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www.samsung.com
User Manual
English. 06/2017. Rev.1.0
SM-J530F
SM-J530Y
SM-J730F
SM-J730G/DS
SM-J530F/DS
SM-J530Y/DS
SM-J730F/DS
SM-J730GM/DS
SM-J530FM/DS
SM-J530YM/DS
SM-J730G
2
Table of Contents
Basics
4 Read me first
5 Device overheating situations and
solutions
8 Package contents
9 Device layout
11 Battery
13 SIM or USIM card (nano-SIM card)
18 Memory card
21 Turning the device on and off
22 Controlling the touchscreen
24 Home screen and Apps screen
29 Lock screen
30 Always On Display
32 Notification panel
34 Entering text
36 Screen capture
36 Opening apps
37 Secure Folder
41 Multi window
46 Samsung account
47 Transferring data from your previous
device
50 Device and data management
52 Sharing features
53 Emergency mode
Applications
54 Installing or uninstalling apps
56 Phone
60 Contacts
65 Messages
68 Internet
69 Email
70 Camera
81 Gallery
86 Samsung Pay
89 Samsung Members
90 Game Launcher
93 Samsung Notes
94 Calendar
95 S Health
98 Voice Recorder
99 My Files
99 Clock
101 Calculator
101 Radio
102 Google apps
Table of Contents
3
Settings
104 Introduction
104 Connections
115 Sounds and vibration
116 Notifications
116 Display
117 Wallpapers and themes
118 Advanced features
120 Device maintenance
122 Apps
122 Lock screen and security
130 Cloud and accounts
132 Google
132 Accessibility
133 General management
134 Software update
134 User manual
134 About device / About phone
Appendix
135 Troubleshooting
140 Removing the battery
4
Basics
Read me first
Please read this manual before using the device to ensure safe and proper use.
•
Descriptions are based on the devices default settings.
•
Some content may differ from your device depending on the region, service provider,
model specifications, or devices software.
•
Content (high quality content) that requires high CPU and RAM usage will affect the
overall performance of the device. Apps related to the content may not work properly
depending on the devices specifications and the environment that it is used in.
•
Samsung is not liable for performance issues caused by apps supplied by providers other
than Samsung.
•
Samsung is not liable for performance issues or incompatibilities caused by edited
registry settings or modified operating system software. Attempting to customise the
operating system may cause the device or apps to work improperly.
•
Software, sound sources, wallpapers, images, and other media provided with this device
are licensed for limited use. Extracting and using these materials for commercial or other
purposes is an infringement of copyright laws. Users are entirely responsible for illegal
use of media.
•
You may incur additional charges for data services, such as messaging, uploading and
downloading, auto-syncing, or using location services depending on your data plan. For
large data transfers, it is recommended to use the Wi-Fi feature.
•
Default apps that come with the device are subject to updates and may no longer be
supported without prior notice. If you have questions about an app provided with
the device, contact a Samsung Service Centre. For user-installed apps, contact service
providers.
•
Modifying the devices operating system or installing softwares from unofficial sources
may result in device malfunctions and data corruption or loss. These actions are violations
of your Samsung licence agreement and will void your warranty.
Basics
5
•
Depending on the region or model, some devices are required to receive approval from
the Federal Communications Commission (FCC). If your device is approved by the FCC,
you can view the FCC ID of the device. To view the FCC ID, launch the
Settings
app and
tap
About device
/
About phone
Battery information
.
•
Depending on the region, you can view the regulatory information on the device. To
view the information, launch the
Settings
app and tap
About device
/
About phone
Regulatory information
.
Instructional icons
Warning: situations that could cause injury to yourself or others
Caution: situations that could cause damage to your device or other equipment
Notice: notes, usage tips, or additional information
Device overheating situations and solutions
When the device heats up while charging the battery
While charging, the device and the charger may become hot. During wireless charging or fast
charging, the device may feel hotter to the touch. This does not affect the device’s lifespan or
performance and is in the devices normal range of operation. If the battery becomes too hot,
the charger may stop charging.
Basics
6
Do the following when the device heats up:
•
Disconnect the charger from the device and close any running apps. Wait for the
device to cool down and then begin charging the device again.
•
If the lower part of the device overheats, it could be because the connected USB
cable is damaged. Replace the damaged USB cable with a new Samsung-approved
one.
•
When using a wireless charger, do not place foreign materials, such as metal objects,
magnets, and magnetic stripe cards, between the device and the wireless charger.
The wireless charging or fast charging feature is only available on supported models.
When the device heats up during use
When you use features or apps that require more power or use them for extended periods,
your device may temporarily heat up due to increased battery consumption. Close any
running apps and do not use the device for a while.
The following are examples of situations in which the device may overheat. Depending on
the functions and apps you use, these examples may not apply to your model.
•
During the initial setup after purchase or when restoring data
•
When downloading large files
•
When using apps that require more power or using apps for extended periods
When playing high-quality games for extended periods
When recording videos for extended periods
When streaming videos while using the maximum brightness setting
When connecting to a TV
•
While multitasking (or, when running many apps in the background)
When using Multi window
When updating or installing apps while recording videos
When downloading large files during a video call
When recording videos while using a navigation app
Basics
7
•
When using large amount of data for syncing with the cloud, email, or other accounts
•
When using a navigation app in a car while the device is placed in direct sunlight
•
When using the mobile hotspot and tethering feature
•
When using the device in areas with weak signals or no reception
•
When charging the battery with a damaged USB cable
•
When the devices multipurpose jack is damaged or exposed to foreign materials, such as
liquid, dust, metal powder, and pencil lead
•
When you are roaming
Do the following when the device heats up:
•
Keep the device updated with the latest software.
•
Conflicts between running apps may cause the device to heat up. Restart the device.
•
Deactivate the Wi-Fi, GPS, and Bluetooth features when not using them.
•
Close apps that increase battery consumption or that run in the background when
not in use.
•
Delete unnecessary files or unused apps.
•
Decrease the screen brightness.
•
If the device overheats or feels hot for a prolonged period, do not use it for a while. If
the device continues to overheat, contact a Samsung Service Centre.
Device limitations when the device overheats
When the device heats up, the features and performance may be limited or the device may
turn off to cool down. This feature is only available on supported models.
•
If the device becomes hotter than usual, a device overheating message will appear. To
lower the device’s temperature, the screen brightness and the performance speed will be
limited and battery charging will stop. Running apps will be closed and you will only be
able to make emergency calls until the device cools down.
•
If the device overheats or feels hot for a prolonged period, a power off message will
appear. Turn off the device, and wait until it cools down.
Basics
8
Precautions for operating environment
Your device may heat up due to the environment in the following conditions. Use caution to
avoid shortening the batterys lifespan, damaging the device, or causing a fire.
•
Do not store your device in very cold or very hot temperatures.
•
Do not expose your device to direct sunlight for extended periods.
•
Do not use or store your device for extended periods in very hot areas, such as inside a
car in the summertime.
•
Do not place the device in any areas that may overheat, such as on an electric heating
mat.
•
Do not store your device near or in heaters, microwaves, hot cooking equipment, or high
pressure containers.
•
Never use a damaged charger or battery.
Package contents
Check the product box for the following items:
•
Device
•
Quick start guide
•
The items supplied with the device and any available accessories may vary
depending on the region or service provider.
•
The supplied items are designed only for this device and may not be compatible
with other devices.
•
Appearances and specifications are subject to change without prior notice.
•
You can purchase additional accessories from your local Samsung retailer. Make
sure they are compatible with the device before purchase.
