Voordat u contact opneemt met een Samsung-servicecentrum
Voordat u met de klantenservice van
Samsung belt, kunt u het product als
volgt testen. Als het probleem zich blijft
voordoen, kunt u contact opnemen met
de dichtstbijzijnde klantenservice van
Samsung.
Het product testen
Controleer of uw product normaal werkt door gebruik te maken van de testfuncties van het product.
Als er een leeg scherm wordt weergegeven terwijl het aan/uit-lampje knippert, zelfs als het product goed is aangesloten op een computer, voert u de producttest uit.
1
Schakel zowel de computer als het product uit.
2
Koppel alle kabels los van het product.
3
Product inschakelen.
4
Als No Signal wordt weergegeven, werkt het product normaal.
De resolutie en frequentie controleren
Not Optimum Mode wordt kort weergegeven als een modus wordt geselecteerd die de ondersteunde resoluties overschrijdt
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