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www.samsung.com
User Manual
2
Getting started
4 Device layout and functions
11 Turning the computer on and off
13 Unlocking the screen
13 Windows
Basics
15 Keyboard
17 Touchpad
20 Wireless LAN
22 Bluetooth
24 Fingerprint recognition
27 Memory card slot
29 Thunderbolt 4
30 External display
Apps and features
32 Using apps
33 Samsung Account
34 Samsung Settings
35 Samsung Notes
36 Samsung Update
37 Samsung Flow
37 Samsung Studio Plus
38 Samsung Gallery
39 Samsung Care+
40 Samsung Device Care
41 Samsung Pass
42 Bixby
43 Galaxy Book Smart Switch
44 Galaxy Book Experience
45 Online Support(S Service)
46 Studio mode
47 Screen Recorder
48 Quick Search
49 SmartThings
50 Quick Share
50 Second Screen
51 Private Share
Settings & Upgrade
52 Display brightness
54 Volume
55 BIOS (Setup utility)
62 Battery
Table of contents
3
Table of contents
Troubleshooting
66 Samsung Recovery
71 Windows recovery function
71 Q&A
Usage notices
74 Precautions for using the device
78 Ergonomic tips
82 Safety precautions
Appendix
92 Product specifications
93 Important safety information
96 Replacement parts and accessories
99 Regulatory compliance statements
107 WEEE symbol information
109 Samsung package Take-Back
program (USA only)
4
Getting started
Device layout and functions
Leaving the screen idle for extended periods may result
in afterimages (screen burn-in) or ghosting. Turn off
the screen, or turn on the screen saver or power saving
mode when you are not using the computer.
Features or options may differ depending on the
model.
The items marked as optional may not be provided
or may be provided in different locations.
Since some space on the storage device is reserved
for system recovery and operations, the available
space on the storage device may be less than the
actual capacity.
Front view
For 14 inch models
8
1
4
5
3
2
6
7
Getting started
5
Number/Name Description
6
Power button/
Fingerprint
recognition
sensor
Turns the computer on and off.
The fingerprint recognition
sensor recognizes fingerprints.
Scans a fingerprint to sign in to
Windows, apps, and services.
7
Keyboard
Enter text or control computer
functions.
8
Touchpad
Moves the cursor and selects
options.
Functions as a mouse.
Number/Name Description
1
Microphone
You can use the built-in
microphone.
2
Ambient light
sensor
Recognizes the brightness of
the environment where you use
the computer.
When the surroundings become
dark, the keyboard backlight
turns on.
When the surroundings become
bright, the keyboard backlight
turns off.
Do not cover the ambient
light sensor.
3
Camera
Using this camera, you can take
still pictures and record video.
4
Camera indicator
light
This indicates the camera
operating status.
5
Display
The screen’s images are
displayed here.
Getting started
6
Number/Name Description
1
Microphone
You can use the built-in
microphone.
2
Ambient light
sensor
Recognizes the brightness of
the environment where you use
the computer.
When the surroundings become
dark, the keyboard backlight
turns on.
When the surroundings become
bright, the keyboard backlight
turns off.
Do not cover the ambient
light sensor.
3
Camera
Using this camera, you can take
still pictures and record video.
4
Camera indicator
light
This indicates the camera
operating status.
5
Display
The screen’s images are
displayed here.
For 16 inch models
4
5
3
2
1
9
6
7
8
Getting started
7
Right view
1 2 3
Number/Name Description
1
Memory card slot
Insert a memory card into the
slot.
2
USB 3.2 port
Connect various accessories,
such as a mouse, camera, or
keyboard.
3
Earpiece/
Headset jack
Connect an earpiece or a
headset to the computer to
listen to audio.
Number/Name Description
6
Power button/
Fingerprint
recognition
sensor
Turns the computer on and off.
The fingerprint recognition
sensor recognizes fingerprints.
Scans a fingerprint to sign in to
Windows, apps, and services.