•
Use only Samsung-approved accessories. Using unapproved accessories may cause
the performance problems and malfunctions that are not covered by the warranty.
•
Availability of all accessories is subject to change depending entirely on
manufacturing companies. For more information about available accessories, refer
to the Samsung website.
Basics
9
Device layout
Touchscreen
Flash
Front camera
Speaker
Headset jack
Microphone
Home key (Fingerprint
recognition sensor)
Recents key
Multipurpose jack
Power key
Proximity/Light sensor
Speaker
Back key
Volume key
Flash
NFC antenna
Rear camera
GPS antenna
Single SIM models:
Memory card tray
Dual SIM models: SIM
card / Memory card tray
SIM card tray
Main antenna
Basics
10
•
Connectivity problems and battery drain may occur in the following situations:
If you attach metallic stickers on the antenna area of the device
If you attach a device cover made with metallic material to the device
If you cover the device’s antenna area with your hands or other objects while
using certain features, such as calls or the mobile data connection
•
Using a Samsung-approved screen protector is recommended. Unapproved screen
protectors may cause the sensors to malfunction.
•
Do not cover the proximity/light sensor area with screen accessories, such as a
screen protector or stickers. Doing so may cause the sensor to malfunction.
Keys
Key Function
Power
•
Press and hold to turn the device on or off.
•
Press to turn on or lock the screen.
Recents
•
Tap to open the list of recent apps.
Home
•
Press to turn on the screen while the screen is locked.
•
Press to return to the Home screen.
•
Press and hold to launch
Google
.
Back
•
Tap to return to the previous screen.
•
Tap and hold to access additional options for the current
screen.
Volume
•
Press to adjust the device volume.
Basics
11
Battery
Charging the battery
Charge the battery before using it for the first time or when it has been unused for extended
periods.
Use only Samsung-approved chargers, batteries, and cables. Unapproved chargers or
cables can cause the battery to explode or damage the device.
Connecting the charger improperly may cause serious damage to the device. Any
damage caused by misuse is not covered by the warranty.
To save energy, unplug the charger when not in use. The charger does not have a
power switch, so you must unplug the charger from the electric socket when not in
use to avoid wasting power. The charger should remain close to the electric socket
and easily accessible while charging.
1
Connect the USB cable to the USB power adaptor, and plug the USB cable into the
devices multipurpose jack.
2
Plug the USB power adaptor into an electric socket.
3
After fully charging, disconnect the device from the charger. First unplug the charger
from the device, and then unplug it from the electric socket.
Basics
12
Reducing the battery consumption
Your device provides various options that help you conserve battery power.
•
Optimise the device using the device maintenance feature.
•
When you are not using the device, turn off the screen by pressing the Power key.
•
Activate power saving mode.
•
Close unnecessary apps.
•
Deactivate the Bluetooth feature when not in use.
•
Deactivate the Wi-Fi feature when not in use.
•
Deactivate auto-syncing of apps that need to be synced, such as emails.
•
Decrease the backlight time.
•
Decrease the screen brightness.
Battery charging tips and precautions
•
When the battery power is low, the battery icon appears empty.
•
If the battery is completely discharged, the device cannot be turned on immediately
when the charger is connected. Allow a depleted battery to charge for a few minutes
before turning on the device.
•
If you use multiple apps at once, network apps, or apps that need a connection to
another device, the battery will drain quickly. To avoid losing power during a data
transfer, always use these apps after fully charging the battery.
•
Using a power source other than the charger, such as a computer, may result in a slower
charging speed due to a lower electric current.
•
The device can be used while it is charging, but it may take longer to fully charge the
battery.
•
If the device receives an unstable power supply while charging, the touchscreen may not
function. If this happens, unplug the charger from the device.
•
While charging, the device and the charger may heat up. This is normal and should not
affect the devices lifespan or performance. If the battery gets hotter than usual, the
charger may stop charging.
•
If you charge the device while the multipurpose jack is wet, the device may be damaged.
Thoroughly dry the multipurpose jack before charging the device.
•
If the device is not charging properly, take the device and the charger to a Samsung
Service Centre.
Basics
13
SIM or USIM card (nano-SIM card)
Installing the SIM or USIM card
Insert the SIM or USIM card provided by the mobile telephone service provider.
Use caution not to lose or let others use the SIM or USIM card. Samsung is not
responsible for any damages or inconveniences caused by lost or stolen cards.
•
Dual SIM models: In some areas, data transfer speeds may be slower if two SIM
cards are inserted in the device than when one SIM card is inserted.
•
Some LTE services may not be available depending on the service provider. For
more information about service availability, contact your service provider.
Single SIM models:
Basics
14
Dual SIM models:
SIM card tray 1:
Basics
15
SIM card tray 2:
1
Insert the ejection pin into the hole on the SIM card tray to loosen the tray.
Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device may
be damaged.
2
Pull out the SIM card tray gently from the tray slot.
Basics
16
3
Single SIM models: Place the SIM or USIM card on the SIM card tray with the gold-
coloured contacts facing downwards.
Dual SIM models: Place the SIM or USIM card on the SIM card tray with the gold-
coloured contacts facing downwards.
Place the primary SIM or USIM card on the SIM card tray 1 and the secondary SIM or USIM
card on the SIM card tray 2.
4
Gently press the SIM or USIM card into the SIM card tray to secure it.
If the card is not fixed firmly into the tray, the SIM card may leave or fall out of the tray.
5
Insert the SIM card tray back into the tray slot.
•
If you insert the tray into your device while the tray is wet, your device may be
damaged. Always make sure the tray is dry.
•
Fully insert the tray into the tray slot to prevent liquid from entering your device.
Correct card installation
Dual SIM models:
Nano-SIM card
Nano-SIM card
microSD card
Use only a nano-SIM card.
Basics
17
Removing the SIM or USIM card
1
Insert the ejection pin into the hole on the SIM card tray to loosen the tray.
2
Pull out the SIM card tray gently from the tray slot.
3
Remove the SIM or USIM card.
Single SIM models:
Dual SIM models:
4
Insert the SIM card tray back into the tray slot.
Basics
18
Using dual SIM or USIM cards (dual SIM models)
If you insert two SIM or USIM cards, you can have two phone numbers or service providers for
a single device.
Activating SIM or USIM cards
On the Apps screen, tap
Settings
Connections
SIM card manager
. Select a SIM or
USIM card and tap the switch to activate it.
Customising SIM or USIM cards
On the Apps screen, tap
Settings
Connections
SIM card manager
and select a SIM or
USIM card to access the following options:
•
Icon
: Change the icon of the SIM or USIM card.
•
Name
: Change the display name of the SIM or USIM card.
•
Network mode
: Select a network type to use with the SIM or USIM card.
Setting preferred SIM or USIM cards
When two cards are activated, you can assign voice calls, messaging, and data services to
specific cards.
On the Apps screen, tap
Settings
Connections
SIM card manager
and set the feature
preferences for your cards in
PREFERRED SIM CARD
.
Memory card
Installing a memory card
Your devices memory card capacity may vary from other models and some memory cards
may not be compatible with your device depending on the memory card manufacturer and
type. To view your devices maximum memory card capacity, refer to the Samsung website.
•
Some memory cards may not be fully compatible with the device. Using an
incompatible card may damage the device or the memory card, or corrupt the data
stored in it.
•
Use caution to insert the memory card right-side up.
Basics
19
•
The device supports the FAT and the exFAT file systems for memory cards. When
inserting a card formatted in a different file system, the device will ask to reformat
the card or will not recognise the card. If the device does not recognise your
memory card, format it on your computer.
•
Frequent writing and erasing of data shortens the lifespan of memory cards.
