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FAQ
Please check the following if the USB connection malfunctions.
[Case 1] The camera power is off.
Turn the camera power on.
[Case 2] USB Driver is not installed correctly.
Install the USB Driver correctly. Refer to page 99.
[Case 3] The USB cable is not connected or you are using a cable with an incorrect
specification.
Use a USB cable with the correct specification.
[Case 4] The camera is not recognized by your PC.
Sometimes, the camera may appear under [Unknown Devices] in Device
Manager.
Install the camera driver correctly.
Turn off the camera, remove the USB cable, plug in the USB cable again, and
then turn on the camera.
[Case 5] There is an unexpected error during file transfer
Turn the camera power off and on again. Transfer the file again.
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