7
Numeric keypad
Enter numbers.
8
Keyboard
Enter text or control computer
functions.
9
Touchpad
Moves the cursor and selects
options.
Functions as a mouse.
Getting started
8
Number/Name Description
1
HDMI port
Used to connect an HDMI cable to
an external device.
2
Thunderbolt
4 port
Connect the supplied adapter to
charge the computer.
Connect and charge a USB Type-C
device and Thunderbolt device,
or connect to an external display
device.
Some features may not be
supported depending on your
device’s specifications.
3
Operating
status LED
Shows the operating status of the
computer.
Red: Charging
Green: Fully charged
Blue: Turned on
Left view
1 32
Getting started
9
The charging feature of the Thunderbolt
4 port
Charging the computer
Connect an external power supply (sold separately) to the
Thunderbolt 4 port to use it as the auxiliary power or charge
the computer.
Use an external power supply (sold separately) with a rating
level higher than 10 W (5 V, 2 A) that supports USB Type-C or
USB BC 1.2.
Charging a USB Type-C device or Thunderbolt device
Connect and charge your USB Type-C or Thunderbolt device
by connecting it to the computer.
It may take longer to charge the battery when
charging a connected device.
The battery power level may be reduced when
charging a connected device while the computer is
powered by the battery.
The charging status of the connected device is not
displayed on the computer.
This charging feature may not be available on some
devices.
To charge another device when the computer is in
hibernation mode or is turned off, connect to the
Thunderbolt 4 port.
Getting started
10
Bottom view
For 14 inch models
1
3 3
2
For 16 inch models
1
3 3
2
Number/Name Description
1
Fan vents
Sucks in outside air and discharges
heat generated inside the computer
through these holes.
If the vents are blocked the computer
may overheat. Avoid blocking the
vents as this may be dangerous.
2
Internal
battery
Provides power to the computer
when not connected to an adapter.
To remove or replace the internal
battery, take it to a Samsung Service
Center. You will be charged for this
service.
3
Speaker
Sound is emitted from the speakers.
If the case at the bottom of the device is replaced,
the laser-carved model name, serial number, and
various logos will not be displayed anymore. For
more information, contact a Samsung Service
Center.
Remove all of the protective papers from the rubber
feet at the bottom of the computer before use.
Getting started
11
3 The computer turns on automatically when the display
panel is opened.
If the computer does not turn on automatically, press the
Power button.
Set the computer to not turn on automatically when
the display panel is opened.
1. SelecttheStartbutton( )
All apps
Samsung
Settings
.
2. Select
Advanced features
and select the
Auto
booting
switch to deactivate it.
Turning the computer on and off
Fully charge the battery using the supplied adapter
before using the computer
for the first time
.
Turning the computer on
1 Before turning on the computer, check that the battery is
charged and charge it if necessary.
2 Open the display panel.
Getting started
12
Turning the computer off
1 Select the Start button ( ).
2 Select
Shut down
.
Save all data before turning off the computer.
About Windows Activation
When you turn the computer on for the first time, the Windows
Activation screen appears.
Follow the activation procedures according to the instructions
on the screen to use the computer.
The computers date and time may be incorrect when you
turn it on for the first time. They may also be incorrect if the
battery has been fully discharged or removed. To set the date
and time, go to the desktop taskbar and right-click the date
and clock area. Then, select
Adjust date and time
and set the
current date and time.
Getting started
13
Windows
Microsoft Windows is an operating system that is used to
control a computer.
Images and available features may differ depending
on the model and operating system.
This manual is designed for Windows 11 and content
may differ depending on the OS version.
The image displayed on the desktop screen may
differ between models and OS versions.
Unlocking the screen
To unlock the lock screen, do one of the following:
Mouse
: Click the lock screen.
Keyboard
: Press any key.
Touchpad
: Tap the touchpad.
If the account has a password, enter the password to log in
after unlocking the screen.