•
When inserting a memory card into the device, the memory card’s file directory
appears in the
My Files
SD card
folder.
1
Insert the ejection pin into the hole on the memory card tray to loosen the tray.
Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device may
be damaged.
Basics
20
2
Pull out the memory card tray gently from the tray slot.
3
Place a memory card on the memory card tray with the gold-coloured contacts facing
downwards.
4
Gently press the memory card into the memory card tray to secure it.
If the card is not fixed firmly into the tray, the memory card may leave or fall out of the
tray.
5
Insert the memory card tray back into the tray slot.
•
If you insert the tray into your device while the tray is wet, your device may be
damaged. Always make sure the tray is dry.
•
Fully insert the tray into the tray slot to prevent liquid from entering your device.
Removing the memory card
Before removing the memory card, first unmount it for safe removal.
On the Apps screen, tap
Settings
Device maintenance
Storage
Storage
settings
SD card
UNMOUNT
.
1
Insert the ejection pin into the hole on the memory card tray to loosen the tray.
2
Pull out the memory card tray gently from the tray slot.
3
Remove the memory card.
4
Insert the memory card tray back into the tray slot.
Do not remove the memory card while the device is transferring or accessing
information. Doing so can cause data to be lost or corrupted or damage to the
memory card or device. Samsung is not responsible for losses that result from the
misuse of damaged memory cards, including the loss of data.
Basics
21
Formatting the memory card
A memory card formatted on a computer may not be compatible with the device. Format the
memory card on the device.
On the Apps screen, tap
Settings
Device maintenance
Storage
Storage
settings
SD card
Format
FORMAT
.
Before formatting the memory card, remember to make backup copies of all
important data stored in the memory card. The manufacturers warranty does not
cover loss of data resulting from user actions.
Turning the device on and off
Press and hold the Power key for a few seconds to turn on the device.
When you turn on your device for the first time or after performing a data reset, follow the on-
screen instructions to set up your device.
To turn off the device, press and hold the Power key, and then tap
Power off
.
Follow all posted warnings and directions from authorised personnel in areas where
the use of wireless devices is restricted, such as aeroplanes and hospitals.
Restarting the device
If your device is frozen and unresponsive, press and hold the Power key and the Volume
Down key simultaneously for more than 7 seconds to restart it.
Power key
Volume Down key
Basics
22
Controlling the touchscreen
•
Do not allow the touchscreen to come into contact with other electrical devices.
Electrostatic discharges can cause the touchscreen to malfunction.
•
To avoid damaging the touchscreen, do not tap it with anything sharp or apply
excessive pressure to it with your fingertips.
•
The device may not recognise touch inputs close to the edges of the screen, which
are outside of the touch input area.
•
Leaving the touchscreen idle for extended periods may result in afterimages
(screen burn-in) or ghosting. Turn off the touchscreen when you do not use the
device.
•
It is recommended to use fingers when you use the touchscreen.
Tapping
To open an app, to select a menu item, to press an on-screen button, or to enter a character
using the keyboard on the screen, tap it with your finger.
Tapping and holding
Tap and hold an item or the screen for more than 2 seconds to access available options.
Basics
23
Dragging
To move an item, tap and hold it and drag it to the target position.
Double-tapping
Double-tap on a webpage or image to zoom in. Double-tap again to return.
Swiping
Swipe to the left or right on the Home screen or the Apps screen to view other panels. Swipe
upwards or downwards to scroll through a webpage or a list of items, such as contacts.
Basics
24
Spreading and pinching
Spread two fingers apart on a webpage, map, or image to zoom in a part. Pinch to zoom out.
Home screen and Apps screen
Introduction
The Home screen is the starting point for accessing all of the device’s features. It displays
widgets, shortcuts to apps, and more.
The Apps screen displays icons for all apps, including newly installed apps.
The screen may appear differently depending on the region or service provider.
A widget
An app A folder
Screen indicators
Favourite apps
News screen indicator. View the
latest articles in various
categories.
Basics
25
Switching between Home and Apps screens
On the Home screen, swipe upwards or downwards to open the Apps screen. To return to
the Home screen, swipe upwards or downwards on the Apps screen. Alternatively, press the
Home key or tap the Back key.
Home screen Apps screen
Moving items
Tap and hold an item, and then drag it to a new location. To move the item to another panel,
drag it to the side of the screen.
To add a shortcut to an app on the Home screen, tap and hold an item on the Apps screen,
and then drag it to the top or bottom of the screen. A shortcut to the app will be added on
the Home screen.
You can also move frequently used apps to the shortcuts area at the bottom of the Home
screen.
Creating folders
Create folders and gather similar applications to quickly access and launch apps.
1
On the Home screen or the Apps screen, tap and hold an app, and then drag it over
another app.
Basics
26
2
Drop the app when a folder frame appears around the apps.
A new folder containing the selected apps will be created. Tap
Enter folder name
and
enter a folder name.
Adding more apps
Tap
ADD APPS
on the folder. Tick the apps to add and tap
ADD
. You can also add an app by
dragging it to the folder.
Moving apps from a folder
Tap and hold an app to drag it to a new location.
Deleting a folder
Tap and hold a folder, and then tap
Delete folder
. Only the folder will be deleted. The folders
apps will be relocated to the Apps screen.
Editing the Home screen
On the Home screen, tap and hold an empty area, or pinch your fingers together to access
the editing options. You can set the wallpaper, add widgets, and more. You can also add,
delete, or rearrange Home screen panels.
•
Adding pages: Swipe to the left, and then tap .
•
Moving pages: Tap and hold a panel preview, and then drag it to a new location.
•
Deleting pages: Tap on the page.
Basics
27
•
Wallpapers and themes
: Change the devices wallpaper, theme, or icons.
•
Widgets
: Widgets are small apps that launch specific app functions to provide
information and convenient access on your Home screen. Tap and hold a widget, and
then drag it to the Home screen. The widget will be added on the Home screen.
•
Home screen settings
: Change the size of the grid to display more or fewer items on the
Home screen and more.
Displaying all apps on the Home screen
Without using a separate Apps screen, you can set the device to display all apps on the
Home screen. On the Home screen, tap and hold an empty area, and then tap
Home screen
settings
Home screen layout
Home screen only
APPLY
.
You can now access all your apps by swiping to the left on the Home screen.
Basics
28
Indicator icons
Indicator icons appear on the status bar at the top of the screen. The icons listed in the table
below are most common.
The status bar may not appear at the top of the screen in some apps. To display the
status bar, drag down from the top of the screen.
Icon Meaning
No signal
/
Signal strength
/
Roaming (outside of normal service area)
/
Preferred SIM or USIM card for calls (dual SIM models)
GPRS network connected
EDGE network connected
UMTS network connected
HSDPA network connected
HSPA+ network connected
/
LTE network connected
Wi-Fi connected
Bluetooth feature activated
Location services being used
Call in progress
Missed call
New text or multimedia message
Alarm activated
Basics
29
Icon Meaning
Mute mode activated
Vibration mode activated
Flight mode activated
Error occurred or caution required
Battery charging
Battery power level
Lock screen
Pressing the Power key turns off the screen and locks it. Also, the screen turns off and
automatically locks if the device is not used for a specified period.
The screen is locked with
Swipe
, the default screen lock method.
Press the Power key or the Home key and swipe in any direction to unlock the screen.
To change the screen lock method, on the Apps screen, tap
Settings
Lock screen and
security
Screen lock type
, and then select a method.
