《57》
Before contacting a service centre
The camera suddenly stops working while in use
ㆍThe camera was stopped due to a malfunction
→ Remove/ re-insert battery and switch the camera on
The images are unclear
ㆍAn incorrect focus mode is selected.
→ Select a correct focus mode related to the distance.
ㆍThe picture was taken with the subject beyond the flash range
→ Take a picture within the flash range
ㆍThe lens is smudged or dirty
→ Clean the lens
The flash does not fire
ㆍFlash off mode has been selected
→ Disengage flash off mode
ㆍThe camera mode can’t use the flash
→ Refer to the FLASH instruction (p.18)
Incorrect date and time is displayed
ㆍThe date and time have been set incorrectly or the camera has adopted the
default settings
→ Reset the date and time correctly
The camera buttons do not operate
ㆍCamera malfunction
→ Remove/ re-insert battery and switch the camera on
A card error has occurred while the memory card is in the camera.
ㆍIncorrect memory card format
→ Reformat the memory card
The images don't play back
ㆍIncorrect file name (Violation of DCF format)
→ Do not change the image file name
Colour of image is different to the original scene
ㆍWhite balance setting is incorrect
→ Select appropriate White balance
Images are too bright
ㆍExposure is excessive
→ Reset exposure compensation
When using the PC’s explorer, the [Removable Disk] file does not show
ㆍCable connection is incorrect
→ Check the connection
ㆍThe camera is off
→ Turn the camera on
ㆍThe operating system is not Windows 98, 98SE, 2000, ME, XP/ Mac OS 10.0 ~
10.3. Alternatively the PC does not support USB.
→ Install Windows 98, 98SE, 2000, ME, XP/ Mac OS 10.0 ~ 10.3 to PC that
supports USB.
ㆍThe camera driver is not installed
→ Install a [USB Storage Driver]