Getting started
14
Configuring the Windows Settings
You can configure the basic system settings, such as installing
or uninstalling apps and managing accounts, from the
Windows Settings.
Select the Start button ( )
Settings
.
Then, select an option you want to change after the
Settings
window screen appears.
You can also configure the settings from the Control
Panel like previous OS versions. Select the Start button
()
All apps
Windows Tools
Control Panel
.
15
Press and hold the
Fn
key and press the
F12
key. When the
Fn Lock feature turns on, press a hot key.
When the Fn Lock feature is on, hot keys are activated
without pressing the
Fn
key.
Using hot keys
To use keyboard hot keys, do one of the following:
Press and hold the
Fn
key and press a hot key.
Basics
Keyboard
Enter text or access computer functions with the keyboard.
Images and available features may differ depending on the model and operating system.
The keyboard layout may differ depending on the country. The hot keys will be mainly explained in this manual.
Basics
16
Key/Icon Description
F9
Keyboard backlight brightness
: Turn the
keyboard backlight on or off and adjust its
brightness.
F10
Block camera and mic
: Limit the use of
the camera and the microphone to prevent
recording.
F11
Performance mode
: Change the system’s
performance mode.
F12
Fn Lock
: Lock the
Fn
key so that hot keys
can be used without pressing the
Fn
key.
If the hot keys do not work properly, install the
Samsung Settings
app.
Hot key functions
Key/Icon Description
F1
Samsung Settings
: Launch the
Samsung
Settings
app.
F2
Screen brightness control
: Adjust the
brightness of the display.
F3
F4
Display/External monitor
: Switch between
the display and an external display
device when an external display device is
connected to the computer.
F5
Touchpad
: Turn the touchpad function on or
off.
F6
Mute
: Mute or unmute the audio.
F7
Volume control
: Adjust the volume level.
F8
Basics
17
Touchpad
Use the touchpad to move the cursor or select an item. The left
and right buttons of the touchpad act the same as the left and
right buttons of a mouse.
Use the touchpad only with fingers. The touchpad
will not recognize actions of other objects.
Images and the touchpad layout may differ
depending on the model.
Basic touchpad functions
Moving
To move the cursor, move a finger on the touchpad.
Clicking
Tap the touchpad or press the left touchpad button.
or
Tap
Click
Double-clicking
Double-tap the touchpad or press the left touchpad button
twice.
or
Tap-tap
Click-click
Basics
18
Gesture functions
Swiping
To scroll up, down, left or right to a desired location, swipe with
two fingers on the touchpad.
or
Pinching
To zoom in, spread two fingers apart while viewing a website,
map, or image. Pinch to zoom out.
Right-clicking
This function enables right-clicking.
To right-click an item, press the right touchpad button.
Click
Dragging
To move an icon or an app to a desired location, press and hold
it and then drag it to the target position with the left touchpad
button pressed.
Press and hold
the left touchpad
button
Move
Basics
19
Touchpad lock
Press and hold the
Fn
key and press the
F5
key to lock the
touchpad.
Configuring touchpad gestures
Configure touchpad gestures to use the touchpad more
efficiently.
Select the Start button ( )
Settings
Bluetooth & devices
Touchpad
and select the desired options.
Some options in the touchpad settings may not be
available depending on the model.
Basics
20
Wireless LAN
Connect the computer to a wireless network to use the
internet.
The descriptions below are for computer models with
a Wireless LAN card or device. A Wireless LAN device is
optional. The pictures in this manual may differ from
the actual product depending on the wireless LAN
device model.
About Access Point (AP)
An Access Point (AP) is a network device that bridges wired
and wireless LANs and corresponds to a wireless hub in a wired
network. Multiple devices can be connected to an AP.
Connecting to a Wi-Fi network
1 Select the status icons on the taskbar and select on the
Wi-Fi
option.
1
2
Basics
21
Deactivating the Wi-Fi feature
When you are not using the Wi-Fi feature, turn it off to save
battery power.
