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D380-D380A
If any provision of this guarantee shall be held to be in whole or in part invalid or illegal
due to an obligatory rule applicable to consumers pursuant to their national legislation,
such invalidity or illegality shall not impair or affect the remaining provisions or parts of
this guarantee.
This guarantee does not affect the Customer statutory rights
B) General Guarantee conditions
Sagemcom shall have no liability under the guarantee in respect of:
Damage, defects, breakdown or malfunction due to one or more of the following:
- Failure to properly follow the installation process and instructions for use
- An external cause to the equipment (including but not limited to: lightening, fire,
shock, vandalism, inappropriate conditions of electrical network or water damage
of any nature)
- Modifications made without the written approval of Sagemcom
- Unsuitable operating conditions, particularly of temperature and humidity
- Repair or maintenance of the equipment by persons not authorised by Sagemcom
Wear and tear from normal daily use of the equipment and its accessories
Damage due to insufficient or bad packaging of equipment when returned to
Sagemcom
Usage of new versions of software without the previous approval of Sagemcom
Work on any equipment or software modified or added without the prior written
consent of Sagemcom
Malfunctions not resulting from the Equipment or from software installed in user
workstations for the purpose of use of the equipment.
Communication problems related to an unsuitable environment including:
- Problems related to access and/or connection to the Internet such as interruptions
by access networks or malfunction of the line used by the subscriber or his
correspondent
- Transmission faults (for example poor geographical coverage by radio and TV
transmitters, interference or poor line quality)
- Local network faults (wiring, servers, workstations) or the failure of the transmission
network (such as but not limited to interferences, fault or poor quality of the
network)
- Modification of the parameters of the cellular or broadcast network carried out after
the sale of the Product
Normal servicing (as defined in the user guide supplied with the equipment) as well
as malfunctioning due to servicing not being carried out. Servicing costs are in any
event always borne by the customer.
Malfunctions resulting from the usage of products, consumables or accessories not
compatible with the equipment.
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