Manual Samsung DW60A609 (page 352 of 360) (English, German, Dutch, French, Italian)

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Troubleshooting

Information codes

If the dishwasher fails to operate, you may see an information code on the display. Check

the table below and try the suggestions.

Code Action

Leakage check

• Close the water supply valve. Go to your home’s circuit breaker panel,

and set the dishwasher’s circuit breaker switch to off. Then, contact the

installer to repair. If the issue continues, contact a local Samsung service

center.

Water supply check

• Check if the water supply valve is closed, if the water supply is

suspended, or if the water inlet valve or line is frozen or clogged by

foreign particles. If the issue continues, contact a local Samsung service

center.

• Check lter and drain pipe. If it is jammed, clean it. If the issue continues,

contact a local Samsung service center.

PCB communication check

• Abnormal communication between the main PCB and the sub PCB.

• If the problem continues, contact an authorised Samsung service center.

High temperature heating check

• Functional check. With the dishwasher empty, add detergent, and then

run a cycle. If the issue continues, go to your home’s circuit breaker

panel, and set the dishwasher’s circuit breaker switch to off. Then,

contact a Samsung service center.

Thermistor check

• Temperature sensor is Deformed or broken (short or open circuit). If the

problem continues, contact an authorised Samsung service center.

Distribution motor check

• Abnormal working with distribution motor assembly, or main PCB. If the

issue continues, contact a local Samsung service center.

If any information code keeps appearing on the screen, contact a local Samsung service

centre.

Spare parts* for end-users are available for a minimum of 10 years**.

* Applicable parts : door hinge and seals, other seals, spray arms, drain lters, interior racks

and plastic peripherals such as baskets and lids.

** This means a minimum of 10 years after Samsung places the last unit of the model on

the market.

DW6500AM_DW60A6092FW_ET_DD81-04050D-01_EN.indd 64DW6500AM_DW60A6092FW_ET_DD81-04050D-01_EN.indd 64 2021-08-13  8:45:142021-08-13  8:45:14

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Samsung DW60A609 Manual

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