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Samsung BD-C5300 Manual

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58 English
Appendix
PROBLEM SOLUTION
Forgot password Press the STOP (
) button (on front panel) for more than 5 seconds with
no disc inside. All settings including the password will revert to the factory
settings.
Don’t use this unless absolutely necessary.
When the factory default settings are restored, all the user data stored in
the BD data will be deleted.
•
•
If you experience other problems. Go to the contents and find the section of the user manual that contains the
explanations regarding the current problem, and follow the procedure once
again.
If the problem still cannot be solved, please contact your nearest Samsung
authorized service centre.
•
•
The picture is noisy or distorted Make sure that the disc is not dirty or scratched.
Clean the disc.
•
•
No HDMI output. Check the connection between the TV and the HDMI jack of the product.
Check if your TV supports 576p/480p, 720p, 1080i, 1080p HDMI input
resolution.
•
•
Abnormal HDMI output screen. If random noise appears on the screen, it means that TV does not support
HDCP (High-bandwidth Digital Content Protection).
•
BD-LIVE
I cannot connect to the BD-LIVE server. Check whether the network connection is successful or not by using
Network Test menu. (See page 39)
Check whether the USB memory device is connected with product
or not.
The memory device must have at least 1GB of free space to accommodate
the BD-LIVE service.
You can check the available size in BD Data Management. (See page 35)
Please check whether the BD-LIVE Internet Connection menu is set to
Allow(All).
If all above fails, contact the contents provider or update the latest
firmware.
•
•
•
•
•
When using the BD-LIVE service, an error
occurs.
The memory device must have at least 1GB of free space to accommodate
the BD-LIVE service.
You can check the available size in BD Data Management. (See page 35)
•
NOTE
When the factory default settings are restored, all the user data stored in the BD data will be deleted.
✎
▪
01941R-BD-C5300-XEN-ENG.indb 58 2010-11-06 오전 9:35:38
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