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39
WARRANTY
Terms and Conditions for United
Kingdom & Ireland only
In order to apply the guarantee, you should contact the
SAGEMCOM Helpdesk or the retailer where you purchased the
equipment. Proof of purchase will be required in either case.
Please make sure that you use your equipment only for the
purpose for which it was designed and under normal usage
conditions.
SAGEMCOM do not accept any liability for the equipment if
used outside the frame of its original designed purpose or any
consequence that may arise from this usage.
Should any malfunction arise, the SAGEMCOM Helpdesk or
your retailer will advise you how to proceed.
A) General Guarantee conditions
SAGEMCOM undertakes to remedy by repair or exchange at its
own convenience, free of charge for labour and replacement
parts, any defects in the equipment during the guarantee period
of 12 (twelve) months or 3 (three) months for accessories, from
the date of original invoice of the Equipment, where those defects
are a result of faulty workmanship.
Unless the customer has concluded with SAGEMCOM a
maintenance contract in respect of the equipment which
specifically provides for repairs to be carried out at the customer's
premises, the repairs will not be carried out on the equipment at
the customer premises.
The customer must however return the defective equipment at
his/her own expense, to the address supplied by the
SAGEMCOM Helpdesk or by the retailer.
In the case that a product needs to be sent in for a repair, it must
always be accompanied by a proof of purchase (which is not
altered, written on or in any way made illegible) showing that the
product is still under guarantee. In the case that no proof of
purchase is enclosed, the SAGEMCOM repair centre will use the
production date as its reference for establishing the guarantee
status of the product.
Apart from all legal obligatory rules, SAGEMCOM, do not give
any Guarantee, either implicit or explicit which is not set force in
the present section, and can not be held responsible for any
direct or indirect, material or immaterial damage, either in or out
of the frame of the present guarantee.
WARRANTY
40


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