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Troubleshooting
FAQ
If you require a further help with your product please do not hesitate to
contact the friendly Sagemcom Support Team:
phone: 0845 0900 316*
email: support.service@sagemcom.com
*3.95 pence per minute from all fixed lines, tariff cost effective from
01/09/2009)
WHAT TO DO IF CHECK IF...
I can't hear the dial
tone
the base power cord connected to a working outlet
the telephone line cord connected to the base unit
and the wall jack
the handset is out of range of the base
The caller can't hear
me
the secret mode is disabled (see section
"Enabling/Disabling the secret mode (during a
call) ", on page 26).
The Handset does
not ring
silent mode is not set (see section
"Enabling/Disabling the silent mode ", on page 35).
No display on the
screen
batteries are fully charged.
batteries are properly installed (see section "Setting
up the handset ", on page 10).
You obtain a "busy"
dial tone for each
dialled number
make sure no one else is using another handset.
make sure you are not calling a restricted telephone
number (see section "Call restriction (Parental
Control) ", on page 37).
My answerphone
does not work
answering phone is ON (see section
"Enabling/disabling the answering machine ", on
page 30).
your answering machine has not reached its
recording capacity (“Changing the recording
quality”, page 46).
54


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