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Base on the test result, select Yes / No / Show Again.
Do you still see the problem in this test photo?
If you need to see the photo again, click Show Again.
Yes
Show AgainNo
You will see the following screen when you select Yes.
OK
Self Diagnosis Complete
Contact the Samsung Call Center for assistance.
Please have the following information ready:
Model Code: **************
Software Version: *-*********-****.*
S/N: **************
You will see the following screen when you select No.
OK
Self Diagnosis Complete
If there are no issues with the test photo, it means that your monitor is working properly. To find the
problem, follow the troubleshooting steps below:
Turn off the monitor, PC, and all other connected devices. Turn the monitor back on first, then the PC
and other devices.
Update the operating system and graphics card driver to the latest version and restart your PC.
Connect the monitor to another port of your PC or connected device.
Reset the settings in 'System→Reset All'
It is recommended that you use the cable provided at purchase.
Volume
Adjust the Volume controlling the JOG button LEFT/RIGHT.
To activate the Mute function, access the Volume control screen, then use the JOG button to move the focus
down.
To deactivate the Mute function, access the Volume control screen, then increase or decrease the Volume.
Smart ECO Saving+
The Smart ECO Saving+ function reduces power consumption by controlling the electric current used by
the product panel.
This menu is not available when Eye Saver Mode is enabled.
Off: Deactivate the Smart ECO Saving+ function.
On: The power consumption will be adjusted to save energy automatically. (The reduction of power
consumption depends on the customer screen brightness condition.)
31


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