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PROBLEM EASY SOLUTION
Machine will
not work when
switched ON
Always ensure the speed control dial is in the OFF position
before starting.
The temperature overload protection (thermal cut-o) device has not been
reset automatically, allow more time for the motor to cool down.
Cannot set the
time on the
count-down timer
Always ensure the speed control dial is in the OFF position before trying to
set the count-down time.
Mixer suddenly

mixing
The mixer has been stressed by overloading or stalling. The mixer will
automatically activate the overload protection device and the unit will
switch itself o. If this happens, check the timer display for an error code
and see below for further details of the cause.
“E1” error message

count-up / down
timer display
The mixer will automatically stop operating if the motor is stalled.
If this occurs, the ‘E1’ error message will ash on the count-up / down timer
display. This is an electronic safety feature. This is normally a result of too
much ingredients being processed at one time. Try removing some of the
ingredients from the bowl. To continue mixing, turn the speed control dial to
the o position and unplug the mixer from the power outlet. Then plug the
mixer into the power outlet and use as normal.
“E2” error message

count-up / down
timer display
This may indicate that the motor has been stressed by overheating with
excessive load. The mixer is tted with a self-resetting safety device which
safeguards against overheating on the motor with excessive loads.
If overheating occurs, the mixer will automatically activate the overheating
protection device and the motor will switch itself o. When the overheating
protection is activated, unplug the mixer from the power outlet for at least
15 minutes to allow the unit to cool. Turn the speed control dial to the OFF
position then plug the mixer into the power outlet and use as normal.
Noise is heard
when scraper
beater is mixing
When ingredients are in the mixing bowl, the scraper beater may make
a slight noise as it scrapes the sides and bottom of the bowl. This is normal
and should not cause concern. Do not turn the mixer on with the scraper
beater in place if the mixing bowl is empty. This will cause the scraper
beater to make a loud noise as it scrapes the bowl.
SEM825_UG5_COMBINED_A19.indb 10 6/8/19 3:50 pm
10


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