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RTI90-320/500 T2 HD UK
53
Appendix
11. Troubleshooting
Using the receiver
Symptom Action
The remote control is not
working.
Point the remote control at the receiver.
Check the battery life and check the batteries are inserted
properly.
The receiver display shows no
information (no time, no channel
number, etc.).
Switch the receiver on by pressing the On/Off button.
Check all the connections (see section Connecting your
devices, page 13).
The receiver displays - -: - - in
standby mode.
Take the receiver out of standby mode by pressing the key.
Check that the antenna signal is correctly detected (see
section Antenna Signal Information, page 51).
The receiver displays a black
screen or an error message.
Check that the antenna signal is correctly detected (see
section Antenna Signal Information, page 51).
Search for programmes (see section Searching for channels,
page 48).
The picture is frozen ./ unclear.
Check all the connections, check the antenna and search for
programmes again (see section Searching for channels,
page 48).
The receiver cannot find any
channels.
Check the antenna reception (see section Antenna Signal
Information, page 51).
Search for programmes (see section Searching for channels,
page 48).
Contact your antenna installer/dealer for more information on
your antenna installation.
The TV set does not switch to the
receiver when it leaves standby
mode.
Check that your TV set is correctly connected to your receiver
(see section Connection to the TV set, page 15).
Select the appropriate input on your TV set.
There is no sound in HOME
CINEMA mode on some
channels.
Check that the receiver is connected to a Home Theatre
amplifier with a digital link (see section Connection to a home
theatre system, page 18).
Black and white video on
TV/AUX output (during VCR/DVD
recording).
Check that the signal type chosen for TV/AUX SCART output
is compatible with your VCR (select PAL on VCR, see section
Picture settings, page 49).
I cannot channel-surf between all
my channels during a double
recording.
In the case of a double simultaneous recording, you can only
channel-surf between a restricted number of channels. You will
be able to channel-surf between all your channels again when
at least one of the recordings ends.
LU 253335051-B RTI90-320_500 T2 HD UK.book Page 53 Jeudi, 13. octobre 2011 2:50 14
53


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