Select the status icons on the taskbar and select .
The Wi-Fi feature is deactivated.
1
2
Airplane mode
This disables all wireless functions on your computer. You can
use only non-network services.
To activate
Airplane mode
, select the status icons on the
taskbar and select .
2 Select a network from the list of detected wireless
networks and select
Connect automatically
Connect
.
3 Enter a password, if necessary, and select
Next
.
Once the computer has been connected to a wireless
network, it will attempt to connect to it automatically
when it is available. If you require a network password,
contact the system administrator.
Basics
23
Unpairing Bluetooth devices
1 Select the Start button ( )
Settings
Bluetooth &
devices
.
Your computer will display the paired devices.
2 On the device you want to unpair from your computer,
select
Remove device
Yes
.
The connection to the Bluetooth device will be
disconnected.
3 Select
Bluetooth
to select a device you want to add and
finish pairing.
Basics
25
Removing a fingerprint
1 Select the Start button ( )
Settings
Accounts
Sign-in options
.
2 Select
Fingerprint recognition (Windows Hello)
Remove
.
The fingerprint will be removed.
Unlocking the screen with a fingerprint
You can unlock the screen by resting your fingerprint on the
fingerprint recognition sensor.
Place a registered finger on the fingerprint recognition sensor.
The screen will be unlocked if the fingerprint is scanned
correctly.
5 Repeatedly lift and rest your finger on the fingerprint
recognition sensor until setup is complete.
The fingerprint recognition sensors location may vary
depending on the model.
6 Fingerprint registration is complete.
If you want to add another fingerprint, select
Add a finger
.
Basics
26
For better fingerprint recognition
Prevent the fingerprint recognition sensor from being
scratched or damaged by metal objects, such as coins,
keys, and necklaces.
Ensure that the fingerprint recognition sensor and your
fingers are clean and dry.
The fingerprint recognition sensor may not recognize
fingerprints that are affected by wrinkles or scars.
The fingerprint recognition sensor may not recognize
fingerprints from small or thin fingers.
If you bend your finger or use your fingertips, the
fingerprint recognition sensor may not recognize your
fingerprints. Make sure to cover the entire fingerprint
recognition sensor with your finger.
To improve recognition performance, register the
fingerprints of the hand you use most often to perform
tasks.
In dry environments, static electricity can build up in the
computer. Avoid using this feature in dry environments
or before using the feature, discharge static electricity by
touching a metal object.
Basics
28
3 Select
Start
.
To use a memory card to exchange data with a digital
device, such as a digital camera, formatting the data
with the digital device is recommended.
When trying to use a formatted memory card in
another digital device, format the memory card
again in the device.
Data protected by copyright laws cannot be
reviewed or modified.
Inserting and removing a memory card repeatedly
may damage the memory card.
Secure Digital Input Output (SDIO) is not supported.
If the write-protect tab is in the locked position, you
cannot format, write, or delete data on the card.
Removing a memory card
When you push the card, it clicks and disengages from the
memory card slot. Grasp the end of the card and pull it out of
the slot.
Formatting a memory card
Format the memory card to remove all data or before using it
for the first time.
Formatting a memory card deletes all data saved on
the card. If necessary, back up important data before
formatting the card.
1 On the taskbar, select File Explorer ( ).
2 Right-click the memory card drive, and then select
Format
.
Basics
29
4 On the main computers Desktop, select the icon for the
connected computer to access the folder being shared.
If the computer does not properly scan your
Thunderbolt device after connecting it
After removing a Thunderbolt device, you can
connect a new Thunderbolt device after a few
seconds. Your computer may fail to recognize a device
connected immediately after removing the previous
device.
Thunderbolt
4
You can use Thunderbolt devices or share files and printers
by connecting two computers that support Thunderbolt.
Using Thunderbolt
devices
Connect the Thunderbolt device to the Thunderbolt 4 port.
Connecting two computers that support
Thunderbolt
1 Use a Thunderbolt cable (sold separately) to connect the
computers through their Thunderbolt 4 ports.
