
2
Edit the conditions and tap
SAVE
.
Reminder conditions
Add an image.
Checklist
Repeat interval
Reminder information
Apps and features
43
Completing reminders
Mark reminders that you do not need to be reminded of as complete.
On the reminders list, select a reminder and tap
COMPLETE
. Or, when a notification pop-up
window appears, tap
COMPLETE
.
Restoring reminders
Restore reminders that have been completed.
1
On the reminders list, tap
→
Completed items
→
EDIT
.
2
Tick items to restore and tap
RESTORE
.
Reminders will be added to the reminders list and you will be reminded at the preset
times.
Deleting reminders
To delete a reminder, swipe right on a reminder and tap
Delete
. To delete multiple reminders,
tap and hold a reminder, tick reminders to delete, and then tap
DELETE
.
Using recommended content on Bixby Home
When you open Bixby Home, you can view the content that is frequently updated as Bixby
cards. Swipe upwards or downwards to view the Bixby cards.
For example, on the way to the office in the morning, Bixby Home will show your day’s
schedule and play your favourite songs. In the evening, you can set alarms, check your daily
activity, and view your friends’ feeds.
Apps and features
44
Viewing Bixby cards
Checking your morning alarm
At night, Bixby Home will show your alarm for the following morning.
You can check your alarm information. You can also edit the alarm by tapping the card. To
turn off the alarm, tap the switch next to the alarm to deactivate it.
Checking a reminder
If you have added reminders, the most recent reminder will appear on the Bixby Home
screen.
On the Bixby Home screen, swipe upwards or downwards to scroll to the Reminder card.
You can check the reminder information. If the reminder has a checklist, you can complete
individual items on the checklist.
To view the reminders list, tap
UPCOMING REMINDERS
.
Apps and features
45
Using additional Bixby cards
•
View the most recent event created in your planner. Tap a card to view its details or tap
the area below the task to view other events scheduled on the same day.
•
Check today’s weather for your current area in real time and view your location
information.
•
Preview the photos and videos you have taken today.
•
View updated news.
Editing Bixby cards list
•
To pin a card to the top of the Bixby Home screen, tap
→
Pin to top
. To unpin a card, tap
.
•
To hide a card from the list, tap
→
Hide for now
.
•
To stop displaying a card on the list, tap
→
Don’t show again
.
Selecting apps to show as Bixby cards
Add or delete apps to show as cards on the Bixby Home screen.
On the Bixby Home screen, tap
→
Settings
→
Cards
and tap the switches next to items to
add or delete them.
If an app is not installed on the device, you must install it to use it. On the Bixby Home
screen, tap
→
Settings
→
Apps with cards
and then download an app.
Bixby settings
On the Bixby Home screen, tap
→
Settings
.
•
Cards
: Select apps to show as cards on the Bixby Home screen.
•
Apps with cards
: Check the available apps that can be shown as cards on the Bixby
Home screen.
•
Notifications
: Set whether to receive cards and marketing information.
•
Privacy
: Customize the settings for Bixby.
•
About Bixby
: View Bixby version and legal information.
Apps and features
46
Contacts
Introduction
Create new contacts or manage contacts on the device.
Adding contacts
Creating a new contact
1
Launch the
Contacts
app, tap , and then select a storage location.
2
Enter contact information.
Select a storage location.
Add an image.
Open more information fields.
Enter contact information.
3
Tap
SAVE
.
Apps and features
47
Importing contacts
Add contacts by importing them from other storages to your device.
1
Launch the
Contacts
app and tap
→
Manage contacts
→
Import/Export contacts
→
IMPORT
.
2
Select a storage location to import contacts from.
3
Tick VCF files or contacts to import and tap
DONE
.
4
Select a storage location to save contacts to and tap
IMPORT
.
Syncing contacts with your web accounts
Sync your device contacts with online contacts saved in your web accounts, such as your
Samsung account.
Launch the
Settings
app, tap
Cloud and accounts
→
Accounts
, select an account name,
select the account to sync with, and then tap
Contacts (Samsung account)
or
Sync Contacts
.
Searching for contacts
Launch the
Contacts
app.
Use one of the following search methods:
•
Scroll up or down the contacts list.
•
Drag a finger along the index at the left side of the contacts list to scroll through it
quickly.
•
Tap the search field at the top of the contacts list and enter search criteria.
Once a contact is selected, take one of the following actions:
•
: Add to favourite contacts.
•
: Compose an email.
Apps and features
48
Sharing contacts
You can share contacts with others by using various sharing options.
1
Launch the
Contacts
app and tap
→
Share
.
2
Select contacts and tap
SHARE
.
3
Select a sharing method.
Merging duplicate contacts
When you import contacts from other storages, or sync contacts with other accounts, your
contacts list may include duplicate contacts. Merge duplicate contacts into one to streamline
your contacts list.
1
Launch the
Contacts
app and tap
→
Manage contacts
→
Merge contacts
.
2
Tick contacts and tap
MERGE
.
Deleting contacts
1
Launch the
Contacts
app and tap
→
Delete
.
2
Select contacts and tap
DELETE
.
Apps and features
49
Internet
Introduction
Browse the Internet to search for information and bookmark your favourite webpages to
access them conveniently.
Browsing webpages
1
Open the
Samsung
folder and launch the
Internet
app.
2
Tap the address field.
3
Enter the web address or a keyword, and then tap
Go
.
To view the toolbars, drag your finger downwards slightly on the screen.
Bookmark the current
webpage.
Close the tab.
Open a new tab.
Move between pages.
Refresh the current webpage.
Access additional options.
Open the homepage.
View your bookmarks, saved
webpages, and recent
browsing history.
Apps and features
50
Using secret mode
In secret mode, you can separately manage open tabs, bookmarks, and saved pages. You can
lock secret mode using a password.
Activating secret mode
Tap
→
Turn on Secret mode
. If you are using this feature for the first time, set whether to
use a password for secret mode.
In secret mode, you cannot use some features, such as screen capture.
In secret mode, the device will change the colour of the toolbars.
Changing security settings
You can change your password.
Tap
→
Settings
→
Privacy
→
Secret mode security
→
Change password
.
Deactivating secret mode
Tap
→
Turn off Secret mode
.
Apps and features
51
Email
Setting up email accounts
Set up an email account when opening
Email
for the first time.
1
Open the
Samsung
folder and launch the
Email
app.
2
Enter the email address and password, and then tap
SIGN IN
.
To manually register an email account, tap
MANUAL SETUP
.
3
Follow the on-screen instructions to complete the setup.
To set up another email account, tap
→
→
Add account
.
If you have more than one email account, you can set one as the default account. Tap
→
→
→
Set default account
.
Sending emails
1
Tap to compose an email.
2
Add recipients and enter an email text.
3
Tap
SEND
to send the mail.
Reading emails
When
Email
is open, the device will automatically retrieve new emails. To manually retrieve
emails, swipe downwards on the screen.
Tap an email on the screen to read it.
If email syncing is disabled, new emails cannot be retrieved. To enable email syncing,
tap
→
→
your account name, and then tap the
Sync account
switch to activate
it.
Apps and features
52
Camera
Introduction
Take photos and record videos using various modes and settings.
Camera etiquette
•
Do not take photos or record videos of other people without their permission.
•
Do not take photos or record videos where legally prohibited.
•
Do not take photos or record videos in places where you may violate other people’s
privacy.
Launching Camera
Use the following methods to launch Camera:
•
Launch the
Camera
app.
•
On the locked screen, drag outside the circle.
•
Some methods may not be available depending on the region or service provider.
•
Some camera features are not available when you launch the
Camera
app from the
locked screen or when the screen is turned off while the screen lock method is set.
•
If photos you take appear blurry, clean the camera lens and try again.
Apps and features
53
Using swipe gestures
Quickly control the preview screen by swiping in different directions. You can change the
shooting mode, switch between cameras, or apply filters or other effects.
Switching cameras
On the preview screen, swipe upwards or downwards to switch between cameras.
Rear camera preview Front camera preview
Apps and features
54
Changing shooting modes
On the preview screen, swipe to the right to open the shooting modes list.
Select a shooting mode you want.
Rear camera preview Shooting modes
Apps and features
55
Applying filters and other effects
On the preview screen, swipe to the left to open the list of filters and other effects. You can
apply a unique effect to your photos.
After selecting a filter or effect, tap the preview screen and take a photo.
To remove the applied filter or effect, open the filters and effects list and tap
Remove effect
.
This feature is only available in some shooting modes.
Rear camera preview Filters and other effects
Apps and features
56
Basic shooting
Taking photos or recording videos
1
Tap the image on the preview screen where the camera should focus.
2
Tap to take a photo or tap to record a video.
Camera settings
Switch between
the front and rear
cameras.
Change the flash
setting.
Record a video.
Take a photo.
Filter effects
Shooting modes
Preview
thumbnail
Make faces
appear brighter
and clearer.
Current mode
•
Spread two fingers apart on the screen to zoom in, and pinch to zoom out. Or, drag
on the zoom bar towards or .
•
To adjust the brightness of photos or videos, tap the screen. When the adjustment bar
appears, drag on the adjustment bar towards or .
•
To capture an image from the video while recording, tap .
•
To change the focus while recording a video, tap where you want to focus. To use auto
focus mode, tap .
•
The preview screen may vary depending on the shooting mode and which camera
is being used.
•
The camera automatically shuts off when unused.
•
Make sure that the lens is not damaged or contaminated. Otherwise, the device
may not work properly in some modes that require high resolutions.
•
The front camera features a wide-angle lens. Minor distortion may occur in wide-
angle photos or videos and does not indicate device performance problems.
Apps and features
57
Locking the focus (AF) and exposure (AE)
You can lock the focus or exposure on a selected area to prevent the camera from
automatically adjusting based on changes to the subjects or light sources.
Tap and hold the area to focus, the AF/AE frame will appear on the area and the focus and
exposure setting will be locked. The setting remains locked even after you take a photo.
This feature is available only in
Auto
mode.
Changing shooting modes
On the preview screen, swipe to the right to open the shooting modes list and select a mode.
•
Auto
: Take the best possible photos by setting the device to adjust the exposure and
colour of photos automatically.
•
Pro
: Adjust the exposure value, ISO sensitivity, and white balance manually while taking
photos.
•
Panorama
: Create a panorama by taking consecutive photos in either a horizontal or
vertical direction.
•
Continuous shot
: Take a series of photos of moving subjects.
•
HDR (Rich tone)
: Take multiple shots in various exposures and combine them to create
soft and rich colours.
•
Night
: Take brighter and clearer photos in low-light without using the flash.
•
Sports
: Take a photo of fast-moving subjects.
•
Sound & shot
: Take a photo with sound.
•
Animated GIF
: Create an animated photo by taking a series of photos.