When you set a pattern, PIN, password, or fingerprint for the screen lock method, you can
protect your personal information by preventing others from accessing your device. After
setting the screen lock method, the device will require an unlock code whenever unlocking it.
•
Swipe
: Swipe in any direction on the screen to unlock it.
•
Pattern
: Draw a pattern with four or more dots to unlock the screen.
•
PIN
: Enter a PIN with at least four numbers to unlock the screen.
Basics
30
•
Password
: Enter a password with at least four characters, numbers, or symbols to unlock
the screen.
•
None
: Do not set a screen lock method.
•
Fingerprints
: Register your fingerprints to unlock the screen. Refer to Fingerprint
recognition for more information.
You can set your device to perform a factory data reset if you enter the unlock code
incorrectly several times in a row and reach the attempt limit. On the Apps screen,
tap
Settings
Lock screen and security
Secure lock settings
and tap the
Auto
factory reset
switch to activate it.
Always On Display
You can always view information, such as the clock or calendar, or control music playback on
the screen when it is turned off.
You can also check new notifications, such as messages or missed calls.
This feature may not be supported by some devices.
Opening notifications when the screen is off
When you receive message, missed call, or app notifications, notification icons will appear on
the screen even when it is turned off. Double-tap a notification icon with your finger to view
its notification.
Basics
31
If the screen is locked, you must unlock it to view notifications.
Setting the schedule for the Always On Display feature
On the Apps screen, tap
Settings
Lock screen and security
Always On Display
, and
then tap the
Show always
switch to deactivate it. Then, tap
Set schedule
and set the start
time and end time.
Controlling music playback when the screen is off
You can control music playback when the screen is off, without turning on the screen.
1
On the Apps screen, tap
Settings
Lock screen and security
Information and
FaceWidgets
FaceWidgets
, and then tap the
Music Controller
switch to activate it.
2
To control music playback when the screen is off, double-tap the clock.
3
Tap the icons to control the playback.
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32
Notification panel
Using the notification panel
When you receive new notifications, such as messages or missed calls, indicator icons appear
on the status bar. To see more information about the icons, open the notification panel and
view the details.
To open the notification panel, drag the status bar downwards. To close the notification panel,
swipe upwards on the screen.
You can open the notification panel, even on the locked screen.
You can use the following functions on the notification panel.
Single SIM models:
Launch Settings.
Tap a notification and perform
various actions.
Clear all notifications.
Quick setting buttons
Block notifications from apps.
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33
Dual SIM models:
Tap a notification and perform
various actions.
Clear all notifications.
Launch Settings.
Block notifications from apps.
Quick setting buttons
SIM and USIM card feature
preferences. Tap to access the
SIM card manager.
Using quick setting buttons
Tap quick setting buttons to activate certain features. Swipe downwards on the notification
panel to view more buttons.
To change feature settings, tap the text under each button. To view more detailed settings,
tap and hold a button.
To rearrange buttons, tap
Button order
, tap and hold a button, and then drag it to
another location.
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34
Entering text
Keyboard layout
A keyboard appears automatically when you enter text to send messages, create notes, and
more.
Text entry is not supported in some languages. To enter text, you must change the
input language to one of the supported languages.
Break to the next line.
Delete a preceding character.
Enter symbols.
Enter uppercase. For all caps, tap
it twice.
Change the keyboard settings.
Enter a space.
Changing the input language
Tap
Languages and types
MANAGE INPUT LANGUAGES
, and then select the
languages to use. When you select two or more languages, you can switch between the input
languages by swiping to the left or right on the space key.
Changing the keyboard layout
Tap
Languages and types
, select a language, and then select a keyboard layout to use.
On
3x4 keyboard
, a key has three or four characters. To enter a character, tap the
corresponding key repeatedly until the desired character appears.
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35
Additional keyboard functions
Tap and hold to use various functions. Other icons may appear instead of the icon
depending on the last function that was used.
•
: Enter text by voice.
Change the voice input settings.
Start or pause entering text by
voice.
•
: Add an item from the clipboard.
•
: Enter emoticons.
•
: Change the keyboard for one-handed operation.
•
: Change the keyboard settings.
Copying and pasting
1
Tap and hold over text.
2
Drag or to select the desired text, or tap
Select all
to select all text.
3
Tap
Copy
or
Cut
.
The selected text is copied to the clipboard.
4
Tap and hold where the text is to be inserted and tap
Paste
.
To paste text that you have previously copied, tap
Clipboard
and select the text.
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36
Dictionary
Look up definitions for words while using certain features, such as when browsing webpages.
1
Tap and hold over a word that you want to look up.
If the word you want to look up is not selected, drag
or to select the desired text.
2
Tap
More
Dictionary
on the options list.
If a dictionary is not preinstalled on the device, tap
Move to Manage dictionaries
next to a dictionary to download it.
3
View the definition in the dictionary pop-up window.
To switch to the full screen view, tap
. Tap the definition on the screen to view more
definitions. In the detailed view, tap
to add the word to your favourite words list or tap
Search Web
to use the word as a search term.
Screen capture
Capture a screenshot while using the device.
Press and hold the Home key and the Power key simultaneously. You can view captured
images in
Gallery
.
It is not possible to capture a screenshot while using some apps and features.
Opening apps
On the Home screen or the Apps screen, select an app icon to open it.
To open an app from the list of recently used apps, tap
and select a recent app window.
Closing an app
Tap , and tap or drag a recent app window to the left or right to close it. To close all
running apps, tap
CLOSE ALL
.
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37
Secure Folder
Introduction
Secure Folder protects your private content and apps, such as photos and notes, from being
accessed by others. You can keep your private content and apps secure even when the device
is unlocked.
Secure Folder is a separate, secured storage area. The data in Secure Folder cannot be
transferred to other devices via unapproved sharing methods, such as USB or Wi-Fi
Direct. Attempting to customise the operating system or modifying software will
cause Secure Folder to be automatically locked and inaccessible. Before saving data in
Secure Folder, make sure to back up a copy of the data in another secure location.
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38
Creating Secure Folder
1
On the Apps screen, tap
Settings
Lock screen and security
Secure Folder
.
2
Tap
SIGN IN
and sign in to your Samsung account.
3
Select a lock method to use for Secure Folder and follow the on-screen instructions to
complete the setup.
If you forget your Secure Folder unlock code, you can reset it using your Samsung
account. Tap the reset button that appears when an incorrect unlock code is entered,
and enter your Samsung account password.
Setting auto lock for Secure Folder
Set the device to automatically lock Secure Folder when it is not being used.
1
On the Apps screen, tap
Secure Folder
.
2
Tap
Settings
Auto lock Secure Folder
.
3
Select a lock option.
To manually lock your Secure Folder, tap
Lock
.
Moving content
Move content, such as photos and contacts, to Secure Folder. The following actions are an
example of moving an image from the default storage to Secure Folder.
1
On the Apps screen, tap
Gallery
.
2
Select an image and tap
Move to Secure Folder
.
The selected items will be moved to the corresponding app in Secure Folder.
You can move content from Secure Folder to the corresponding app in the default
storage. Select an item and tap
Move out of Secure Folder
.
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39
Adding apps
Add an app to use in Secure Folder.
1
On the Apps screen, tap
Secure Folder
.
2
Tap
Add apps
.
3
Tick one or more apps installed on the device and tap
DONE
.
To install apps from
Play Store
, tap
DOWNLOAD FROM PLAY STORE
.
To install apps from
Galaxy Apps
, tap
DOWNLOAD FROM GALAXY APPS
.
Removing apps from Secure Folder
Tap
Edit apps
, tick apps, and then tap
Uninstall
.
