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Troubleshooting
Samsung Recovery
When a problem occurs with the computer, it is easy to restore
the computer back to the factory default settings by using the
Samsung Recovery
app (Recovery/Backup). It is also possible
to restore the computer to a previously backed up point. Back
up important data regularly before a problem occurs with the
computer.
The
Samsung Recovery
app may not be provided in
models with less than 64 GB of storage. If you cannot
access the Samsung Recovery app, refer to Windows
recovery function.
Some functions may differ or may be unavailable
depending on the version. Refer to the app’s help
information.
The
Samsung Recovery
app (Recovery/Backup) is
not available when using CD/DVD drives.
Recovering the computer erases the data or apps
saved after a backup point. Therefore, back up
important data regularly before a problem occurs
with the computer.
When you launch the app for the first time, read and
accept the Terms and Conditions when they display
on the screen.
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