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SAGEM F@st
TM
908 / 948 Installation Guide
19
5.3 Problem solving in USB mode
5.3.1 "ADSL" and "PWR" LEDs off
¾ Check that the USB lead is correctly connected to your computer (or to a HUB).
¾ Check that the drivers are correctly installed (refer to the reference manual -
SAGEM F@st
TM
908 / 948 USB interface and the sections dealing with the status of the
modem in Windows XP, MacOS 8.6-9.x or MacOS X).
Note: If your computer is connected to a hub, disconnect all the devices connected to isolate
your modem.
If there is no indication to help you solve the problem:
¾ Install again (refer to the reference manual - SAGEM F@st
TM
908 / 948 USB interface and
the sections dealing with installation of the modem in Windows XP, MacOS 8.6-9.x or
MacOS X).
5.3.2 "ADSL" LED off and "PWR" LED on
¾ Check that the line lead is correctly connected to your modem and to the telephone line.
¾ Check with your Internet access provider (IAP) that the ADSL service has been opened
on your telephone line.
5.3.3 "ADSL" LED on steady and "PWR" on
In PPP mode
The modem is synchronized but the PPP link with your Internet access provider (IAP) is not
set up; check:
- that the PPP "username" and "password" that you entered are those given to you by your
Internet access provider (IAP),
- that the VPI/VCI parameters and encapsulation mode match those of your Internet access
provider (IAP). If not, contact your IAP.
In DHCP mode
The modem is synchronized but does not receive an IP address from the network; check:
- that the VPI/VCI parameters and encapsulation mode match those of your Internet access
provider (IAP). If not, contact your IAP.
19


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