•
Selfie
: Take selfie shots and apply various effects, such as an airbrushed effect.
•
Wide selfie
: Take wide-angle selfie shots to fit more people into your photos.
Auto mode
Auto mode allows the camera to evaluate the surroundings and determine the ideal mode
for the photo.
On the shooting modes list, tap
Auto
.
Apps and features
58
Pro mode
Take photos while manually adjusting various shooting options, such as exposure value and
ISO value.
On the shooting modes list, tap
Pro
. Select options and customize the settings, and then tap
to take a photo.
Available options
•
: Change the exposure value. This determines how much light the camera’s sensor
receives. If the image is too dark, increase the exposure. If it is too light, decrease the
exposure.
•
: Select an ISO value. This controls camera light sensitivity. Low values are for
stationary or brightly lit objects. Higher values are for fast-moving or poorly lit objects.
However, higher ISO settings can produce noise in photos.
•
: Select an appropriate white balance, so images have a true-to-life colour range. You
can set the colour temperature.
Panorama
Using panorama mode, take a series of photos and then stitch them together to create a wide
scene.
To get the best shots using panorama mode, follow these tips:
•
Move the camera slowly in one direction.
•
Keep the image within the frame on the camera’s viewfinder. If the preview
image is out of the guide frame or you do not move the device, the device will
automatically stop taking photos.
•
Avoid taking photos of indistinct backgrounds, such as an empty sky or a plain
wall.
1
On the shooting modes list, tap
Panorama
.
2
Tap and move the device slowly in one direction.
3
Tap to stop taking photos.
Apps and features
59
Continuous shot
Take a series of photos of moving subjects.
On the shooting mode list, tap
Continuous shot
.
Tap and hold to take several photos continuously.
HDR (Rich tone)
Take photos with rich colours and reproduce details even in bright and dark areas.
On the shooting mode list, tap
HDR (Rich tone)
.
This feature may not be available depending on the region or service provider.
Without effect With effect
Night
Take a photo in low-light conditions, without using the flash.
On the shooting mode list, tap
Night
.
This feature may not be available depending on the region or service provider.
Sports
Take a photo of fast-moving subjects.
On the shooting mode list, tap
Sports
.
Apps and features
60
Sound & shot
Take a photo with sound. The device identifies the photos with in
Gallery
.
On the shooting modes list, tap
Sound & shot
.
Animated GIF
Create an animated photo from a series of photos.
On the shooting mode list, tap
Animated GIF
.
Selfie
Take self-portraits with the front camera. You can preview various beauty effects on the
screen.
1
On the preview screen, swipe upwards or downwards, or tap to switch to the front
camera for self-portraits.
2
On the shooting modes list, tap
Selfie
.
3
Face the front camera lens.
4
When the device detects your face, show your palm to the front camera.
After recognizing your palm, a countdown timer will appear. When the time is up, the
device will take a photo.
To use various shooting options for the front camera, tap
→
Shooting methods
,
and then tap the switches to activate them.
Apps and features
61
Applying beauty effects
You can modify facial features, such as your skin tone or face shape, before taking self-
portraits.
This feature is available only in
Selfie
mode.
1
On the preview screen, tap
.
2
Select the options below to apply beauty effects to your face on the preview screen and
take a photo of yourself.
•
Skin Tone
: Make your skin appear brighter and clearer.
•
Slim Face
: Adjust the face shape and make your face appear slimmer.
•
Large Eyes
: Make your eyes appear bigger.
Wide selfie
Take a wide self-portrait and include as many people in the photo as possible to avoid leaving
people out.
1
On the preview screen, swipe upwards or downwards, or tap to switch to the front
camera for self-portraits.
2
On the shooting modes list, tap
Wide selfie
.
3
Face the front camera lens.
4
When the device detects your face, show your palm to the front camera.
After recognizing your palm, a countdown timer will appear. When the time is up, the
device will take a photo.
To use various shooting options for the front camera, tap
→
Shooting methods
,
and then tap the switches to activate them.
Apps and features
62
5
Slowly swivel the device left and then right or vice versa to take a wide self-portrait.
The device will take additional photos when the white frame moves to each end of the
viewfinder window.
•
Make sure to keep the white frame inside the viewfinder window.
•
The subjects should remain still while taking wide self-portraits.
•
The top and bottom parts of the image displayed on the preview screen may be
cut out of the photo depending on the shooting conditions.
Camera settings
Quick settings
On the preview screen, use the following quick settings.
The available options may vary depending on the shooting mode and which camera
is being used.
•
: Select a metering method. This determines how light values are calculated.
Centre-weighted
uses the light in the centre portion of the shot to calculate the
exposure of the shot.
Spot
uses the light in a concentrated centre area of the shot to
calculate the exposure of the shot.
Matrix
averages the entire scene.
•
: Activate or deactivate the flash.
•
: Set the device to record sound before or after taking a photo.
Apps and features
63
Camera settings
On the preview screen, tap . Some options may not be available depending on the
shooting mode.
REAR CAMERA
•
Picture size
: Select a resolution for photos. Using a higher resolution will result in higher
quality photos, but they will take up more memory.
•
Video size
: Select a resolution for videos. Using a higher resolution will result in higher
quality videos, but they will take up more memory.
•
Timer
: Select the length of the delay before the camera automatically takes a photo.
FRONT CAMERA
•
Picture size
: Select a resolution for photos. Using a higher resolution will result in higher
quality photos, but they will take up more memory.
•
Video size
: Select a resolution for videos. Using a higher resolution will result in higher
quality videos, but they will take up more memory.
•
Save pictures as previewed
: Invert the image to create a mirror-image of the original
scene, when taking photos with the front camera.
•
Shooting methods
: Select shooting options to use.
•
Timer
: Select the length of the delay before the camera automatically takes a photo.
COMMON
•
Full screen view (16:9)
: Set the device to preview photos or videos using the full screen
ratio.
•
Grid lines
: Display viewfinder guides to help composition when selecting subjects.
•
Location tags
: Attach a GPS location tag to the photo.
•
GPS signal strength may decrease in locations where the signal is obstructed, such
as between buildings or in low-lying areas, or in poor weather conditions.
•
Your location may appear on your photos when you upload them to the Internet.
To avoid this, deactivate the location tag setting.
•
Review pictures
: Set the device to show photos after capturing them.
•
Storage location
: Select the memory location for storage.
•
Floating Camera button
: Add a camera button that you can place anywhere on the
screen. This feature is available only in
Auto
and
Selfie
modes.
Apps and features
64
•
Volume key function
: Set the device to use the Volume key to control the shutter or
zoom in or out.
•
Reset settings
: Reset the camera settings.
Gallery
Introduction
View images and videos stored in your device. You can also manage images and videos by
album or create stories to share with others.
Apps and features
65
Viewing images and videos
Viewing images
1
Launch the
Gallery
app and tap
PICTURES
.
2
Select an image.
Access additional options.
Modify the image.
Delete the image.
Share the image with others.
Add the image to favourites.
You can create a GIF animation or collage from multiple images. Tap
→
Animate
or
Collage
, and then select images. You can select up to six images for your collage.
Searching for images
Launch the
Gallery
app and tap to view images sorted by category, such as location,
people, documents, shooting mode, and more.
To search for images by entering keywords, tap the search field.
Apps and features
66
Viewing videos
1
Launch the
Gallery
app and tap
PICTURES
.
2
Select a video to play. Video files show the icon on the preview thumbnail.
Lock the playback
screen.
Switch to the
pop-up video
player.
Rewind or
fast-forward by
dragging the bar.
Skip to the
previous video.
Tap and hold to
rewind.
Display your
videos.
Skip to the next
video. Tap and
hold to
fast-forward.
Access additional
options.
Change screen
ratio.
Pause and resume
playback.
Create a GIF
animation.
Drag your finger up or down on the left side of the playback screen to adjust the brightness,
or drag your finger up or down on the right side of the playback screen to adjust the volume.
Viewing albums
You can view your images and videos sorted by folders or albums. The animations or collages
you have created will also be sorted in your folders on the albums list.
Launch the
Gallery
app, tap
ALBUMS
, and then select an album.
Apps and features
67
Viewing stories
When you capture or save images and videos, the device will read their date and location
tags, sort the images and videos, and then create stories. To create stories automatically, you
must capture or save multiple images and videos.
Creating stories
Create stories with various themes.
1
Launch the
Gallery
app and tap
STORIES
.
2
Tap
→
Create story
.
3
Tick images or videos to include in the story and tap
DONE
.
4
Enter a title for the story and tap
CREATE
.
To add images or videos to a story, select a story and tap
ADD
.
To remove images or videos from a story, select a story, tap
→
Edit
, tick images or videos to
remove, and then tap
→
Remove from story
.
Deleting stories
1
Launch the
Gallery
app and tap
STORIES
.
2
Tap and hold a story to delete, and tap
DELETE
.
Apps and features
68
Syncing images and videos with Samsung Cloud
You can sync images and videos saved in
Gallery
with Samsung Cloud and access them from
other devices. You must register and sign in to your Samsung account to use Samsung Cloud.
Refer to Samsung account for more information.
Launch the
Gallery
app, tap
→
Settings
, and then tap the
Samsung Cloud
switch to
activate it. Images and videos captured on the device will be automatically saved to Samsung
Cloud.
Deleting images or videos
Deleting an image or a video
Select an image or a video and tap at the bottom of the screen.
Deleting multiple images and videos
1
On the Gallery screen, tap and hold an image or a video to delete.
2
Tick the images or videos to delete.
3
Tap
DELETE
.
Apps and features
69
Multi window
Introduction
Multi window lets you run two apps at the same time in the split screen view. You can also run
multiple apps at the same time in the pop-up view.
Some apps may not support this feature.
Split screen view
1
Tap to open the list of recently used apps.
2
Swipe upwards or downwards and tap on a recent app window.
The selected app will launch in the upper window.
3
In the lower window, swipe upwards or downwards to select another app to launch.
To launch apps not in the list of recently used apps, tap
APP LIST
and select an app.
Apps and features
70
Using additional options
Tap the bar between the app windows to access additional options.
Switch locations between
app windows.
Close the currently
selected app.
Switch the selected
window to a pop-up view.
Adjusting the window size
Drag the bar between the app windows up or down to adjust the size of the windows.
When you drag the bar between the app windows to the top or bottom edge of the screen,
the window will be maximized.
Apps and features
71
Minimizing the split screen view
Press the Home key to minimize the split screen view. The icon will appear on the status
bar. The app in the lower window will close and the app in the upper window will remain
active in the minimized split screen view.
To close the minimized split screen view, open the notification panel and tap the icon on
the Multi window notification.
Sharing text or images between windows
Drag and drop text or copied images from one window to another. Tap and hold an item in
the selected window and drag it to a location in another window.
Some apps may not support this feature.
