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Troubleshooting
Checkpoints
If you encounter a problem with the dryer, first check the table below and try the suggestions.
Problem Action
Dryer does not start.
Make sure the dryer is plugged in.
Make sure the door is properly closed.
Check the fuse or reset the circuit breaker.
If you opened the door during a cycle, tap and hold again.
Clean the filter.
Make sure Child Lock is not activated.
The dryer does not warm
up.
Check the fuse or reset the circuit breaker.
Check the lint filter and the heat exchanger. Clean them if necessary.
The dryer may be in the cooling down process of the cycle.
Items are not dried.
Check all of the above. Additionally:
Do not overload the dryer. If the dryer is overloaded, it could take longer
for items to dry.
Dry heavy fabrics separately from light fabrics.
The item(s) are too small and may not getting enough spinning inside
the drum.
Clean the filter.
Clean the heat exchanger.
If a drain hose is connected, make sure water is draining properly.
The dryer is too loud.
Look for coins, loose buttons, nails, and other objects and remove them
immediately.
Check the lint filter. Remove any items stuck inside the lint filter.
Make sure the dryer is level and standing firmly on the floor.
The dryer may hum due to air moving through the drum and fan. This is
normal.
Items are not dried evenly.
Seams, pockets, and other parts of clothing are harder to dry than
others. This is normal.
Sort heavy and light items separately.
There is a smell coming
from the dryer.
The smell of paint, varnish, cleaning agents, and other household items
could have circulated in the air and entered the dryer. If you notice such
a smell, ventilate completely before using the dryer.
If drying in an enclosed area, the dryer could cause the ambient
temperature to rise. Accordingly, make sure to open a window and
ventilate the area.
Do not attempt to dry wet items after leaving them in the washing
machine or dryer for a long time.
B-PJT_DV5000B_SimpleUX_WEB_English.indd 49 2022/7/30 14:18:46
49


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