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15
EN
PROBLEM POSSIBLE CAUSE WHAT TO DO
Brew doesn’t
start
There is no water in the water tank.
Each brewing mode has dierent
water amount limits, and it does
not brew when the amount
is beyond the limit.
Check that the water tank is lled.
Check the water amount limits for
each mode.
Showerhead
falls out
The showerhead may loosen
and fall out from time to time if not
inserted or tightened correctly.
Please wash the showerhead ring
and seal and re‑insert.

in the water
tank loosens

Mesh lter is not inserted
or tightened correctly.
Call Sage
®
Consumer Support.
Carafe drip stop
stays down
The drip stop is stuck.
Pull the drip stop back up.
Clean the drip stop for any foreign objects
of coee grinds or stains.
If the problem persists and drip stop does
not return to top position please call Sage
®
Consumer Support.
Unit produces
excessive steam
while brewing or
runs for extended
periods with only
steam output
Brewing performance is aected
by scale accumulated by
hard water.
Brewing temperature prole is not
properly set.
Descale the unit.
Call Sage
®
Consumer Support if problem
persists.
‘DESCALE’ on
LCD screen

Brewing performance is aected
by scale accumulated by
hard water.
Descale the unit by following the
instructions under Descaling in the Care
& Cleaning section of this manual.
Unit shows
“too hot”
Unit has been run too many times
back to back and the components
are overheated.
Let unit rest for at least 20mins before
starting another cycle.

FILTER
Water lter needs to be replaced.
Replace water lter following instructions in
‘Care and Cleaning’ section.
Navigate to SETTINGS menu and set YES
to NEW FILTER.
2 YEAR LIMITED GUARANTEE
Sage Appliances guarantees this product
for domestic use in specied territories for
2 years from the date of purchase against
defects caused by faulty workmanship and
materials. During this guarantee period Sage
Appliances will repair, replace, or refund any
Guarantee
defective product (at the sole discretion of Sage
Appliances).
All legal warranty rights under applicable
national legislation will be respected and will
not be impaired by our guarantee. For full terms
and conditions on the guarantee, as well as
instructions on how to make a claim, please
visit www.sageappliances.com.
15


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