Apps and features
72
Pop-up view
1
Tap to open the list of recently used apps.
2
Swipe upwards or downwards, tap and hold an app window, and then drag it to
Drop
here for pop-up view
.
The app screen will appear in the pop-up view.
Minimize the window.
Close the app.
Maximize the window.
Moving pop-up windows
To move a pop-up window, tap the window’s toolbar and drag it to a new location.
Apps and features
73
Samsung Notes
Introduction
Create notes by entering text from the keyboard or by writing or drawing on the screen. You
can also insert images or voice recordings into your notes.
Creating notes
1
Launch the
Samsung Notes
app and tap
ALL
→
.
2
Select an input method from the toolbar at the top of the screen and compose a note.
Tap
Pen
to write or draw.
Tap
Brush
to paint with various brushes.
Tap
Image
to insert an image by selecting from
Gallery
or by taking a photo.
Tap
Voice
to record a voice recording and insert it into the note. Voice recording will start
immediately.
Enter text using the keyboard.
Write or draw with pens.
Paint with brushes.
Insert a voice recording.
Insert an image.
3
When you are finished composing the note, tap
SAVE
.
Deleting notes
1
Launch the
Samsung Notes
app, tap
ALL
, or tap
COLLECTIONS
, and then select a
category.
2
Tap and hold a note to delete.
To delete multiple notes, tick more notes to delete.
3
Tap
.
Apps and features
74
Calendar
Introduction
Manage your schedule by entering upcoming events or tasks in your planner.
Creating events
1
Launch the
Calendar
app and tap or double-tap a date.
If the date already has saved events or tasks in it, tap the date and tap .
2
Enter event details.
Select a calendar to use or sync
with.
Attach a map showing the
location of the event.
Enter the location of the event.
Add a note.
Enter a title.
Set a start and end date for the
event.
Add more details.
Set an alarm.
Change the event's colour.
3
Tap
SAVE
to save the event.
Apps and features
75
Creating tasks
1
Launch the
Calendar
app and tap
VIEW
→
Tasks
.
2
Tap and enter task details.
3
Tap
SAVE
to save the task.
Syncing events and tasks with your accounts
Launch the
Settings
app, tap
Cloud and accounts
→
Accounts
, select an account service,
and then tap
Calendar (Samsung account)
or
Sync Calendar
.
To add accounts to sync with, launch the
Calendar
app and tap
→
Manage calendars
→
Add account
. Then, select an account to sync with and sign in. When an account is added, it
will appear on the list.
Samsung Flow
Introduction
Samsung Flow allows you to easily connect your tablet to your smartphone. You can share
contents between the connected devices.
Samsung Flow must be installed on both devices that you want to connect. If Samsung Flow
is not installed, download it from
Galaxy Apps
or
Play Store
.
This feature is only available on some Samsung Android devices.
Connecting your tablet and smartphone
1
On your smartphone, launch
Samsung Flow
.
2
On your tablet, open the
Samsung
folder and launch the
Samsung Flow
app.
If you are using this feature for the first time, tap
START
.
Apps and features
76
3
Tap
SCAN FOR DEVICES
.
4
Select your smartphone from the detected devices list, and then tap
CONNECT
.
My Files
Access and manage various files stored in the device.
Open the
Samsung
folder and launch the
My Files
app.
View files that are stored in each storage location. You can also view files in your device or a
memory card by category.
To free up the device’s storage, tap
→
Get more space
.
To search for files or folders, tap the search field, and then enter a keyword. Alternatively, tap
, and then speak a keyword.
Clock
Introduction
Set alarms, check the current time in many cities around the world, time an event, or set a
specific duration.
ALARM
Launch the
Clock
app and tap
ALARM
.
Setting alarms
Tap in the alarms list, set an alarm time, select the days on which the alarm will repeat, set
other various alarm options, and then tap
SAVE
.
To open the keypad to enter an alarm time, tap the time input field.
To activate or deactivate alarms, tap the switch next to the alarm in the alarms list.
Stopping alarms
Tap
DISMISS
to stop an alarm. If you have previously enabled the snooze option, tap
SNOOZE
to repeat the alarm after a specified length of time.
Apps and features
77
Deleting alarms
Tap and hold an alarm, tick alarms to delete, and then tap
DELETE
.
WORLD CLOCK
Launch the
Clock
app and tap
WORLD CLOCK
.
Creating clocks
Tap
, enter a city name or select a city from the globe, and then tap
ADD
.
Deleting clocks
Tap and hold a clock, tick clocks to delete, and then tap
DELETE
.
STOPWATCH
1
Launch the
Clock
app and tap
STOPWATCH
.
2
Tap
START
to time an event.
To record lap times while timing an event, tap
LAP
.
3
Tap
STOP
to stop timing.
To restart the timing, tap
RESUME
.
To clear lap times, tap
RESET
.
TIMER
1
Launch the
Clock
app and tap
TIMER
.
2
Set the duration, and then tap
START
.
To open the keypad to enter the duration, tap the duration input field.
3
Tap
DISMISS
when the timer goes off.
Apps and features
78
Calculator
Perform simple or complex calculations.
Launch the
Calculator
app.
You can see the calculation history at the upper part of the screen.
To clear the history, tap
CLEAR HISTORY
.
To use the unit conversion tool, tap . You can convert various values, such as area, length,
or temperature, into other units.
Game Launcher
Introduction
Game Launcher gathers your games downloaded from
Play Store
and
Galaxy Apps
into one
place for easy access. You can set the device to game mode to play games more easily.
Access additional options.
Add apps.
Open games with or without
sound.
Change the performance
mode.
Turn on or off the Game Tools
icon.
View a list of the most popular
games for Galaxy users.
Apps and features
79
Using Game Launcher
1
Launch the
Settings
app, tap
Advanced features
→
Games
, and then tap the
Game Launcher
switch to activate it.
Game Launcher
will be added to the Home screen or the Apps screen.
When you deactivate the feature,
Game Launcher
will be removed from the Home
screen and the Apps screen.
2
Launch the
Game Launcher
app.
3
Tap a game from the games list.
Games downloaded from
Play Store
and
Galaxy Apps
will be automatically shown
on the game launcher screen. If you cannot see your games, tap
Add apps
.
Removing a game from Game Launcher
Tap and hold a game and tap
Remove
.
Changing the performance mode
You can change the game performance mode.
Launch the
Game Launcher
app, tap
Normal performance
, and then tap the button
repeatedly to select the mode you want.
•
Normal performance
: Power saving mode or boost performance mode is not used.
•
High performance
: This improves system performance but it will increase the battery
power consumption.
•
Save power
: This decreases the battery power consumption but it will reduce the system
performance.
Battery power efficiency may vary by game.
Apps and features
80
Using Game Tools
You can set the Game Tools icon to be displayed as a floating icon on game screens.
Launch the
Settings
app, tap
Advanced features
→
Games
and tap the
Game Tools
switch
to activate it.
While playing a game, tap to display the game tools.
To move the icon, tap and drag it to a new location.
To hide the icon from the current game screen, tap and hold and drag it to
Hide
at the top
of the screen.
To show the icon on the game screen again, open the notification panel and tap the Game
Tools notification.
Capture screenshots.
Record your game session.
Dim and lock the game's
screen.
Lock the Recents and Back
keys.
Access the Game Tools
settings.
Mute notification sounds and
display only notifications for
emergency alerts.
Game Tools icon
Blocking notifications during games
Tap
→
to mute notification sounds and display only notifications for emergency alerts,
so that you can enjoy your games without being disturbed.
Apps and features
81
Sharing content
Share content by using various sharing options. The following actions are an example of
sharing images.
1
Launch the
Gallery
app and select an image.
2
Tap and select a sharing method, such as email.
When you have a communication or sharing history, the people you contacted
will appear on the sharing options panel. To directly share content with them via
the corresponding app, select a person’s icon. If the feature is not activated, launch
the
Settings
app, tap
Advanced features
, and then tap the
Direct share
switch to
activate it.
Apps and features
82
Using additional features
•
Transfer files to device
: Share content with nearby devices via Wi-Fi Direct or Bluetooth.
The visibility settings must be activated on the devices.
•
View content on TV (Smart View)
: View your device’s displayed content on a larger
screen via a wireless connection.
When the image is sent to the recipients’ devices, a notification will appear on their devices.
Tap the notification to view or download the image.
Google apps
Google provides entertainment, social network, and business apps. You may require a Google
account to access some apps. Refer to Samsung account for more information.
To view more app information, access each app’s help menu.
Some apps may not be available or may be labelled differently depending on the
region or service provider.
Chrome
Search for information and browse webpages.
Gmail
Send or receive emails via the Google Mail service.
Maps
Find your location on the map, search the world map, and view location information for
various places around you.
Play Music
Discover, listen to, and share music on your device. You can upload music collections stored
on your device to the cloud and access them later.
Apps and features
83
Play Movies & TV
Purchase or rent videos, such as movies and TV programmes, from
Play Store
.
Drive
Store your content on the cloud, access it from anywhere, and share it with others.
YouTube
Watch or create videos and share them with others.
Photos
Search for, manage, and edit all your photos and videos from various sources in one place.
Google
Search quickly for items on the Internet or your device.
Hangouts
Send messages, images and emoticons to your friends and have video calls with them.
84
Settings
Introduction
Customize settings for functions and apps. You can make your device more personalized by
configuring various setting options.
Launch the
Settings
app.
To search for settings by entering keywords, tap .
Connections
Options
Change settings for various connections, such as the Wi-Fi feature and Bluetooth.
On the Settings screen, tap
Connections
.
•
Wi-Fi
: Activate the Wi-Fi feature to connect to a Wi-Fi network and access the Internet or
other network devices. Refer to Wi-Fi for more information.
•
Bluetooth
: Use Bluetooth to exchange data or media files with other Bluetooth-enabled
devices. Refer to Bluetooth for more information.
•
Tablet visibility
: Allow other devices to find your device to share content with you. When
this feature is activated, your device will be visible to other devices when they search for
available devices using their Transfer files to device option.
•
Data usage
: Keep track of your data usage amount.
•
Flight mode
: Set the device to disable all wireless functions on your device. You can use
only non-network services.
Make sure the device is turned off during takeoff and landing. After takeoff, you can
use the device in flight mode if allowed by aircraft personnel.
•
Location
: Change settings for location information permissions.
•
More connection settings
: Customize settings to control other features. Refer to More
connection settings for more information.
Settings
85
Wi-Fi
Activate the Wi-Fi feature to connect to a Wi-Fi network and access the Internet or other
network devices.
Turn off Wi-Fi to save the battery when not in use.
Connecting to a Wi-Fi network
1
On the Settings screen, tap
Connections
→
Wi-Fi
, and then tap the switch to activate it.
2
Select a network from the Wi-Fi networks list.
Networks that require a password appear with a lock icon. Enter the password and tap
CONNECT
.
