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Introduction
Dear customer:
Thank you for purchasing a SAGEMCOM WiFi IP Radio; we appreciate your trust in us.
This product was manufactured with the upmost care, should you encounter any
difficulties during its use, we recommend that you refer to this user guide. You can also
find information on the following site:
http://www.sagemcom.com/faq
The new material is guaranteed (parts and labour) by SAGEMCOM under the conditions
and according to procedures defined on the site www.sagemcom.com heading support.
In the event of a technical problem, please refer to the table at the end of this user guide
for a list of incidents and the way to solve them.
The SAGEMCOM site (www.sagemcom.com assistance section) also provides information
on how your IP Radio works and how to solve any problems you may encounter. You can
also contact our assistance service by E-mail. If the problem persists, you should contact
our call centre (see the table below). They will offer an expert appraisal of your material
remotely to determine the cause as well as the type of repair required.
For your comfort and safety, please read carefully the paragraphs below on safety
recommendations and instructions.
WELCOME
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  • Error message will not connect to server
    What do I do? Submitted on 19-8-2022 at 17:58

    Reply Report abuse
  • Hello, I have SAGEMCOM RM 50 internet radio devices purchased in 2014. I use it every day, with a WIFI connection. it had worked ok... since 11.08.2022, "The server has refused access" appears on the display of the radio . i reset the radio to default value but the radio but the radio give me the same respons. Please help me Submitted on 17-8-2022 at 12:24

    Reply Report abuse
  • Dear Address!
    I have 2 SAGEMCOM RM 50 internet radio devices purchased in 2013. I use it in different areas of the apartment, with a WIFI connection. So far, to my satisfaction, they have worked flawlessly.
    Since 10.08.2022, "The server has refused access" appears on the display. The internet service provider cannot help, the problem lies with the owner of the server.
    Please help me, don't deprive me of listening to my usual shows.
    Thank you
    Gábor László Nagy
    2345 Apaj/ Hungary
    6. Óvoda u 6. Submitted on 13-8-2022 at 10:27

    Reply Report abuse
    • Kedves Uram!
      Én is ugyanezt tapasztaltam. Jutott valamire? Answered on 14-8-2022 at 11:43

      Vote up (2) Report abuse


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