2 Select the Start button ( )
Settings
Network &
internet
Advanced network settings
Advanced
sharing settings
.
3 Select the switches of network profile sharing options to
activate them.
The following screen is an example of allowing network
discovery and the accessing of files and printers.
Basics
30
2 Connect the other end of the cable to the external display.
<When using a Thunderbolt display cable>
Thunderbolt 4 port Thunderbolt port
<When using an HDMI cable>
HDMI port HDMI port
External display
Connecting the computer to an external display device can
be useful for presentations or when watching a movie. The
cables and adapters required to connect an external display
are sold separately. The computer supports HDMI cables and
Thunderbolt display cables.
Thunderbolt display cable
HDMI cable
Check the available ports on the display device to
ensure that it is compatible with the computer.
Connecting to a display
1 Connect the cable to the HDMI port or Thunderbolt 4
port of the computer.
32
Apps and features
Using apps
Images and features may differ depending on the
model and the app version.
Some apps may not be supported depending on the
model.
Apps that are provided by Samsung can be installed
from
Samsung Update
.
Third-party software related services
For descriptions about and service requests for
third-party apps, please contact the relevant
manufacturer. Some troubleshooting actions
in response to service requests may not work
depending on the app manufacturer.
Apps and features
35
2 When you are finished composing the note, select to
save it.
If you want to save the note in another file format, select
Save as file
.
Deleting notes
Right-click the note you want to delete on the note list and
select
Delete
.
Samsung Notes
Create notes by entering text from the keyboard or by
handwriting or drawing on the screen. You can also insert
images or voice recordings into your notes.
Creating notes
1 Select the Start button ( )
All apps
Samsung Notes
and create a note.
Select an input method from the toolbar on the right side
of the screen.
More options
Insert files.
Add memos to
PDF files.
Reading mode
Manage pages.
Insert an image.
Apps and features
36
3 Select
Update all
. Or, select
Install
or
Update
of the item
to be updated.
The items will be updated.
Samsung Update
Install and update Samsung apps and drivers on the computer
easily and conveniently. This app enables the user to search
for or download the BIOS, drivers, and apps over the internet.
Keep the computer performing better and more stably with
Samsung Update
.
To check for available updates, the computer must
be connected to the internet.
Only apps that have been installed with this app can
be updated.
Images and features may differ depending on the
model and the app version.
1 Select the Start button ( )
All apps
Samsung
Update
.
2 Read and agree to the User Agreement.
This step appears only when the app runs for the first
time.
Apps and features
37
Samsung Studio Plus
Create and edit videos easily using photos and videos in your
computer.
1 Select the Start button ( )
All apps
Samsung Studio
Plus
.
2 Select
New project
.
3 Select
Files
,
Folder
, or
Samsung Gallery
to add files and
select
OK
.
4 Edit the video by inserting music or text.
5 When you are finished editing the video, select
Export
to
save the video.
Samsung Flow
Samsung Flow
allows you to easily connect your mobile
device to your computer to complete tasks, such as checking
notifications or sharing content, more conveniently.
1 Select the Start button ( )
All apps
Samsung Flow
.
2 On your mobile device, launch the Samsung Flow app.
If Samsung Flow is not installed, download it from the
Galaxy Store or Play Store.
3 Select
Start
.
4 Select your mobile device from the detected devices list.
If the connection method selection pop-up window
appears, select the method you want.
5 Confirm the passkey on both devices and select
Ok
.
The devices will be connected.
This feature is only available on some Samsung
Android devices.
Refer to the mobile device’s user manual for more
information about how to use Samsung Flow.
Apps and features
42
For example, say “Hi, Bixby” and say “Hows the weather
today?” The weather information will appear on the screen.
If you want to know the weather tomorrow, say “Hi, Bixby and
just sayTomorrow?
If Bixby asks you a question during a conversation, say “Hi,
Bixbyand answer Bixby. Or select and answer Bixby.