•
Once the device connects to a Wi-Fi network, the device will reconnect to that
network each time it is available without requiring a password. To prevent the
device connecting to the network automatically, select it from the list of networks
and tap
FORGET
.
•
If you cannot connect to a Wi-Fi network properly, restart your device’s Wi-Fi feature
or the wireless router.
Wi-Fi Direct
Wi-Fi Direct connects devices directly via a Wi-Fi network without requiring an access point.
1
On the Settings screen, tap
Connections
→
Wi-Fi
, and then tap the switch to activate it.
2
Tap
Wi-Fi Direct
.
The detected devices are listed.
If the device you want to connect to is not in the list, request that the device turns on its
Wi-Fi Direct feature.
3
Select a device to connect to.
The devices will be connected when the other device accepts the Wi-Fi Direct connection
request.
Settings
86
Sending and receiving data
You can share data, such as contacts or media files, with other devices. The following actions
are an example of sending an image to another device.
1
Launch the
Gallery
app and select an image.
2
Tap
→
Wi-Fi Direct
and select a device to transfer the image to.
3
Accept the Wi-Fi Direct connection request on the other device.
If the devices are already connected, the image will be sent to the other device without
the connection request procedure.
Ending the device connection
1
On the Settings screen, tap
Connections
→
Wi-Fi
.
2
Tap
Wi-Fi Direct
.
The device displays the connected devices in the list.
3
Tap the device name to disconnect the devices.
Settings
87
Bluetooth
Use Bluetooth to exchange data or media files with other Bluetooth-enabled devices.
•
Samsung is not responsible for the loss, interception, or misuse of data sent or
received via Bluetooth.
•
Always ensure that you share and receive data with devices that are trusted
and properly secured. If there are obstacles between the devices, the operating
distance may be reduced.
•
Some devices, especially those that are not tested or approved by the Bluetooth
SIG, may be incompatible with your device.
•
Do not use the Bluetooth feature for illegal purposes (for example, pirating copies
of files or illegally tapping communications for commercial purposes).
Samsung is not responsible for the repercussion of illegal use of the Bluetooth
feature.
Pairing with other Bluetooth devices
1
On the Settings screen, tap
Connections
→
Bluetooth
, and then tap the switch to
activate it.
The detected devices will be listed.
2
Select a device to pair with.
If the device you want to pair with is not in the list, request that the device turns on its
visibility option. Refer to the other device’s user manuals.
Your device is visible to other devices while the Bluetooth settings screen is open.
3
Accept the Bluetooth connection request on your device to confirm.
The devices will be connected when the other device accepts the Bluetooth connection
request.
Settings
88
Sending and receiving data
Many apps support data transfer via Bluetooth. You can share data, such as contacts or media
files, with other Bluetooth devices. The following actions are an example of sending an image
to another device.
1
Launch the
Gallery
app and select an image.
2
Tap
→
Bluetooth
, and then select a device to receive the image.
If your device has paired with the device before, tap the device name without confirming
the auto-generated passkey.
If the device you want to pair with is not in the list, request that the device turns on its
visibility option.
3
Accept the Bluetooth connection request on the other device.
Unpairing Bluetooth devices
1
On the Settings screen, tap
Connections
→
Bluetooth
.
The device displays the paired devices in the list.
2
Tap next to the device name to unpair.
3
Tap
Unpair
.
Settings
89
More connection settings
Customize settings to control other features.
On the Settings screen, tap
Connections
→
More connection settings
.
•
Nearby device scanning
: Set the device to scan for nearby devices to connect to.
•
Printing
: Configure settings for printer plug-ins installed on the device. You can search
for available printers or add one manually to print files. Refer to Printing for more
information.
•
VPN
: Set up and connect to virtual private networks (VPNs).
•
Ethernet
: The Ethernet option is available when an Ethernet adaptor is connected to the
device. Use this option to activate the Ethernet feature and configure network settings.
Printing
Configure settings for printer plug-ins installed on the device. You can connect the device to a
printer via Wi-Fi or Wi-Fi Direct, and print images or documents.
Some printers may not be compatible with the device.
Adding printer plug-ins
Add printer plug-ins for printers you want to connect the device to.
1
On the Settings screen, tap
Connections
→
More connection settings
→
Printing
→
DOWNLOAD PLUG-IN.
2
Search for a printer plug-in in
Play Store
.
3
Select a printer plug-in and install it.
4
Select the printer plug-in and tap the switch to activate it.
The device searches for printers that are connected to the same Wi-Fi network as your
device.
5
Select a printer to add.
To add printers manually, install the Samsung Print Service Plugin and then tap
→
Samsung Print Service Plugin
→
Add printer
.
Settings
90
Printing content
While viewing content, such as images or documents, access the options list, tap
Print
→
→
All printers...
, and then select a printer.
Printing methods may vary depending on the content type.
Sound
Change settings for various sounds on the device.
On the Settings screen, tap
Sound
.
•
Sound mode
: Set the device to use sound mode or silent mode.
•
Use Volume keys for media: Set the device to adjust the media volume level when you
press the Volume key.
•
Volume
: Adjust the volume level for music and videos, system sounds, and notifications.
•
Notification sounds
: Change the notification sound settings for each app.
•
Do not disturb
: Set the device to mute notification sounds, except for allowed
exceptions.
•
Touch sounds
: Set the device to sound when you select an app or option on the
touchscreen.
•
Screen lock sounds
: Set the device to sound when you lock or unlock the touchscreen.
•
Charging sound
: Set the device to sound when it is connected to a charger.
•
Keyboard sound
: Set the device to sound when a key is touched.
•
Sound quality and effects
: Configure additional sound settings.
•
Separate app sound
: Set the device to play media sound from a specific app on the
connected Bluetooth speaker or headset separate from the sound of other apps. For
example, you can listen to the Navigation app through your device’s speaker while
listening to playback from the Music app through the vehicle’s Bluetooth speaker.
Settings
91
Notifications
Change the notification settings for each app.
On the Settings screen, tap
Notifications
.
To customize notification settings, tap
ADVANCED
and select an app.
•
Allow notifications
: Allow notifications from the selected app.
•
Show silently
: Set the device to mute notification sounds and hide notification previews.
•
On lock screen
: Show or hide notifications from the selected app when the device is
locked.
•
Set as priority
: Display notifications at the top of the notification panel and include them
in the allowed list when
Do not disturb
is activated.
Display
Options
Change the display and the Home screen settings.
On the Settings screen, tap
Display
.
•
Brightness
: Adjust the brightness of the display.
•
Outdoor mode
: Activate outdoor mode to make the display easier to see in bright
conditions.
•
Blue light filter
: Activate the blue light filter and change the filter settings. Refer to Blue
light filter for more information.
•
Screen zoom and font
: Change the screen zoom setting or font size and style.
•
Home screen
: Change the size of the grid to display more or fewer items on the Home
screen and more.
•
Icon frames
: Set whether to display shaded backgrounds to make icons stand out.
•
Status bar
: Customize the settings for displaying notifications or indicators on the status
bar.
•
Screen timeout
: Set the length of time the device waits before turning off the display’s
backlight.
•
Screensaver
: Set the device to launch a screensaver when the device is charging.
Settings
92
Blue light filter
Reduce eye strain by limiting the amount of blue light emitted by the screen.
While you are watching HDR videos from HDR-exclusive video services, the blue light
filter will not be applied.
1
On the Settings screen, tap
Display
→
Blue light filter
, and then tap the
Turn on now
switch to activate it.
2
Drag the adjustment bar to adjust the filter’s opacity.
3
To set the schedule to apply the blue light filter to the screen, tap the
Turn on as scheduled
switch to activate it and select an option.
•
Sunset to sunrise
: Set the device to apply the blue light filter at night and turn it off in
the morning, based on your current location.
•
Custom schedule
: Set a specific time to apply the blue light filter.
Wallpaper
Change the wallpaper settings for the Home screen and the locked screen.
On the Settings screen, tap
Wallpaper
.
Settings
93
Advanced features
Activate advanced features and change the settings that control them.
On the Settings screen, tap
Advanced features
.
Excessive shaking or impact to the device may cause unintended input for some
features.
•
Accessories
: Change the accessory settings.
•
Games
: Activate the Game Launcher. Refer to Game Launcher for more information.
•
Multi window
: Select a Multi window launch method.
•
Palm swipe to capture
: Set the device to capture a screenshot when you swipe your
hand to the left or right across the screen. You can view the captured images in
Gallery
.
It is not possible to capture a screenshot while using some apps and features.
•
Easy mute
: Set the device to mute alarms by using palm motions.
•
Direct share
: Set the device to display the people you contacted on the sharing options
panel to allow you to share content directly.
Settings
94
Device maintenance
The device maintenance feature provides an overview of the status of your device’s battery,
storage, memory, and system security. You can also automatically optimize the device with a
tap of your finger.
Battery
Storage
Memory
Device security
Using the quick optimization feature
On the Settings screen, tap
Device maintenance
→
FIX NOW
or
OPTIMIZE NOW
.
The quick optimization feature improves device performance through the following actions.
•
Clearing some memory.
•
Deleting unnecessary files and closing apps running in the background.
•
Managing abnormal battery usage.
•
Scanning for crashed apps and malware.
Settings
95
Battery
Check the remaining battery power and time to use the device. For devices with low battery
levels, conserve battery power by activating power saving features.
On the Settings screen, tap
Device maintenance
→
Battery
.
•
The usage time left shows the time remaining before the battery power runs
out. Usage time left may vary depending on your device settings and operating
conditions.
•
You cannot receive notifications from apps that use power saving mode.
Power saving mode
•
MID
: Activate power saving mode to extend the battery’s usage time.
•
MAX
: In maximum power saving mode, the device decreases battery consumption
by applying the dark theme and limiting the apps and features available. Network
connections will be deactivated.
Managing the battery
You can save battery power by preventing apps that are running in the background from
using battery power when they are not being used. Tick apps from the apps list and tap
SAVE POWER
. Also, tap
→
Advanced settings
and set the
App power monitor
options.
Storage
Check the status of the used and available memory.
On the Settings screen, tap
Device maintenance
→
Storage
.
•
The actual available capacity of the internal memory is less than the specified
capacity because the operating system and default apps occupy part of the
memory. The available capacity may change when you update the device.
•
You can view the available capacity of the internal memory in the Specification
section for your device on the Samsung website.
Managing the memory
To delete residual files, such as cache, tap
CLEAN NOW
. To delete files or uninstall apps that
you do not use any more, select a category under
USER DATA
. Then, tick items to select and
tap
DELETE
or
UNINSTALL
.
Settings
96
Memory
On the Settings screen, tap
Device maintenance
→
Memory
.
To speed up your device by reducing the amount of memory you are using, tick apps from
the apps list, and tap
CLEAN NOW
.
