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SAGEM F@st
TM
900 / 940 User Guide
30
6.5 Internet connection not possible
Firstly check that the conditions in the previous section are satisfied.
LEDs Flag Status Corrective action
ADSL on
PWR on
Green
ADSL set up.
Modem initialized
Connection not
possible
In PPPoE mode:
Check that your PPPoE client software is
correctly installed on your computer.
In Windows XP, MacOS X, you can refer
respectively to sub-sections 4.1.2 and 4.1.4 of
this guide.
For any other OS, look up the documentation
supplied with the PPPoE client software you
are using. If you have more than one Ethernet
card on your computer, check that your
PPPoE client is linked to the Ethernet card to
which your modem is connected.
In DHCP mode:
Check that your computer correctly receives
an IP address from the network.
For this, in Windows, you can open a DOS
window and type the command "ipconfig".
Lastly, in your Web browser's properties,
check that no remote network connection is
selected by default.
For Microsoft Explorer:
Menu: Tools/Internet options/
Select:
“Never dial a connection”
ADSL on
PWR on
Lock
ADSL set up
Modem locked.
You cannot access the Internet because the
modem is in locked mode. You should refer to
sub-section 3.5.4 to unlock your modem.
30


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