Adding accounts
Add your Samsung and Google accounts, or other accounts, to sync with the apps in Secure
Folder.
1
On the Apps screen, tap
Secure Folder
.
2
Tap
Settings
Accounts
Add account
.
3
Select an account service.
4
Follow the on-screen instructions to complete the account setup.
Hiding Secure Folder
You can hide the Secure Folder shortcut from the Apps screen.
1
On the Apps screen, tap
Secure Folder
.
2
Tap
Settings
and tap the
Show Secure Folder
switch to deactivate it.
To show the Secure Folder shortcut again, open the Apps screen, tap
Settings
Lock screen
and security
Secure Folder
, and then tap the
Show Secure Folder
switch to activate it.
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40
Backing up and restoring Secure Folder
Back up content and apps in Secure Folder to Samsung Cloud using your Samsung account
and restore them later.
Backing up data
1
On the Apps screen, tap
Secure Folder
.
2
Tap
Settings
Backup and restore
.
3
Tap
Add account
and register and sign in to your Samsung account.
4
Tap
Back up Secure Folder data
.
5
Tick items you want to back up and tap
BACK UP NOW
.
Data will be backed up to Samsung Cloud.
Restoring data
1
On the Apps screen, tap
Secure Folder
.
2
Tap
Settings
Backup and restore
.
3
Tap
Restore backup
.
4
Select a device and the data types you want to restore and tap
RESTORE
.
Backed up data will be restored to your device.
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Uninstalling Secure Folder
You can uninstall Secure Folder, including the content and apps in it.
1
On the Apps screen, tap
Settings
Lock screen and security
Secure Folder
Uninstall
.
2
Tap
UNINSTALL
.
To back up content before uninstalling Secure Folder, tick
Move media files out of
Secure Folder
and tap
UNINSTALL
. To access data backed from Secure Folder, open
the
Samsung
folder, launch the
My Files
app, and then tap
Internal storage
Secure
Folder
.
Notes saved in
Samsung Notes
will not be backed up.
Multi window
Introduction
Multi window lets you run two apps at the same time in the split screen view. You can also run
multiple apps at the same time in the pop-up view.
Some apps may not support this feature.
Split screen view Pop-up view
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42
Split screen view
1
Tap to open the list of recently used apps.
2
Swipe upwards or downwards and tap on a recent app window.
The selected app will launch in the upper window.
3
In the lower window, swipe upwards or downwards to select another app to launch.
To launch apps not in the list of recently used apps, tap
MORE APPS
and select an app.
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43
Using additional options
Tap the bar between the app windows to access additional options.
Switch locations between
app windows.
Close the currently
selected app.
Adjusting the window size
Drag the bar between the app windows up or down to adjust the size of the windows.
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44
Sharing text or images between windows
Drag and drop text or copied images from one window to another. Tap and hold an item in
the selected window and drag it to a location in another window.
Some apps may not support this feature.
Minimising the split screen view
Press the Home key to minimise the split screen view. The icon will appear on the status
bar. The app in the lower window will close and the app in the upper window will remain
active in the minimised split screen view.
To close the minimised split screen view, open the notification panel and tap the
icon on
the Multi window notification.
Maximising a window
Tap an app window and drag the bar between the app windows to the top or bottom edge of
the screen.
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45
Pop-up view
This feature may not be available depending on the region or service provider.
1
Tap to open the list of recently used apps.
2
Swipe upwards or downwards, tap and hold an app window, and then drag it to
Drop
here for pop-up view
.
The app screen will appear in the pop-up view.
Minimise the window.
Close the app.
Maximise the window.
Moving pop-up windows
To move a pop-up window, tap the windows toolbar and drag it to a new location.
Basics
46
Samsung account
Introduction
Your Samsung account is an integrated account service that allows you to use a variety of
Samsung services provided by mobile devices, TVs, and the Samsung website. Once your
Samsung account has been registered, you can use apps provided by Samsung, without
signing in to your account.
Create your Samsung account with your email address.
To check the list of services that can be used with your Samsung account, visit
account.samsung.com. For more information on Samsung accounts, open the Apps screen
and tap
Settings
Cloud and accounts
Accounts
Samsung account
Help
.
Registering your Samsung account
Registering a new Samsung account
If you do not have a Samsung account, you should create one.
1
On the Apps screen, tap
Settings
Cloud and accounts
Accounts
Add account
.
2
Tap
Samsung account
CREATE ACCOUNT
.
3
Follow the on-screen instructions to complete creating your account.
Registering an existing Samsung account
If you already have a Samsung account, register it to the device.
1
On the Apps screen, tap
Settings
Cloud and accounts
Accounts
Add account
.
2
Tap
Samsung account
SIGN IN
.
3
Enter your email address and password, and then tap
SIGN IN
.
If you forget your account information, tap
Forgotten your ID or password?
You can find
your account information when you enter the required information and security code
displayed that is on the screen.
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47
Removing your Samsung account
When you remove your registered Samsung account from the device, your data, such as
contacts or events, will also be removed.
1
On the Apps screen, tap
Settings
Cloud and accounts
Accounts
.
2
Tap
Samsung account
Remove account
OK
.
3
Enter your Samsung account password and then tap
REMOVE ACCOUNT
.
Transferring data from your previous device
You can transfer contacts, images, and other data from a previous device to your device via
Smart Switch or Samsung Cloud.
•
This feature may not be supported on some devices or computers.
•
Limitations apply. Visit www.samsung.com/smartswitch for details. Samsung
takes copyright seriously. Only transfer content that you own or have the right to
transfer.
Transferring data via Smart Switch
You can transfer data from a previous device to your device via Samsung Smart Switch.
The following versions of Samsung Smart Switch are available.
•
Mobile version
: Transfer data between mobile devices. You can download the app from
Galaxy Apps
or
Play Store
.
•
Computer version
: Transfer data between your device and a computer. You can
download the app from www.samsung.com/smartswitch.
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48
Transferring data wirelessly via Wi-Fi Direct
Transfer data from your previous device to your device wirelessly via Wi-Fi Direct.
1
On both devices, download and install Smart Switch from
Galaxy Apps
or
Play Store
.
2
Place the devices near each other.
3
Launch
Smart Switch
on both devices.
4
On the previous device, tap
WIRELESS
SEND
CONNECT
.
5
On your device, tap
WIRELESS
RECEIVE
and select the previous device type.
6
Follow the on-screen instructions to transfer data from your previous device.
Transferring backup data from a computer
Transfer data between your device and a computer. You must download the Smart Switch
computer version app from www.samsung.com/smartswitch. Back up data from your
previous device to a computer and import the data to your device.
Basics
49
1
On the computer, visit www.samsung.com/smartswitch to download Smart Switch.
2
On the computer, launch Smart Switch.
If your previous device is not a Samsung device, back up data to a computer using a
program provided by the device’s manufacturer. Then, skip to the fifth step.
3
Connect your previous device to the computer using the USB cable.
4
On the computer, follow the on-screen instructions to back up data from the device.
Then, disconnect your previous device from the computer.
5
Connect your device to the computer using the USB cable.
6
On the computer, follow the on-screen instructions to transfer data to your device.
Transferring data via Samsung Cloud
Back up data from your previous device to Samsung Cloud and restore the data to your
device. You must register and sign in to your Samsung account to use Samsung Cloud. Refer
to Accounts for more information.
1
On the previous device, back up the data to your Samsung account.
2
On your device, launch the
Settings
app and tap
Cloud and accounts
Samsung
Cloud
Restore
.
3
Tap and select the previous device from the devices list.
4
Tick the data types you want to restore and tap
RESTORE NOW
.