Device security
Check the device’s security status. This feature scans your device for malware.
On the Settings screen, tap
Device maintenance
→
Device security
→
SCAN TABLET
.
Apps
Manage the device’s apps and change their settings. You can view the apps’ usage
information, change their notification or permission settings, or uninstall or disable
unnecessary apps.
On the Settings screen, tap
Apps
.
Lock screen and security
Options
Change the settings for securing the device.
On the Settings screen, tap
Lock screen and security
.
The available options may vary depending on the screen lock method selected.
•
Screen lock type
: Change the screen lock method.
•
Smart Lock
: Set the device to automatically unlock itself in certain situations.
•
Secure lock settings
: Change screen lock settings for the selected lock method.
•
Information and FaceWidgets
: Change the settings of the items displayed on the screen
when it is off or locked.
•
Notifications
: Set whether or not to show notification content on the locked screen and
select which notifications to display.
Settings
97
•
App shortcuts
: Select apps to display shortcuts to them on the locked screen.
•
Find My Mobile
: Activate or deactivate the Find My Mobile feature. Access the Find My
Mobile website (findmymobile.samsung.com) to track and control your lost or stolen
device.
•
Unknown sources
: Set the device to allow the installation of apps from unknown
sources.
•
Secure Folder
: Create a secure folder to protect your private content and apps from
others. Refer to Secure Folder for more information.
•
Secure startup
: Protect your device by setting it to require a screen unlock code when
turning on the device. You must enter the unlock code to start the device and receive
messages and notifications.
•
Encrypt SD card
: Set the device to encrypt files on a memory card.
If you reset your device to the factory defaults with this setting enabled, the device
will not be able to read your encrypted files. Disable this setting before resetting the
device.
•
Other security settings
: Configure additional security settings.
Settings
98
Secure Folder
Secure Folder protects your private content and apps, such as photos and notes, from being
accessed by others. You can keep your private content and apps secure even when the device
is unlocked.
Secure Folder is a separate, secured storage area. The data in Secure Folder cannot be
transferred to other devices via unapproved sharing methods, such as USB or Wi-Fi
Direct. Attempting to customize the operating system or modifying software will
cause Secure Folder to be automatically locked and inaccessible. Before saving data in
Secure Folder, make sure to back up a copy of the data in another secure location.
Settings
99
Setting up Secure Folder
1
Launch the
Secure Folder
app.
Alternatively, launch the
Settings
app and tap
Lock screen and security
→
Secure Folder
.
2
Tap
START
.
3
Tap
SIGN IN
and sign in to your Samsung account.
4
Select a lock method to use for Secure Folder and follow the on-screen instructions to
complete the setup.
To change the name or icon colour of Secure Folder, tap
Secure Folder
→
→
Customize icon
.
•
When you launch the
Secure Folder
app, you must unlock the app using your
preset lock method.
•
If you forget your Secure Folder unlock code, you can reset it using your Samsung
account. Tap the reset button that appears when an incorrect unlock code is
entered, and enter your Samsung account password.
Setting auto lock for Secure Folder
Set the device to automatically lock Secure Folder when it is not being used.
1
Launch the
Secure Folder
app and tap
→
Settings
→
Auto lock Secure Folder
.
2
Select a lock option.
To manually lock your Secure Folder, tap
Lock
.
Settings
100
Moving content to Secure Folder
Move content, such as photos and contacts, to Secure Folder. The following actions are an
example of moving an image from the default storage to Secure Folder.
1
Launch the
Secure Folder
app and tap
Add files
.
2
Tap
Images
, tick images to move, and then tap
DONE
.
3
Tap
MOVE
.
The selected items will be deleted from the original folder and moved to Secure Folder.
To copy items, tap
COPY
.
The method for moving content may vary depending on the content type.
Moving content from Secure Folder
Move content from Secure Folder to the corresponding app in the default storage. The
following actions are an example of moving an image from Secure Folder to the default
storage.
1
Launch the
Secure Folder
app and tap
Gallery
.
2
Select an image.
3
Tap
→
Move out of Secure Folder
.
The selected items will be moved to
Gallery
in the default storage.
Adding apps
Add an app to use in Secure Folder.
1
Launch the
Secure Folder
app and tap
Add apps
.
2
Tick one or more apps installed on the device and tap
ADD
.
To install apps from
Play Store
or
Galaxy Apps
, tap
DOWNLOAD FROM PLAY STORE
or
DOWNLOAD FROM GALAXY APPS
.
Settings
101
Removing apps from Secure Folder
Tap
Edit apps
, tick apps, and then tap
Uninstall
.
Adding accounts
Add your Samsung and Google accounts, or other accounts, to sync with the apps in Secure
Folder.
1
Launch the
Secure Folder
app and tap
→
Settings
→
Accounts
→
Add account
.
2
Select an account service.
3
Follow the on-screen instructions to complete the account setup.
Hiding Secure Folder
You can hide the Secure Folder shortcut from the Apps screen.
Launch the
Secure Folder
app, tap
→
Settings
, and then tap the
Show Secure Folder
switch to deactivate it.
Alternatively, drag the status bar downwards to open the notification panel. Then, swipe
downwards on the notification panel and tap
Secure Folder
to deactivate the feature.
Backing up and restoring Secure Folder
Back up content and apps in Secure Folder to Samsung Cloud using your Samsung account
and restore them later.
Backing up data
1
Launch the
Secure Folder
app and tap
→
Settings
→
Backup and restore
.
2
Tap
Add account
and register and sign in to your Samsung account.
3
Tap
Back up Secure Folder data
.
4
Tick items you want to back up and tap
BACK UP NOW
.
Data will be backed up to Samsung Cloud.
Settings
102
Restoring data
1
Launch the
Secure Folder
app and tap
→
Settings
→
Backup and restore
.
2
Tap
Restore
.
3
Select a device and the data types you want to restore and tap
RESTORE NOW
.
Backed up data will be restored to your device.
Uninstalling Secure Folder
You can uninstall Secure Folder, including the content and apps in it.
Launch the
Secure Folder
app and tap
→
Settings
→
More settings
→
Uninstall
.
To back up content before uninstalling Secure Folder, tick
Move media files out of Secure
Folder
and tap
UNINSTALL
. To access data backed from Secure Folder, open the
Samsung
folder, launch the
My Files
app, and then tap
Internal storage
→
Secure Folder
.
Notes saved in
Samsung Notes
will not be backed up.
Cloud and accounts
Options
Sync, back up, or restore your device’s data using Samsung Cloud. You can also register and
manage accounts, such as your Samsung account or Google account.
On the Settings screen, tap
Cloud and accounts
.
Regularly back up your data to a safe location, such as Samsung Cloud or a computer,
so that you can restore it if the data is corrupted or lost due to an unintended factory
data reset.
•
Samsung Cloud
: Manage the content that you want to store securely in Samsung Cloud.
Check the usage status of your Samsung Cloud storage, and sync, back up, and restore
your data. Refer to Samsung Cloud for more information.
•
My Profile
: Manage your personal information and Samsung account details.
Settings
103
•
Accounts
: Add your Samsung and Google accounts, or other accounts, to sync with.
•
Users: Set up additional user accounts for others to use the device. Refer to Users for
more information.
•
Backup and restore
: Keep your personal information, app data, and settings safe on your
device. You can back up your sensitive information and access it later. You must sign in
to your Google or Samsung account to back up or restore data. Refer to Users for more
information.
Users
Set up additional user accounts for other users to use the device with personalized settings,
such as email accounts, wallpaper preferences, and more. The following types of user
accounts are available:
•
Owner: The owner account is created only when setting up the device for the first
time, and cannot be created more than one. This account has full control of the device
including user account management. You can add or delete user accounts only when
using this account.
•
Guest: This account allows guests to access the device. Information and data used during
a guest session is temporarily stored. Each time you use this account, you are asked
whether to continue the previous guest session or reset it.
•
User: This account allows users to access their own apps and content, and customize the
device settings that affect all accounts.
•
User (restricted profile): A restricted account can only access the apps and content
allowed by the owner account, and cannot use the services that require logging in.
Adding users
1
On the Settings screen, tap
Cloud and accounts
→
Users
.
2
Tap
Add user or profile
→
User
→
OK
→
SET UP NOW
.
The device will switch to a new user account and the default locked screen will appear on
the screen.
3
Unlock the device and follow the on-screen instructions to complete the account setup.
Settings
104
Adding restricted profiles
1
On the Settings screen, tap
Cloud and accounts
→
Users
.
2
Tap
Add user or profile
→
User (restricted profile)
.
If you are not using a secure screen lock method with the owner account, follow the on-
screen instructions to set one up.
3
Select the apps and content that restricted users are allowed to access.
Switching users
Tap the user account icon at the top of the locked screen or the notification panel, and then
select an account to switch to.
Locked screen Notification panel
Managing users
When using the owner account, you can delete accounts or change the settings for restricted
accounts.
To delete a user account, tap next to the account and then tap
DELETE
.
To change the settings for a restricted account, tap next to an account. You can delete the
account by tapping .
Settings
105
Backup and restore
Keep your personal information, app data, and settings safe on your device. You can back up
your sensitive information and access it later. You must sign in to your Google or Samsung
account to back up or restore data.
Using a Samsung account
On the Settings screen, tap
Cloud and accounts
→
Backup and restore
→
Backup settings
for the Samsung account, tap the switches next to the items you want to back up to activate
them, and then tap
BACK UP NOW
.
Data will be backed up to Samsung Cloud. Refer to Samsung Cloud for more information.
To set the device to automatically back up data, tap the
AUTO BACK UP
switch to activate it.
To restore backup data from Samsung Cloud using a Samsung account, tap
Restore
. Select a
device and the data types you want to restore and tap
RESTORE NOW
. The selected data will
be restored to your device.
Using a Google account
On the Settings screen, tap
Cloud and accounts
→
Backup and restore
and tap the
Back up my data
switch for the Google account to activate it. Tap
Backup account
and select
an account as the backup account.
To restore data using a Google account, tap the
Automatic restore
switch to activate it. When
you reinstall apps, backed up settings and data will be restored.
Settings
106
Google
Configure settings for some features provided by Google.
On the Settings screen, tap
Google
.
Accessibility
Configure various settings to improve accessibility to the device.
On the Settings screen, tap
Accessibility
.
•
Vision
: Customize the settings to improve accessibility for visually impaired users.
•
Hearing
: Customize the settings to improve accessibility for users with hearing
impairment.
•
Dexterity and interaction
: Customize the settings to improve accessibility for users who
have reduced dexterity.
•
Text-to-speech
: Change the text-to-speech settings.
•
Direction lock
: Change the directional combination settings for unlocking the screen.
•
Direct access
: Set the device to open selected accessibility menus when you press the
Home key three times quickly.
