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Useful to know
The machine does not print.
Open the print queue list and remove the document from the
list (see "Canceling a print job" on page 56).
Remove the driver and install it again (see "Installing the driver
locally" on page 31).
Select your machine as your default machine in your Windows
(see "Setting your machine as a default machine" on page 226).
Where can I purchase accessories or supplies?
Inquire at a Samsung distributor or your retailer.
Visit www.samsung.com/supplies. Select your country/region
to view product service information.
The status LED flashes or remains constantly on.
Turn the product off and on again.
Check the meanings of LED indications in this manual and
troubleshoot accordingly (see "Understanding the status LED"
on page 107).
A paper jam has occurred.
Open and close the scan unit (see "Front view" on page 21).
Check the instructions on removing jammed paper in this
manual and troubleshoot accordingly (see "Clearing paper
jams" on page 103).
Printouts are blurry.
The toner level might be low or uneven. Shake the toner
cartridge (see "Redistributing toner" on page 81).
Try a different print resolution setting (see "Opening printing
preferences" on page 57).
Replace the toner cartridge (see "Replacing the toner
cartridge" on page 83).
Where can I download the machine’s driver?
You can get help, support application, machine drivers,
manuals, and order information from the Samsung website,
www.samsung.com > find your product > Support or
Downloads.
12


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