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07 TROUBLESHOOTING AND INFORMATION CODES
Problem Cause Action
The power
turns off during
operation.
The oven has been
cooking for an extended
period of time.
After cooking for an
extended period of time,
let the oven cool.
The cooling fan is not
working.
Listen for the sound of
the cooling fan.
Trying to operate the oven
without food inside.
Put food in the oven.
There is not sufficient
ventilation space for the
oven.
There are intake/exhaust
outlets on the front and
rear of the oven for
ventilation. Keep the gaps
specified in the product
installation guide.
Several power plugs are
being used in the same
socket.
Designate only one
socket to be used for the
oven.
There is no
power to the
oven.
Power is not supplied. Make sure power is
supplied.
There is a
popping
sound during
operation, and
the oven doesn't
work.
Cookingsealedfoodor
using a container with a
lid may causes popping
sounds.
Do not use sealed
containers as they may
burst during cooking
due to expansion of the
contents.
The oven
exterior is too
hot during
operation.
There is not sufficient
ventilation space for the
oven.
There are intake/exhaust
outlets on the front and
rear of the oven for
ventilation. Keep the gaps
specified in the product
installation guide.
Objects are on top of the
oven.
Remove all objects on the
top of the oven.
Problem Cause Action
The door cannot
be opened
properly.
Food residue is stuck
between the door and
oven interior.
Cleantheovenandthen
open the door.
The oven does
not heat.
The oven may not work,
too much food is being
cooked, or improper
cookware is being used.
Put one cup of water in a
microwave-safe container
and run the microwave
for 1-2 minutes to check
whether the water is
heated. Reduce the
amount of food and start
the function again. Use a
cooking container with a
flat bottom.
Heating is weak
or slow.
The oven may not work,
too much food is being
cooked, or improper
cookware is being used.
Put one cup of water in a
microwave-safe container
and run the microwave
for 1-2 minutes to check
whether the water is
heated. Reduce the
amount of food and start
the function again. Use a
cooking container with a
flat bottom.
The warm
function does
not work.
The oven may not work,
too much food is being
cooked, or improper
cookware is being used.
Put one cup of water in a
microwave-safe container
and run the microwave
for 1-2 minutes to check
whether the water is
heated. Reduce the
amount of food and start
the function again. Use a
cooking container with a
flat bottom.
(continued)
CE73J-W_XEN_DE68-03995E-00_EN.indd 37 2015-05-29 �� 3:20:16
37


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