Waking up Bixby using your voice
You can start a conversation with Bixby by saying “Hi, Bixby.
1 Select the Start button ( )
All apps
Bixby
.
2 Select
Settings
and select the
Wake with “Hi, Bixby
switch to activate it.
Now you can say “Hi, Bixby” and start a conversation.
Communicating by typing text
If your voice is not recognized because of noisy environments
or if you are in a situation where speaking is difficult, you can
communicate with Bixby through text.
Select the Start button ( )
All apps
Bixby
, and
then type what you want.
Bixby
Bixby is a user interface that helps you use your device more
conveniently.
You can talk to Bixby or type text. Bixby will launch a
function you request or show the information you want. Visit
www.samsung.com/bixby for more information.
Bixby is only available in some languages, and it may
not be available depending on the region.
To use this feature, the computer must be connected
to the internet.
Starting Bixby
Select the Start button ( )
All apps
Bixby
. The Bixby
intro page will appear. After you select the language to use
with Bixby, sign in to your Samsung account, and complete the
setup by following the on-screen instructions, the Bixby screen
will appear.
Using Bixby
Say “Hi, Bixby” and say what you want. Alternatively, press the
Ctrl
,
Shift
, and
B
keys at the same time and tell Bixby what you
want.
Apps and features
45
3 Select
Online Talk
on the main page.
Select
Please enter the details of your inquiry.
, enter your
inquiry, and then select
Request
.
Online Talk
4 You can speak to a service associate to resolve your
computers problems.
Waiting times may vary depending on the network and
number of waiting customers.
Online Support(S Service)
A service associate can resolve any problems you have with
your computer using the online chat and remote control
program. You can receive the help when you are having trouble
using Samsung software.
You can access the online service for free for a certain period of
time after purchasing your computer.
Online Support(S Service)
may not be offered or its
version may be different depending on the model or
region.
If
Online Support(S Service)
is not installed, select
the Start button ( )
Microsoft Store
( ) and,
search for
S Service
to download it.
1 Select the Start button ( )
All apps
Online
Support(S Service)
.
2 Read and agree to the terms and conditions.
This step appears only when the app runs for the first
time.
Settings & Upgrade
54
To mute or unmute the volume, press and hold the
Fn
key
and press the
F6
key.
Controlling volume using the taskbar
1 Select the status icons on the taskbar.
2 Drag the adjustment bar to the desired volume.
Volume
adjustment bar
Volume
Adjust the system volume or sound volume when playing
music or video.
Controlling volume using the keyboard
To turn down the volume, press and hold the
Fn
key and
press the
F7
key.
To turn up the volume, press and hold the
Fn
key and press
the
F8
key.
Settings & Upgrade
55
Entering the BIOS screen
1 Turn on the computer.
2 Before the Samsung logo appears, press the
F2
key several
times.
If the computer is password-protected, press the
F2
key
several times before the password screen appears.
If the password screen or the Windows start screen
appears, restart the computer and try again.
BIOS (Setup utility)
Define a boot password, change the boot priority, or configure
the installed chipsets.
Incorrect settings may cause the system to
malfunction or crash.
The BIOS setup screens, menus, and items may
appear differently depending on the model and BIOS
version.
BIOS setup functions are subject to upgrades.
Settings & Upgrade
56
Number Name
1
Setup items
2
Setup tools
Help
: View the help for BIOS set up.
Default
: Return to the default settings.
Restore
: Cancel changes.
Save
: Save settings.
Exit
: Exit BIOS setup.
3
Setup menu
SysInfo
: View the basic specifications of
the computer.
Advanced
: Configure the chipsets and
additional functions.
Security
: Configure security functions.
Boot
: Configure accessories and boot-
related settings.
The BIOS setup screen appears only in English.
The BIOS screen
The BIOS setup screen appears as shown below.
You can change BIOS settings using the keyboard or mouse.
3
2
1
10


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