•
Notification reminder
: Set the device to alert you to notifications that you have not
checked at the interval.
•
Single tap mode
: Set the device to control notifications by tapping the button instead of
dragging it.
•
SERVICES
: View accessibility services installed on the device.
Settings
107
General management
Customize your device’s system settings or reset the device.
On the Settings screen, tap
General management
.
•
Language and input
: Select device languages and change settings, such as keyboards
and voice input types. Some options may not be available depending on the selected
language. Refer to Adding device languages for more information.
•
Date and time
: Access and alter the following settings to control how the device displays
the time and date.
If the battery remains fully discharged or removed from the device, the time and date
is reset.
•
Report diagnostic information
: Set the device to automatically send the device’s
diagnostic and usage information to Samsung.
•
Marketing information
: Set whether to receive Samsung marketing information, such as
special offers, membership benefits, and newsletters.
•
Reset
: Reset your device’s settings or perform a factory data reset. You can reset all your
settings and network settings. You can also set the device to restart at a preset time for
device optimization.
Adding device languages
You can add languages to use on your device.
1
On the Settings screen, tap
General management
→
Language and input
→
Language
→
Add language
.
To view all the languages that can be added, tap
→
All languages
.
2
Select a language to add.
3
To set the selected language as the default language, tap
SET AS DEFAULT
. To keep the
current language setting, tap
KEEP CURRENT
.
The selected language will be added to your languages list. If you changed the default
language, the selected language will be added to the top of the list.
To change the default language from your languages list, drag next to a language and
move it to the top of the list. Then, tap
DONE
. If an app does not support the default
language, the next supported language in the list will be used.
Settings
108
Software update
Update your device’s software via the firmware over-the-air (FOTA) service. You can also
schedule software updates.
On the Settings screen, tap
Software update
.
If emergency software updates are released for your device’s security and to block
new types of security threats, they will be installed automatically without your
agreement.
•
Download updates manually
: Check for and install updates manually.
•
Scheduled software updates
: Set the device to install downloaded updates at a
specified time.
Security updates information
Security updates are provided to strengthen the security of your device and protect your
personal information. For security updates for your model, visit security.samsungmobile.com.
The website supports only some languages.
About tablet
Access your device’s information.
On the Settings screen, tap
About tablet
.
•
Status
: View various device information, such as Wi-Fi MAC address and serial number.
•
Legal information
: View legal information related to the device, such as safety
information and the open source licence.
•
Device name
: View and edit the name that will be displayed when connecting your
device with other devices via Bluetooth, Wi-Fi Direct, and other methods.
•
Model number
: View the device’s model number.
•
Software information
: View the device’s software information, such as its operating
system version and firmware version.
•
Battery information
: View the device’s battery status and information.
109
Appendix
Troubleshooting
Before contacting a Samsung Service Centre, please attempt the following solutions. Some
situations may not apply to your device.
When you turn on your device or while you are using the device, it
prompts you to enter one of the following codes:
•
Password: When the device lock feature is enabled, you must enter the password you set
for the device.
•
PIN: When using the device for the first time or when the PIN requirement is enabled, you
must enter the PIN supplied with the SIM or USIM card. You can disable this feature by
using the Lock SIM card menu.
•
PUK: Your SIM or USIM card is blocked, usually as a result of entering your PIN incorrectly
several times. You must enter the PUK supplied by your service provider.
•
PIN2: When you access a menu requiring the PIN2, you must enter the PIN2 supplied with
the SIM or USIM card. For more information, contact your service provider.
Your device displays network or service error messages
•
When you are in areas with weak signals or poor reception, you may lose reception. Move
to another area and try again. While moving, error messages may appear repeatedly.
•
You cannot access some options without a subscription. For more information, contact
your service provider.
Your device does not turn on
When the battery is completely discharged, your device will not turn on. Fully charge the
battery before turning on the device.
Appendix
110
The touchscreen responds slowly or improperly
•
If you attach a screen protector or optional accessories to the touchscreen, the
touchscreen may not function properly.
•
If you are wearing gloves, if your hands are not clean while touching the touchscreen,
or if you tap the screen with sharp objects or your fingertips, the touchscreen may
malfunction.
•
The touchscreen may malfunction in humid conditions or when exposed to water.
•
Restart your device to clear any temporary software bugs.
•
Ensure that your device software is updated to the latest version.
•
If the touchscreen is scratched or damaged, visit a Samsung Service Centre.
Your device freezes or encounters a fatal error
Try the following solutions. If the problem is still not resolved, contact a Samsung Service
Centre.
Restarting the device
If your device freezes or hangs, you may need to close apps or turn off the device and turn it
on again.
Forcing restart
If your device is frozen and unresponsive, press and hold the Power key and the Volume
Down key simultaneously for more than 7 seconds to restart it.
Resetting the device
If the methods above do not solve your problem, perform a factory data reset.
Launch the
Settings
app and tap
General management
→
Reset
→
Factory data reset
→
RESET
→
DELETE ALL
. Before performing the factory data reset, remember to make backup
copies of all important data stored in the device.
If you registered a Google account to the device, you must sign in to the same Google
account after resetting the device.
Appendix
111
The Internet is often disconnected
•
Ensure that you are not blocking the device’s internal antenna.
•
When you are in areas with weak signals or poor reception, you may lose reception. You
may have connectivity problems due to issues with the service provider’s base station.
Move to another area and try again.
•
When using the device while moving, wireless network services may be disabled due to
issues with the service provider’s network.
The battery icon is empty
Your battery is low. Charge the battery.
The battery does not charge properly (For Samsung-approved
chargers)
•
Ensure that the charger is connected properly.
•
Visit a Samsung Service Centre and have the battery replaced.
The battery depletes faster than when first purchased
•
When you expose the device or the battery to very cold or very hot temperatures, the
useful charge may be reduced.
•
Battery consumption will increase when you use certain features or apps, such as GPS,
games, or the Internet.
•
The battery is consumable and the useful charge will get shorter over time.
Error messages appear when launching the camera
Your device must have sufficient available memory and battery power to operate the camera
app. If you receive error messages when launching the camera, try the following:
•
Charge the battery.
•
Free some memory by transferring files to a computer or deleting files from your device.
•
Restart the device. If you are still having trouble with the camera app after trying these
tips, contact a Samsung Service Centre.
Appendix
112
Photo quality is poorer than the preview
•
The quality of your photos may vary, depending on the surroundings and the
photography techniques you use.
•
If you take photos in dark areas, at night, or indoors, image noise may occur or images
may be out of focus.
Error messages appear when opening multimedia files
If you receive error messages or multimedia files do not play when you open them on your
device, try the following:
•
Free some memory by transferring files to a computer or deleting files from your device.
•
Ensure that the music file is not Digital Rights Management (DRM)-protected. If the file is
DRM-protected, ensure that you have the appropriate licence or key to play the file.
•
Ensure that the file formats are supported by the device. If a file format is not supported,
such as DivX or AC3, install an app that supports it. To confirm the file formats that your
device supports, visit www.samsung.com.
•
Your device supports photos and videos captured with the device. Photos and videos
captured by other devices may not work properly.
•
Your device supports multimedia files that are authorized by your network service
provider or providers of additional services. Some content circulated on the Internet,
such as ringtones, videos, or wallpapers, may not work properly.
Another Bluetooth device is not located
•
Ensure that the Bluetooth wireless feature is activated on your device.
•
Ensure that the Bluetooth wireless feature is activated on the device you wish to connect
to.
•
Ensure that your device and the other Bluetooth device are within the maximum
Bluetooth range (10 m).
If the tips above do not solve the problem, contact a Samsung Service Centre.
Appendix
113
A connection is not established when you connect the device to a
computer
•
Ensure that the USB cable you are using is compatible with your device.
•
Ensure that you have the proper driver installed and updated on your computer.
•
If you are a Windows XP user, ensure that you have Windows XP Service Pack 3 or higher
installed on your computer.
Your device cannot find your current location
GPS signals may be obstructed in some locations, such as indoors. Set the device to use Wi-Fi
or a mobile network to find your current location in these situations.
Data stored in the device has been lost
Always make backup copies of all important data stored in the device. Otherwise, you cannot
restore data if it is corrupted or lost. Samsung is not responsible for the loss of data stored in
the device.
A small gap appears around the outside of the device case
•
This gap is a necessary manufacturing feature and some minor rocking or vibration of
parts may occur.
•
Over time, friction between parts may cause this gap to expand slightly.
Appendix
114
There is not enough space in the device’s storage
Delete unnecessary data, such as cache, using the device maintenance or manually delete
unused apps or files to free up storage space.
The Apps button does not appear on the Home screen
Without using the Apps button, you can open the Apps screen by swiping upwards or
downwards on the Home screen. To return to the Home screen, swipe upwards or downwards
on the Apps screen. To display the Apps button at the bottom of the Home screen, launch the
Settings
app and tap
Display
→
Home screen
→
Apps button
→
Show Apps button
→
APPLY
.
The screen brightness adjustment bar does not appear on the
notification panel
Open the notification panel by dragging the status bar downwards, and then drag the
notification panel downwards. Tap next to the brightness adjustment bar and tap the
Show control on top
switch to activate it.
Samsung Cloud does not work
•
Ensure that you are connected to a network properly.
•
During a Samsung Cloud’s service check, you cannot use Samsung Cloud. Try again later.
115
Health and Safety
Please read this important safety information before you use the device. It contains general
safety information for devices and may include content that does not apply to your device.
Follow the warning and caution information to prevent injury to yourself or others and to
prevent damage to your device.
The term ‘device’ refers to the product and its battery, charger, the items supplied with
the product, and any Samsung-approved accessories used with the product.
Warning: Failure to comply with safety warnings and
regulations can cause serious injury or death.
Do not use damaged power cords or plugs, or loose electrical sockets
Unsecured connections can cause electric shock or fire.
Do not touch the device, power cords, plugs, or the electric socket with wet hands or
other wet body parts
Doing so may cause electric shock.
Do not pull the power cord excessively when disconnecting it
Doing so may cause electric shock or fire.
Do not bend or damage the power cord
Doing so may cause electric shock or fire.
Do not use the device with wet hands while the device is charging
Doing so may cause electric shock.
Do not directly connect together the charger’s positive and negative terminals
Doing so may cause fire or serious injury.
Do not use your device outdoor during a thunderstorm
Doing so may result in electric shock or device malfunction.
Use manufacturer-approved batteries, chargers, accessories, and supplies
•
Using generic batteries or chargers may shorten the life of your device or cause the
device to malfunction. They may also cause a fire or cause the battery to explode.
•
Use only a Samsung-approved battery and charger specifically designed for your device.
An incompatible battery or charger can cause serious injuries or damage to your device.
•
Samsung cannot be responsible for the user’s safety when using accessories or supplies
that are not approved by Samsung.
