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English - 40
Problem Cause Action
The oven
does not cook
properly.
The oven door is
frequently opened during
cooking.
Do not frequently open
the door unless you
are cooking things that
need to be turned. If you
open the door often, the
interior temperature will
be lowered and this may
affect the results of your
cooking.
The oven controls are not
correctly set.
Correctlysettheoven
controls and try again.
The grill or other
accessories are not
correctly inserted.
Correctlyinsertthe
accessories.
The wrong type or size of
cookware is used.
Reset the oven controls
or use suitable cookware
with flat bottoms.
If the above guidelines do not enable you to solve the problem, then
contact your local SAMSUNG customer service centre.
Please have the following information read.
• Themodelandserialnumbers,normallyprintedontherearofthe
oven
• Yourwarrantydetails
• Acleardescriptionoftheproblem
Then contact your local dealer or SAMSUNG aftersales service.
INFORMATION CODES
Code Problem Solution
SE
Key pad is pressed for
10seconds.
Press STOP/CANCEL
button and unplug out of wall
socket. And re-connect after
5seconds.
E-24
The “E-24” message is
automatically activated
prior to the microwave oven
overheating.
Should the “E-24” message
be activated, then depress the
STOP/CANCEL key to utilize
the initialization mode.
CE73J-W_XEN_DE68-03995E-00_EN.indd 40 2015-05-29 �� 3:20:17
40


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