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11
EN
TROUBLESHOOTING
PROBLEM POSSIBLE CAUSE WHAT TO DO
Grinder does not
start after pressing
START / CANCEL
button
Grinder not plugged in.
Bean hopper not
attached correctly.
Grinder has overheated.
GRIND TIME dial is on
0 seconds.
Plug power cord into power outlet.
Lock bean hopper into position.
Refer to the Bean Hopper section
on page 6.
Leave for 20 minutes to cool down
before using again.
Rotate the GRIND TIME dial to
increase grind time.
Motor starts but

coming from
grind outlet
No coee beans in
bean hopper.
Grinder / bean hopper
is blocked.
Fill bean hopper with fresh
coee beans.
Remove bean hopper. Inspect bean
hopper and burrs for blockage.
Refer to the Cleaning Conical Burrs
section on page 10.
Can’t adjust the
Grind Size Collar
Grind Size Collar too tight.
Coee beans and grinds
caught in the burrs.
Hopper not installed correctly.
Rotate the Bean Hopper to turn the
Grind Size Collar to adjust grind settings.
Run the grinder by pressing the
START / CANCEL button while
turning the Hopper.
Unlock the hopper and install as per
instruction. Refer to the Bean Hopper
section on page 6.
Unable to lock
bean hopper into
position
Coee beans obstructing bean
hopper locking device.
Remove bean hopper. Clear coee
beans from top of burrs. Re-lock the
hopper into position & try again.
Not enough / too

Grind amount
requires adjustment.
Use GRIND TIME dial to ne tune the
amount more or less.

It is normal for the correct amount
of coee to appear overlled in
your portalter. Untamped coee
has approximately three times
the volume of tamped coee.
Emergency stop?
Press the START / CANCEL button
to pause operation.
Unplug power cord from
power outlet.
11


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