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51
Updating with Smart Switch
Connect the device to a computer and update the device to the latest software.
1
On the computer, visit www.samsung.com/smartswitch to download and install Smart
Switch.
2
On the computer, launch Smart Switch.
3
Connect the device to the computer using a USB cable.
4
If a software update is available, follow the on-screen instructions to update the device.
•
Do not turn off the computer or disconnect the USB cable while the device is
updating.
•
While updating the device, do not connect other media devices to the computer.
Doing so may interfere with the update process. Before updating, disconnect all
other media devices from the computer.
Backing up and restoring data
Keep your personal information, app data, and settings safe on your device. You can back up
your sensitive information and access it later. You must sign in to your Google or Samsung
account to back up or restore data. Refer to Samsung account and Accounts for more
information.
Using a Samsung account
On the Apps screen, tap
Settings
Cloud and accounts
Backup and restore
Backup
settings
for the Samsung account, tap the switches next to the items you want to back up to
activate them, and then tap
BACK UP NOW
.
Data will be backed up to Samsung Cloud. Refer to Samsung Cloud for more information.
To set the device to automatically back up data, tap the
AUTO BACK UP
switch to activate it.
To restore backup data from Samsung Cloud using a Samsung account, tap
Restore
. Select a
device and the data types you want to restore and tap
RESTORE NOW
. The selected data will
be restored to your device.
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53
You can also use the following options:
•
Link Sharing
: Upload content to the Samsung storage server and share the link and
the access code with others, even if they are not saved in your contacts list. To use this
feature, your phone number must be verified.
•
View content on TV (Smart View)
: View your device’s displayed content on a larger
screen via a wireless connection.
When you have a communication or sharing history, the people you contacted will
appear on the sharing options panel. To directly share content with them via the
corresponding app, select a person’s icon. If the feature is not activated, open the
Apps screen, tap
Settings
Advanced features
, and then tap the
Direct share
switch to activate it.
4
Follow the on-screen instructions to share the image with others.
When the image is sent to the recipients’ devices, a notification will appear on their devices.
Tap the notification to view or download the image.
Emergency mode
You can switch the device to emergency mode to reduce battery consumption. Some apps
and functions will be restricted. In emergency mode, you can make an emergency call, send
your current location information to others, sound an emergency alarm, and more.
Press and hold the Power key, and then tap
Emergency mode
.
The usage time left shows the time remaining before the battery power runs
out. Usage time left may vary depending on your device settings and operating
conditions.
Deactivating emergency mode
To deactivate emergency mode, tap
Disable Emergency mode
. Alternatively, press and
hold the Power key, and then tap
Emergency mode
.
54
Applications
Installing or uninstalling apps
Galaxy Apps
Purchase and download apps. You can download apps that are specialised for Samsung
Galaxy devices.
Tap
Samsung
Galaxy Apps
on the Apps screen.
This app may not be available depending on the region or service provider.
Installing apps
Browse apps by category or tap the search field to search for a keyword.
Select an app to view information about it. To download free apps, tap
INSTALL
. To purchase
and download apps where charges apply, tap the price and follow the on-screen instructions.
To change the auto update settings, tap
Settings
Auto update apps
, and
then select an option.
Play Store
Purchase and download apps.
Tap
Play Store
on the Apps screen.
Installing apps
Browse apps by category or search for apps by keyword.
Select an app to view information about it. To download free apps, tap
INSTALL
. To purchase
and download apps where charges apply, tap the price and follow the on-screen instructions.
To change the auto update settings, tap
Settings
Auto-update apps
, and
then select an option.
Applications
55
Managing apps
Uninstalling apps and using app sleep mode
Tap and hold an app and select an option.
•
Disable
: Disable selected default apps that cannot be uninstalled from the device.
•
Sleep
: Put apps in sleep mode to save the battery by preventing them from running in
the background.
•
Uninstall
: Uninstall downloaded apps.
Enabling apps
On the Apps screen, tap
Settings
Apps
Disabled
, select an app, and then tap
ENABLE
.
Setting app permissions
For some apps to operate properly, they may need permission to access or use information
on your device. When you open an app, a pop-up window may appear and request access to
certain features or information. Tap
ALLOW
on the pop-up window to grant permissions to
the app.
To view your app permission settings, open the Apps screen and tap
Settings
Apps
.
Select an app and tap
Permissions
. You can view the apps permissions list and change its
permissions.
To view or change app permission settings by permission category, open the Apps screen,
tap
Settings
Apps
App permissions
. Select an item and tap the switches next to
apps to grant permissions.
If you do not grant permissions to apps, the basic features of the apps may not
function properly.
Applications
56
Phone
Introduction
Make or answer voice and video calls.
Making calls
1
Tap
Phone
on the Apps screen.
2
Enter a phone number.
If the keypad does not appear on the screen, tap
to open the keypad.
3
Single SIM models: Tap to make a voice call, or tap to make a video call.
Add the number to the contacts
list.
Preview the phone number.
Hide the keypad.
Delete a preceding character.
Access additional options.
Applications
57
Dual SIM models: Tap or to make a voice call, or tap to make a video call.
Add the number to the contacts
list.
Preview the phone number.
Hide the keypad.
Delete a preceding character.
Access additional options.
Using speed dial
Set speed dial numbers to quickly make calls.
To set a number to speed dial, tap
Speed dial
, select a speed dial number, and then add a
phone number.
To make a call, tap and hold a speed dial number on the keypad. For speed dial numbers 10
and up, tap the first digit(s) of the number, and then tap and hold the last digit.
For example, if you set the number 123 as a speed dial number, tap 1, tap 2, and then tap and
hold 3.
Making calls from the locked screen
On the locked screen, drag outside the large circle.
Making calls from call logs or contacts list
Tap
RECENTS
or
CONTACTS
, and then swipe to the right on a contact or a phone number to
make a call.
Applications
74
Customising shooting modes
On the preview screen, swipe to the right to open the shooting modes list and select a mode.
To view the description of each mode, tap
Info
.
To rearrange modes, tap
Edit
, tap and hold a mode icon, and then drag it to a new
location.
To add mode shortcuts to the Home screen, tap
Add shortcut on home screen
.
Auto mode
Auto mode allows the camera to evaluate the surroundings and determine the ideal mode
for the photo.
On the shooting modes list, tap
Auto
.
Pro mode
Take photos while manually adjusting various shooting options, such as exposure value and
ISO value.
On the shooting modes list, tap
Pro
. Select options and customise the settings, and then tap
to take a photo.
•
: Select an appropriate white balance, so images have a true-to-life colour range. You
can set the colour temperature.
•
: Select an ISO value. This controls camera light sensitivity. Low values are for
stationary or brightly lit objects. Higher values are for fast-moving or poorly lit objects.
However, higher ISO settings can result in noise in photos.
•
: Change the exposure value. This determines how much light the cameras sensor
receives. For low-light situations, use a higher exposure.
Applications
75
Panorama
Take a series of photos horizontally or vertically and then stitch them together to create a
wide scene.
To get the best shots using panorama mode, follow these tips:
•
Move the camera slowly in one direction.
•
Keep the image within the frame on the cameras viewfinder. If the preview
image is out of the guide frame or you do not move the device, the device will
automatically stop taking photos.
•
Avoid taking photos of indistinct backgrounds, such as an empty sky or a plain
wall.
1
On the shooting modes list, tap
Panorama
.
2
Tap and move the device slowly in one direction.
3
Tap to stop taking photos.
4
On the preview screen, tap the preview thumbnail.
Continuous shot
Take a series of photos of moving subjects.
