576462
108
Zoom out
Zoom in
Previous page
1/134
Next page
Appendix A - Troubleshooting
SAGEM F@st™ 1500 Reference Manual - 288053220-03
Page A-2 Reproduction and communication prohibited without the written permission of E
E E
E
This section describes common problems you may encounter and possible solutions to them.
The SAGEM F@st
TM
1500 ADSL Router can be easily monitored through panel indicators to
identify problems.
Troubleshooting Chart
Symptom Action
LED Indicators
The PWR LED is Off.
• Check connections between the SAGEM F@st
TM
1500 ADSL Router, the
external power supply, and the wall outlet.
• If the power indicator does not turn on when the power cord is plugged in, you
may have a problem with the power outlet, power cord, or external power
supply. However, if the unit powers off after running for a while, check for loose
power connections, power losses, or surges at the power outlet. If you still
cannot isolate the problem, then the external power supply may be defective.
In this case, contact Technical Support for assistance.
The ADSL LED is Off.
• Verify that the SAGEM F@st
TM
1500 ADSL Router and attached device are
powered on.
• Be sure the cable is plugged into both the ADSL Router and the
corresponding device.
• Verify that the proper cable type is used and that its length does not exceed
the specified limits.
• Be sure that the network interface on the attached device is configured for the
proper communication speed and duplex mode.
• Check the adapter on the attached device and cable connections for possible
defects. Replace any defective adapter or cable if necessary.
Network Connection Problems
The user cannot ping the
SAGEM F@st
TM
1500
ADSL Router from the
attached LAN.
• Verify that the IP addresses are properly configured. For most applications,
you should use the A DSL Router’s DHCP function to dynamically assign IP
addresses to hosts on the attached LAN. However, if you manually configure
IP addresses on the LAN, verify that the same network address (network
component of the IP address) and subnet mask are used for both the
SAGEM F@st
TM
1500 ADSL Router and any attached LAN devices.
• Be sure the device you want to ping (or from which you are pinging) has been
configured for TCP/IP.
Management Problems
The user cannot connect
using the web browser.
• Be sure to have configured the SAGEM F@st
TM
1500 ADSL Router with a
valid IP address, subnet mask, and default gateway.
• Check that you have a valid network connection to the SAGEM F@st
TM
1500
ADSL Router and that the port you are using has not been disabled.
• Check the network cabling between the management station and the
SAGEM F@st
TM
1500 ADSL Router.
The user forgot or lost the
password.
• Press the Reset button on the rear panel (holding it down for at least five
seconds) to restore the factory defaults.
108


Need help? Post your question in this forum.

Forumrules


Report abuse

Libble takes abuse of its services very seriously. We're committed to dealing with such abuse according to the laws in your country of residence. When you submit a report, we'll investigate it and take the appropriate action. We'll get back to you only if we require additional details or have more information to share.

Product:

For example, Anti-Semitic content, racist content, or material that could result in a violent physical act.

For example, a credit card number, a personal identification number, or an unlisted home address. Note that email addresses and full names are not considered private information.

Forumrules

To achieve meaningful questions, we apply the following rules:

Register

Register getting emails for Sagem Fast 1500 at:


You will receive an email to register for one or both of the options.


Get your user manual by e-mail

Enter your email address to receive the manual of Sagem Fast 1500 in the language / languages: English as an attachment in your email.

The manual is 3,17 mb in size.

 

You will receive the manual in your email within minutes. If you have not received an email, then probably have entered the wrong email address or your mailbox is too full. In addition, it may be that your ISP may have a maximum size for emails to receive.

The manual is sent by email. Check your email

If you have not received an email with the manual within fifteen minutes, it may be that you have a entered a wrong email address or that your ISP has set a maximum size to receive email that is smaller than the size of the manual.

The email address you have provided is not correct.

Please check the email address and correct it.

Your question is posted on this page

Would you like to receive an email when new answers and questions are posted? Please enter your email address.



Info