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6. Dépannage
Problèmes concernant le système d'exploitation
1
Problèmes Windows courants
Pour plus d’informations sur les messages d’erreur Windows, reportez-vous au Guide de l’utilisateur de Microsoft Windows fourni avec votre ordinateur.
Problème Solutions proposées
Le message « Fichier utilisé »
s’affiche durant l’installation.
Fermez tous les programmes ouverts. Effacez tous les programmes du groupe Démarrage, puis redémarrez Windows.
Réinstallez le pilote d’impression.
Le message « Erreur de
protection générale »,
« Exception OE », « Spool
32 » ou « Opération non
conforme » apparaît.
Fermez toutes les applications, redémarrez Windows et recommencez l’impression.
Les messages « Échec
d’impression » et « Erreur de
temporisation de
l’imprimante » s’affichent.
Ces messages sont susceptibles d’apparaître en cours d’impression. Attendez simplement que l’appareil ait terminé
l’impression. Si le message apparaît en mode prêt ou une fois l’impression achevée, vérifiez le branchement et/ou l’existence
d’une erreur éventuelle.
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