On the shooting modes list, tap
Continuous shot
.
Tap and hold
to take several photos continuously.
Applications
76
HDR (Rich tone)
Take photos with rich colours and reproduce details even in bright and dark areas.
On the shooting modes list, tap
HDR (Rich tone)
.
Without effect With effect
Night
Take a photo in low-light conditions, without using the flash.
On the shooting modes list, tap
Night
.
Sports
Take a photo of fast-moving subjects.
On the shooting modes list, tap
Sports
.
Sound & shot
Take a photo with sound. The device identifies the photos with in
Gallery
.
On the shooting modes list, tap
Sound & shot
.
Applications
77
Selfie
Take self-portraits with the front camera. You can preview various beauty effects on the
screen.
1
On the preview screen, swipe upwards or downwards, or tap to switch to the front
camera for self-portraits.
2
On the shooting modes list, tap
Selfie
.
3
Face the front camera lens.
4
When the device detects your face, show your palm to the front camera. After
recognising your palm, a countdown timer will appear. When the time is up, the device
will take a photo.
To use various shooting options for the front camera, tap
Ways to take
pictures
, and then tap the switches to activate them.
Using the selfie flash
When taking self-portraits with the front camera in low-light situations, the touchscreen can
serve as a flash.
On the preview screen, tap
repeatedly until you reach .
When you take a photo, the touchscreen will flash.
Applying beauty effects
You can modify facial features, such as your skin tone or face shape, before taking self-
portraits.
This feature is available only in
Selfie
mode.
1
On the preview screen, tap .
2
Select the options below to apply beauty effects to your face on the preview screen and
take a photo of yourself.
•
Skin Tone
: Make your skin appear brighter and clearer.
•
Slim Face
: Adjust the face shape and make your face appear slimmer.
•
Large Eyes
: Make your eyes appear bigger.
Applications
78
Wide selfie
Take a wide self-portrait and include as many people in the photo as possible to avoid leaving
people out.
1
On the preview screen, swipe upwards or downwards, or tap to switch to the front
camera for self-portraits.
2
On the shooting modes list, tap
Wide selfie
.
3
Face the front camera lens.
4
When the device detects your face, show your palm to the front camera. After
recognising your palm, a countdown timer will appear. When the time is up, the device
will take a photo.
To use various shooting options for the front camera, tap
Ways to take
pictures
, and then tap the switches to activate them.
5
Slowly swivel the device left and then right or vice versa to take a wide self-portrait.
The device will take additional photos when the white frame moves to each end of the
viewfinder window.
•
Make sure to keep the white frame inside the viewfinder window.
•
The subjects should remain still while taking wide self-portraits.
•
The top and bottom parts of the image displayed on the preview screen may be
cut out of the photo depending on the shooting conditions.
Applications
79
Camera settings
Quick settings
On the preview screen, use the following quick settings.
The available options may vary depending on the shooting mode and which camera
is being used.
•
: Select a metering method. This determines how light values are calculated.
Centre-weighted
uses the light in the centre portion of the shot to calculate the
exposure of the shot.
Spot
uses the light in a concentrated centre area of the shot to
calculate the exposure of the shot.
Matrix
averages the entire scene.
•
: Activate or deactivate the flash.
Do not use the flash close to your eyes. Using a flash close to the eyes may cause
temporary loss of vision or damage to the eyes.
•
: Set the device to record sound before or after taking a photo.
Camera settings
On the preview screen, tap .
The available options may vary depending on the shooting mode and which camera
is being used.
REAR CAMERA
•
Picture size
: Select a resolution for photos. Using a higher resolution will result in higher
quality photos, but they will take up more memory.
•
Video size
: Select a resolution for videos. Using a higher resolution will result in higher
quality videos, but they will take up more memory.
Applications
80
FRONT CAMERA
•
Picture size
: Select a resolution for photos. Using a higher resolution will result in higher
quality photos, but they will take up more memory.
•
Video size
: Select a resolution for videos. Using a higher resolution will result in higher
quality videos, but they will take up more memory.
•
Save pictures as previewed
: Invert the image to create a mirror-image of the original
scene, when taking photos with the front camera.
•
Ways to take pictures
: Select shooting options to use.
COMMON
•
Timer
: Select the length of the delay before the camera automatically takes a photo.
•
Grid lines
: Display viewfinder guides to help composition when selecting subjects.
•
Location tags
: Attach a GPS location tag to the photo.
•
GPS signal strength may decrease in locations where the signal is obstructed, such
as between buildings or in low-lying areas, or in poor weather conditions.
•
Your location may appear on your photos when you upload them to the Internet.
To avoid this, deactivate the location tag setting.
•
Review pictures
: Set the device to show photos after capturing them.
•
Quick launch
: Set the device to launch the camera by pressing the Home key twice
quickly.
•
Storage location
: Select the memory location for storage.
•
Floating Camera button
: Add the customisable shutter button on the preview screen.
•
Volume key function
: Set the device to use the Volume key to control the shutter.
•
Reset settings
: Reset the camera settings.
•
Contact us
: Ask questions or view frequently asked questions. Refer to Samsung
Members for more information.
Applications
82
Viewing images and videos
Viewing images
1
On the Apps screen, tap
Gallery
PICTURES
.
2
Select an image.
Access additional options.
Share the image with others.
View image details.
Delete the image.
Modify the image.
Automatically adjust the image.
Add the image to favourites.
To hide or show the menus, tap the screen.
You can create a GIF animation or collage from multiple images. Tap
Animate
or
Collage
, and then select images. You can select up to six images for your collage.
Applications
83
Viewing videos
1
On the Apps screen, tap
Gallery
PICTURES
.
2
Select a video to play. Video files show the icon on the preview thumbnail.
Lock the playback
screen.
Switch to the
pop-up video player.
Rewind or
fast-forward by
dragging the bar.
Skip to the previous
video. Tap and hold
to rewind.
Skip to the next
video. Tap and hold
to fast-forward.
Access additional
options.
Change screen ratio.
Pause and resume
playback.
Create a GIF
animation.
Drag your finger up or down on the left side of the playback screen to adjust the brightness,
or drag your finger up or down on the right side of the playback screen to adjust the volume.
Viewing albums
You can sort the images and videos saved in your device by folder or album. The animations
or collages you have created will also be sorted in your folders on the albums list.
On the Apps screen, tap
Gallery
ALBUMS
and select an album.
Viewing stories
When you capture or save images and videos, the device will read their date and location
tags, sort the images and videos, and then create stories. To create stories automatically, you
must capture or save multiple images and videos.
Applications
84
Creating stories
Create stories with various themes.
1
On the Apps screen, tap
Gallery
STORIES
.
2
Tap
Create story
.
3
Tick images or videos to include in the story and tap
DONE
.
4
Enter a title for the story and tap
CREATE
.
To add images or videos to a story, select a story and tap
ADD
.
To remove images or videos from a story, select a story, tap
Edit
, tick images or videos to
remove, and then tap
Remove from story
.
Sharing stories
You can share stories with your contacts.
1
On the Apps screen, tap
Gallery
STORIES
.
2
Select a story to share.
3
Tap
INVITE
, tick contacts, and then tap
DONE
.
When your contacts accept the share request, the story will be shared and more images
and videos can be added to the story by your contacts.
•
To use this feature, your phone number must be verified.
•
You may incur additional charges when sharing files via the mobile network.
•
If the recipients have not verified their phone numbers or if their devices do not
support the feature, a link to the files will be sent to them via text message. Link
recipients may not be able to use some features. The link will expire after a certain
period.