Health and Safety
116
Do not carry your device in your back pockets or on your waist
•
The device may be damaged, explode, or result in a fire if too much pressure is applied
to it.
•
You may be injured if you are bumped or fall.
Do not drop or cause an impact to the charger or the device
Handle and dispose of the device and charger with care
•
Never dispose of the battery or device in a fire. Never place the battery or device on or in
heating devices, such as microwave ovens, stoves, or radiators. The device may explode
when overheated. Follow all local regulations when disposing of used battery or device.
•
Never crush or puncture the device.
•
Avoid exposing the device to high external pressure, which can lead to an internal short
circuit and overheating.
Protect the device, battery and charger from damage
•
Avoid exposing your device and battery to very cold or very hot temperatures.
•
Extreme temperatures can damage the device and reduce the charging capacity and life
of your device and battery.
•
Do not directly connect together the battery’s positive and negative terminals and
prevent them from coming into contact with metal objects. Doing so may cause the
battery to malfunction.
•
Never use a damaged charger or battery.
Do not store your device near or in heaters, microwaves, hot cooking equipment, or
high pressure containers
•
The battery may leak.
•
Your device may overheat and cause a fire.
Do not use or store your device in areas with high concentrations of dust or airborne
materials
Dust or foreign materials can cause your device to malfunction and may result in fire or
electric shock.
Prevent the multipurpose jack and the small end of the charger from contact with
conductive materials, such as liquids, dust, metal powders, and pencil leads. Do not
touch the multipurpose jack with sharp tools or cause an impact to the multipurpose
jack
Conductive materials may cause a short circuit or corrosion of the terminals, which may result
in an explosion or fire.
Health and Safety
117
When using the wireless charger, do not place foreign materials, such as metal objects,
magnets, and magnetic stripe cards, between the device and the wireless charger
The device may not charge properly or may overheat.
Do not bite or suck the device or the battery
•
Doing so may damage the device or result in an explosion or fire.
•
Children or animals can choke on small parts.
•
If children use the device, make sure that they use the device properly.
Do not insert the device or supplied accessories into the eyes, ears, or mouth
Doing so may cause suffocation or serious injuries.
Do not handle a damaged or leaking Lithium Ion (Li-Ion) battery
For safe disposal of your Li-Ion battery, contact your nearest authorized service centre.
Caution: Failure to comply with safety cautions and regulations
can cause injury or property damage
Do not use your device near other electronic devices
•
Most electronic devices use radio frequency signals. Your device may interfere with other
electronic devices.
•
Using an LTE data connection may cause interference with other devices, such as audio
equipment and telephones.
Do not use your device in a hospital, on an aircraft, or in automotive equipment that
can be interfered with by radio frequency
•
Avoid using your device within a 15 cm range of a pacemaker, if possible, as your device
can interfere with the pacemaker.
•
To minimize possible interference with a pacemaker, use your device only on the side of
your body that is opposite the pacemaker.
•
If you use medical equipment, contact the equipment manufacturer before using your
device to determine whether or not the equipment will be affected by radio frequencies
emitted by the device.
•
On an aircraft, using electronic devices can interfere with the aircraft’s electronic
navigational instruments. Make sure the device is turned off during takeoff and landing.
After takeoff, you can use the device in flight mode if allowed by aircraft personnel.
•
Electronic devices in your car may malfunction, due to radio interference from your
device. Contact the manufacturer for more information.
Health and Safety
118
Do not expose the device to heavy smoke or fumes
•
Doing so may damage the outside of the device or cause it to malfunction.
If you use a hearing aid, contact the manufacturer for information about radio
interference
The radio frequency emitted by your device may interfere with some hearing aids. Before
using your device, contact the manufacturer to determine whether or not your hearing aid
will be affected by radio frequencies emitted by the device.
Do not use your device near devices or apparatuses that emit radio frequencies, such as
sound systems or radio towers
Radio frequencies may cause your device to malfunction.
Turn off the device in potentially explosive environments
•
Turn off your device in potentially explosive environments instead of removing the
battery.
•
Always comply with regulations, instructions and signs in potentially explosive environments.
•
Do not use your device at refuelling points (gas stations), near fuels or chemicals, or in
blasting areas.
•
Do not store or carry flammable liquids, gases, or explosive materials in the same
compartment as the device, its parts, or accessories.
If you notice strange smells or sounds coming from your device or the battery, or if
you see smoke or liquids leaking from the device or battery, stop using the device
immediately and take it to a Samsung Service Centre
Failure to do so may result in fire or explosion.
Comply with all safety warnings and regulations regarding mobile device usage while
operating a vehicle
While driving, safely operating the vehicle is your first responsibility. Never use your mobile
device while driving, if it is prohibited by law. For your safety and the safety of others, use your
common sense and remember the following tips:
•
Get to know your device and its convenience features, such as speed dial and redial.
These features help you reduce the time needed to place or receive calls on your mobile
device.
•
Position your device within easy reach. Make sure you can access your wireless device
without taking your eyes off the road. If you receive an incoming call at an inconvenient
time, let your voicemail answer it for you.
•
Suspend use in heavy traffic or hazardous weather conditions. Rain, sleet, snow, ice, and
heavy traffic can be hazardous.
Health and Safety
119
•
Do not take notes or look up phone numbers. Jotting down a “to do” list or flipping
through your address book takes attention away from your primary responsibility of
driving safely.
•
Dial sensibly and assess the traffic. Place calls when you are not moving or before pulling
into traffic. Try to plan calls when your car will be stationary.
•
Do not engage in stressful or emotional conversations that may be distracting. Make
the person you are talking to aware that you are driving and suspend conversations that
could potentially divert your attention from the road.
Care for and use your mobile device properly
Keep your device dry
•
Humidity and liquids may damage the parts or electronic circuits in your device.
•
Do not turn on your device if it is wet. If your device is already on, turn it off and remove
the battery immediately (if the device will not turn off or you cannot remove the battery,
leave it as-is). Then, dry the device with a towel and take it to a service centre.
•
This device has internal liquid indicators fitted. Water damage to your device may void
the manufacturer’s warranty.
Store your device only on flat surfaces
•
If your device falls, it may be damaged.
The device can be used in locations with an ambient temperature of 0°C to 35°C. You
can store the device at an ambient temperature of -20°C to 50°C. Using or storing the
device outside of the recommended temperature ranges may damage the device or
reduce the battery’s lifespan
•
Do not store your device in very hot areas such as inside a car in the summertime. Doing
so may cause the screen to malfunction, result in damage to the device, or cause the
battery to explode.
•
Do not expose your device to direct sunlight for extended periods of time (on the
dashboard of a car, for example).
•
For a device with a removable battery, the battery can be stored separately in locations
with an ambient temperature of 0 °C to 45 °C.
Do not store your device with metal objects, such as coins, keys, and necklaces
•
Your device may be scratched or may malfunction.
•
If the battery terminals come into contact with metal objects, this may cause a fire.
Health and Safety
120
Do not store your device near magnetic fields
•
Your device may malfunction or the battery may discharge from exposure to magnetic
fields.
•
Magnetic stripe cards, including credit cards, phone cards, passbooks, and boarding
passes, may be damaged by magnetic fields.
Prolonged exposure of your skin to an overheated device may cause low temperature
burn symptoms, such as red spots and pigmentation
Do not use your device with the back cover removed
The battery may fall out of the device, which may result in damage or malfunction.
If your device has a camera flash or light, do not use it close to the eyes of people or pets
Using a flash close to the eyes may cause temporary loss of vision or damage to the eyes.
Use caution when exposed to flashing lights
•
While using your device, leave some lights on in the room and do not hold the screen too
close to your eyes.
•
Seizures or blackouts can occur when you are exposed to flashing lights while watching
videos or playing Flash-based games for extended periods. If you feel any discomfort,
stop using the device immediately.
•
If anyone related to you has experienced seizures or blackouts while using a similar
device, consult a physician before using the device.
•
If you feel discomfort, such as a muscle spasm, or disoriented, stop using the device
immediately and consult a physician.
•
To prevent eye strain, take frequent breaks while using the device.
Reduce the risk of repetitive motion injuries
When you repetitively perform actions, such as pressing keys, drawing characters on a touch
screen with your fingers, or playing games, you may experience occasional discomfort in your
hands, neck, shoulders, or other parts of your body. When using your device for extended
periods, hold the device with a relaxed grip, press the keys lightly, and take frequent breaks. If
you continue to have discomfort during or after such use, stop using the device and consult a
physician.
Health and Safety
121
Protect your hearing and ears when using a headset
•
Excessive exposure to loud sounds can cause hearing damage.
•
Exposure to loud sounds while walking may distract your attention and
cause an accident.
•
Always turn the volume down before plugging the earphones into an audio source and
use only the minimum volume setting necessary to hear your conversation or music.
•
In dry environments, static electricity can build up in the headset. Avoid using headsets
in dry environments or touch a metal object to discharge static electricity before
connecting a headset to the device.
•
Do not use a headset while driving or riding. Doing so may distract your attention and
cause an accident, or may be illegal, depending on your region.
Use caution when using the device while walking or moving
•
Always be aware of your surroundings to avoid injury to yourself or others.
•
Make sure the headset cable does not become entangled in your arms or on nearby
objects.
Do not paint or put stickers on your device
•
Paint and stickers can clog moving parts and prevent proper operation.
•
If you are allergic to paint or metal parts of the device, you may experience itching,
eczema, or swelling of the skin. When this happens, stop using the device and consult
your physician.
Do not use the device if the screen is cracked or broken
•
Broken glass or acrylic could cause injury to your hands and face. Take the device to a
Samsung Service Centre to have it repaired.
Install mobile devices and equipment with caution
•
Ensure that any mobile devices or related equipment installed in your vehicle are securely
mounted.
•
Avoid placing your device and accessories near or in an airbag deployment area.
Improperly installed wireless equipment can cause serious injury when airbags inflate
rapidly.
Do not drop your device or cause impacts to your device
•
Your device may be damaged or may malfunction.
•
If bent or deformed, your device may be damaged or parts may malfunction.
Health and Safety
122
Ensure maximum battery and charger life
•
Batteries may malfunction if they are not used for extended periods.
•
Over time, unused device will discharge and must be recharged before use.
•
Disconnect the charger from power sources when not in use.
•
Use the battery only for its intended purpose.
•
Follow all instructions in this manual to ensure the longest lifespan of your device
and battery. Damage or poor performance caused by failure to follow warnings and
instructions can void your manufacturer’s warranty.
•
Your device may wear out over time. Some parts and repairs are covered by the warranty
within the validity period, but damages or deterioration caused by using unapproved
accessories are not.
When using the device, mind the following
•
Hold the device upright, as you would with a traditional phone.
•
Speak directly into the microphone.
