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Rat und Hilfe bei Problemen
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Beantwortung von Fragen
Probieren Sie bei Problemen mit dem Computer die folgenden
Lösungsvorschläge aus.
Windows
Wie kann ich eine App deinstallieren?
1
Wählen Sie die Start-Taste ( )
Einstellungen
Apps
Installierte Apps aus.
2
Aktivieren Sie in der Liste neben einer zu löschenden
App das Kontrollkästchen und wählen Sie dann
Deinstallieren aus.
Windows-
Wiederherstellungsfunktion
Wenn die App Samsung Recovery nicht vom Computer
unterstützt wird, installieren Sie Windows mithilfe der
Wiederherstellungsfunktion von Windows neu.
Durch die Neuinstallation von Windows werden alle auf
dem Computer gespeicherten Daten gelöscht. Sichern
Sie Anwendungsdaten und persönliche Daten auf
einem externen Speichergerät, bevor Sie Windows neu
installieren.
1
Wählen Sie die Start-Taste ( )
Einstellungen
System
Wiederherstellung aus.
2
Wählen Sie PC zurücksetzen aus.
3
Wählen Sie Eigene Dateien beibehalten oder Alles
entfernen.
Wählen Sie nach der Wiederherstellung des Systems die
Start-Taste ( )
Alle Apps
Samsung Update aus,
um die erforderlichen Samsung-Apps zu installieren.
70


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