Deleting stories
1
On the Apps screen, tap
Gallery
STORIES
.
2
Tap and hold a story to delete, and tap
DELETE
.
Applications
85
Syncing images and videos with Samsung Cloud
You can sync images and videos saved in
Gallery
with Samsung Cloud and access them from
other devices. You must register and sign in to your Samsung account to use Samsung Cloud.
Refer to Samsung account for more information.
On the Apps screen, tap
Gallery
Settings
and tap the
Samsung Cloud
switch to
activate it. Images and videos captured on the device will be automatically saved to Samsung
Cloud.
Deleting images or videos
Deleting an image or a video
Select an image or a video and tap
Delete
at the bottom of the screen.
Deleting multiple images and videos
1
On the Gallery screen, tap and hold an image or a video to delete.
2
Tick the images or videos to delete.
3
Tap
DELETE
.
Sharing images or videos
Select an image or a video, tap
Share
at the bottom of the screen, and then select a sharing
method.
Applications
86
Samsung Pay
Introduction
Register frequently used cards to Samsung Pay, a mobile payment service, to make payments
quickly and securely. Samsung Pay supports magnetic secure transmission (MST) as well as
near field communication (NFC) to allow payment through standard credit card readers.
You can view more information, such as cards that support this feature at
www.samsung.com/samsungpay. Alternatively, open the Apps screen and tap
Samsung Pay
More
Help
.
•
This apps availability and supported features may vary depending on the region or
service provider.
•
The procedures for the initial setup and card registration may vary depending on
the region or service provider.
Applications
88
Making payments
1
Tap and hold a card image at the bottom of the screen and drag it upwards.
Alternatively, tap
Samsung Pay
on the Apps screen.
2
On the cards list, swipe to the left or right and select a card to use.
3
Place your finger on the Home key to scan your fingerprint.
Alternatively, enter the payment PIN you set when setting up the Samsung Pay.
Settings
129
Using Samsung Pass with apps
When using apps that support Samsung Pass, you can easily sign in with Samsung Pass.
To see the list of apps that support Samsung Pass, open the Settings screen, tap
Lock screen
and security
Samsung Pass
Supported apps
. If there are no apps that support
Samsung Pass,
Supported apps
will not appear.
•
Available apps may vary depending on the region or service provider.
•
Samsung is not responsible for any loss or inconvenience caused by signing in to
apps via Samsung Pass.
Deleting your Samsung Pass data
You can delete your biometric data, web sign-in information, and app data registered to
Samsung Pass with
Delete data
. Your agreement to the terms and conditions and your
Samsung account will remain active.
1
On the Settings screen, tap
Lock screen and security
Samsung Pass
.
2
Unlock the screen using the preset screen lock method.
3
Tap
Delete data
.
4
Enter your Samsung account password.
Your Samsung Pass data will be deleted.
Settings
132
Backup and restore
Change the settings for managing settings and data.
On the Settings screen, tap
Cloud and accounts
Backup and restore
.
SAMSUNG ACCOUNT
•
Backup settings
: Back up your personal information and app data to Samsung Cloud.
You can also set the device to automatically back up data.
•
Restore
: Restore previously backed up personal information and app data from Samsung
Cloud.
GOOGLE ACCOUNT
•
Back up my data
: Set the device to back up settings and app data to the Google server.
•
Backup account
: Set up or edit your Google backup account.
•
Automatic restore
: Set the device to automatically restore settings and app data from
the Google server when apps are reinstalled.
Google
Configure settings for some features provided by Google.
On the Settings screen, tap
Google
.
Accessibility
Configure various settings to improve accessibility to the device.
On the Settings screen, tap
Accessibility
.
•
Vision
: Customise the settings to improve accessibility for visually impaired users.
•
Hearing
: Customise the settings to improve accessibility for users with hearing
impairment.
•
Dexterity and interaction
: Customise the settings to improve accessibility for users who
have reduced dexterity.
•
Text-to-speech
: Change the settings for text-to-speech features used when Voice
Assistant is activated, such as languages, speed, and more.
Settings
133
•
Direction lock
: Change the directional combination settings for unlocking the screen.
•
Direct access
: Set the device to open selected accessibility menus when you press the
Home key three times quickly.
•
Notification reminder
: Set the device to alert you to notifications that you have not
checked at the interval.
•
Answering and ending calls
: Change the method of answering or ending calls.
•
Single tap mode
: Set the device to control incoming calls or notifications by tapping the
button instead of dragging it.
•
SERVICES
: View accessibility services installed on the device.
General management
Customise your devices system settings or reset the device.
On the Settings screen, tap
General management
.
•
Language and input
: Select device languages and change settings, such as keyboards
and voice input types. Some options may not be available depending on the selected
language.
•
Date and time
: Access and alter the following settings to control how the device displays
the time and date.
If the battery remains fully discharged or removed from the device, the time and date
is reset.
•
Contact us
: Ask questions or view frequently asked questions. Refer to Samsung
Members for more information.
•
Report diagnostic information
: Set the device to automatically send the device’s
diagnostic and usage information to Samsung.
•
Marketing information
: Set whether to receive Samsung marketing information, such as
special offers, membership benefits, and newsletters.
•
Reset
: Reset your devices settings or perform a factory data reset.
135
Appendix
Troubleshooting
Before contacting a Samsung Service Centre, please attempt the following solutions. Some
situations may not apply to your device.
When you turn on your device or while you are using the device, it
prompts you to enter one of the following codes:
•
Password: When the device lock feature is enabled, you must enter the password you set
for the device.
•
PIN: When using the device for the first time or when the PIN requirement is enabled, you
must enter the PIN supplied with the SIM or USIM card. You can disable this feature by
using the Lock SIM card menu.
•
PUK: Your SIM or USIM card is blocked, usually as a result of entering your PIN incorrectly
several times. You must enter the PUK supplied by your service provider.
•
PIN2: When you access a menu requiring the PIN2, you must enter the PIN2 supplied with
the SIM or USIM card. For more information, contact your service provider.
Your device displays network or service error messages
•
When you are in areas with weak signals or poor reception, you may lose reception. Move
to another area and try again. While moving, error messages may appear repeatedly.
•
You cannot access some options without a subscription. For more information, contact
your service provider.
Your device does not turn on
When the battery is completely discharged, your device will not turn on. Fully charge the
battery before turning on the device.
Appendix
136
The touchscreen responds slowly or improperly
•
If you attach a screen protector or optional accessories to the touchscreen, the
touchscreen may not function properly.
•
If you are wearing gloves, if your hands are not clean while touching the touchscreen,
or if you tap the screen with sharp objects or your fingertips, the touchscreen may
malfunction.
•
The touchscreen may malfunction in humid conditions or when exposed to water.
•
Restart your device to clear any temporary software bugs.
•
Ensure that your device software is updated to the latest version.
•
If the touchscreen is scratched or damaged, visit a Samsung Service Centre.
Your device freezes or encounters a fatal error
Try the following solutions. If the problem is still not resolved, contact a Samsung Service
Centre.
Restarting the device
If your device freezes or hangs, you may need to close apps or turn off the device and turn it
on again.
Forcing restart
If your device is frozen and unresponsive, press and hold the Power key and the Volume
Down key simultaneously for more than 7 seconds to restart it.
Resetting the device
If the methods above do not solve your problem, perform a factory data reset.
On the Apps screen, tap
Settings
General management
Reset
Factory data reset
RESET
DELETE ALL
. Before performing the factory data reset, remember to make
backup copies of all important data stored in the device.
If you registered a Google account to the device, you must sign in to the same Google
account after resetting the device.
136


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