Do not disassemble, modify, or repair your device
•
Any changes or modifications to your device can void your manufacturer’s warranty. If
your device needs servicing, take your device to a Samsung Service Centre.
•
Do not disassemble or puncture the battery, as this can cause explosion or fire.
•
Turn off the device before removing the battery. If you remove the battery with the
device turned on, it may cause the device to malfunction.
When cleaning your device, mind the following
•
Wipe your device or charger with a towel or an eraser.
•
Clean the battery terminals with a cotton ball or a towel.
•
Do not use chemicals or detergents. Doing so may discolour or corrode the outside the
device or may result in electric shock or fire.
Do not use the device for anything other than its intended use
•
Your device may malfunction.
Avoid disturbing others when using the device in public
Allow only qualified personnel to service your device
•
Allowing unqualified personnel to service your device may result in damage to your
device and will void your manufacturer’s warranty.
Health and Safety
123
Handle SIM cards, memory cards and cables with care
•
When inserting a card or connecting a cable to your device, make sure that the card is
inserted or the cable is connected to the proper side.
•
Do not remove a card while the device is transferring or accessing information, as this
could result in loss of data and/or damage to the card or device.
•
Protect cards from strong shocks, static electricity, and electrical noise from other devices.
•
Do not touch gold-coloured contacts or terminals with your fingers or metal objects. If
dirty, wipe the card with a soft cloth.
•
Inserting a card or connecting a cable by force or improperly may result in damage to the
multipurpose jack or other parts of the device.
Ensure access to emergency services
Emergency calls from your device may not be possible in some areas or circumstances.
Before travelling in remote or undeveloped areas, plan an alternative method of contacting
emergency services personnel.
Protect your personal data and prevent leakage or misuse of sensitive information
•
While using your device, be sure to back up important data. Samsung is not responsible
for the loss of any data.
•
When disposing of your device, back up all data and then reset your device to prevent
misuse of your personal information.
•
Carefully read the permissions screen when downloading applications. Be particularly
cautious with applications that have access to many functions or to a significant amount
of your personal information.
•
Check your accounts regularly for unapproved or suspicious use. If you find any sign of
misuse of your personal information, contact your service provider to delete or change
your account information.
•
In the event your device is lost or stolen, change the passwords on your accounts to
protect your personal information.
•
Avoid using applications from unknown sources and lock your device with a pattern,
password, or PIN.
Do not distribute copyright-protected material
Do not distribute copyright-protected material without the permission of the content
owners. Doing this may violate copyright laws. The manufacturer is not liable for any legal
issues caused by the user’s illegal use of copyrighted material.
Health and Safety
124
Malware and viruses
To protect your device from malware and viruses, follow these usage tips. Failure to
do so may result in damages or loss of data that may not be covered by the warranty
service
•
Do not download unknown applications.
•
Do not visit untrusted websites.
•
Delete suspicious messages or email from unknown senders.
•
Set a password and change it regularly.
•
Deactivate wireless features, such as Bluetooth, when not in use.
•
If the device behaves abnormally, run an antivirus program to check for infection.
•
Run an antivirus program on your device before you launch newly-downloaded
applications and files.
•
Install antivirus programs on your computer and run them regularly to check for
infection.
•
Do not edit registry settings or modify the device’s operating system.
Health and Safety
125
Acknowledging Special Precautions and Industry Canada Notice
Cautions
Any changes or modifications to your device not expressly approved in this document could
void your warranty for this equipment, and void your authority to operate this equipment.
Only use approved batteries, antennas, and chargers. The use of any unauthorized accessories
may be dangerous and void the phone warranty if they cause damage or a defect to the
device.
Although your device is quite sturdy, it is a complex piece of equipment and can be broken.
Avoid dropping, hitting, bending, or sitting on it.
Information to User
This equipment has been tested and found to comply with the limits of a Class B digital
device. These limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses, and can radiate
radio frequency energy and, if not installed and used in accordance with the instructions,
may cause harmful interference to radio communications. However, there is no guarantee
that interference will not occur in a particular installation; if this equipment does cause
harmful interference to radio or television reception, which can be determined by turning
the equipment off and on, the user is encouraged to try to correct the interference by one or
more of the following measures:
•
Reorient/relocate the receiving antenna.
•
Increase the separation between the equipment and receiver.
•
Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
Warning: At very high volumes, prolonged listening to a headset can damage your
hearing.
Specific Absorption Rates (SAR) for Wireless Devices
The SAR is a value that corresponds to the relative amount of RF energy absorbed by the user
of a wireless device.
The SAR value of a device is the result of an extensive testing, measuring and calculation
process. It does not represent how much RF the device emits. All devices are tested at their
highest value in strict laboratory settings. But when in operation, the SAR of a device can be
substantially less than the level reported to Industry Canada. This is because of a variety of
factors including its proximity to a base station antenna, design and other factors. What is
important to remember is that each device meets strict federal guidelines. Variations in SARs
do not represent a variation in safety.
Health and Safety
126
All devices must meet the federal standard, which incorporates a substantial margin of safety.
As stated above, variations in SAR values between different model devices do not mean
variations in safety. SAR values at or below the federal standard of 1.6 W/kg are considered
safe for use by the public.
This device has been tested and meets RF exposure guidelines when used with an accessory
that contains no metal and that positions the mobile device 0mm from the body.
Correct disposal of this product
(Waste Electrical & Electronic Equipment)
This marking on the product, accessories or literature indicates that the product
and its electronic accessories (e.g., charger, headset, USB cable) should not be
disposed of with other household waste.
To prevent possible harm to the environment or human health from
uncontrolled waste disposal, please separate these items from other types of
waste and recycle them responsibly to promote the sustainable reuse of material
resources.
Household users should contact either the retailer where they purchased this product, or
their local government office, for details of where and how they can take these items for
environmentally safe recycling.
Business users should contact their supplier and check the terms and conditions of the
purchase contract. This product and its electronic accessories should not be mixed with other
commercial wastes for disposal.
This product is RoHS compliant.
Correct disposal of batteries in this product
This marking on the battery, manual or packaging indicates that the batteries in
this product should not be disposed of with other household waste at the end
of their working life. Where marked, the chemical symbols Hg, Cd or Pb indicate
that the battery contains mercury, cadmium or lead above the reference levels in
EC Directive 2006/66.
Health and Safety
127
Disclaimer
Some content and services accessible through this device belong to third parties and are
protected by copyright, patent, trademark and/or other intellectual property laws. Such
content and services are provided solely for your personal non-commercial use. You may
not use any content or services in a manner that has not been authorized by the content
owner or service provider. Without limiting the foregoing, unless expressly authorized by the
applicable content owner or service provider, you may not modify, copy, republish, upload,
post, transmit, translate, sell, create derivative works, exploit, or distribute in any manner or
medium any content or services displayed through this device.
“THIRD PARTY CONTENT AND SERVICES ARE PROVIDED “AS IS.” SAMSUNG DOES NOT
WARRANT CONTENT OR SERVICES SO PROVIDED, EITHER EXPRESSLY OR IMPLIED, FOR ANY
PURPOSE. SAMSUNG EXPRESSLY DISCLAIMS ANY IMPLIED WARRANTIES, INCLUDING BUT NOT
LIMITED TO, WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
SAMSUNG DOES NOT GUARANTEE THE ACCURACY, VALIDITY, TIMELINESS, LEGALITY, OR
COMPLETENESS OF ANY CONTENT OR SERVICE MADE AVAILABLE THROUGH THIS DEVICE
AND UNDER NO CIRCUMSTANCES, INCLUDING NEGLIGENCE, SHALL SAMSUNG BE LIABLE,
WHETHER IN CONTRACT OR TORT, FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR
CONSEQUENTIAL DAMAGES, ATTORNEY FEES, EXPENSES, OR ANY OTHER DAMAGES ARISING
OUT OF, OR IN CONNECTION WITH, ANY INFORMATION CONTAINED IN, OR AS A RESULT OF
THE USE OF ANY CONTENT OR SERVICE BY YOU OR ANY THIRD PARTY, EVEN IF ADVISED OF
THE POSSIBILITY OF SUCH DAMAGES.”
Third party services may be terminated or interrupted at any time, and Samsung makes no
representation or warranty that any content or service will remain available for any period
of time. Content and services are transmitted by third parties by means of networks and
transmission facilities over which Samsung has no control. Without limiting the generality of
this disclaimer, Samsung expressly disclaims any responsibility or liability for any interruption
or suspension of any content or service made available through this device.
Samsung is neither responsible nor liable for customer service related to the content and
services. Any question or request for service relating to the content or services should be
made directly to the respective content and service providers.
Copyright
Copyright © 2017 Samsung Electronics
This manual is protected under international copyright laws.
No part of this manual may be reproduced, distributed, translated, or transmitted in any form
or by any means, electronic or mechanical, including photocopying, recording, or storing
in any information storage and retrieval system, without the prior written permission of
Samsung Electronics.
Trademarks
•
SAMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electronics.
•
Bluetooth
®
is a registered trademark of Bluetooth SIG, Inc. worldwide.
•
Wi-Fi
®
, Wi-Fi Protected Setup
™
, Wi-Fi Direct
™
, Wi-Fi CERTIFIED
™
, and the Wi-Fi logo are
registered trademarks of the Wi-Fi Alliance.
•
All other trademarks and copyrights are the property of their respective owners.
IC Notice
This Class B digital apparatus complies with Canadian ICES-003.
This device complies with Industry Canada licence-exempt RSS standard(s). Operation is
subject to the following two conditions:
(1) this device may not cause interference, and
(2) this device must accept any interference, including interference that may cause undesired
operation of the device.
About HEVC Advance
THIS PRODUCT IS SOLD WITH A LIMITED LICENCE AND IS AUTHORIZED TO BE USED ONLY
IN CONNECTION WITH HEVC CONTENT THAT MEETS EACH OF THE THREE FOLLOWING
QUALIFICATIONS: (1) HEVC CONTENT ONLY FOR PERSONAL USE; (2) HEVC CONTENT THAT IS
NOT OFFERED FOR SALE; AND (3) HEVC CONTENT THAT IS CREATED BY THE OWNER OF THE
PRODUCT.
THIS PRODUCT MAY NOT BE USED IN CONNECTION WITH HEVC ENCODED CONTENT
CREATED BY A THIRD PARTY, WHICH THE USER HAS ORDERED OR PURCHASED FROM A THIRD
PARTY, UNLESS THE USER IS SEPARATELY GRANTED RIGHTS TO USE THE PRODUCT WITH SUCH
CONTENT BY A LICENSED SELLER OF THE CONTENT.
YOUR USE OF THIS PRODUCT IN CONNECTION WITH HEVC ENCODED CONTENT IS DEEMED
ACCEPTANCE OF THE LIMITED AUTHORITY TO USE AS NOTED ABOVE.
… 113 …


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