Manual Saeco Premium (page 16 of 92) (English, German, Dutch, Danish, French, Italian, Portuguese, Swedish, Spanish, Norwegian, Finnish, All languages)

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TROUBLESHOOTING

TECHNICAL SPECIFICATIONS

Problems Causes Solutions

The machine does not turn on.

EXTRA

: power light is oﬀ after having

turned the machine ON and waited for

a few minutes.

PREMIUM

: the brew lights and are

not blinking.

» The machine is not connected to

the power source.

» Connect the machine to the power source.

» Contact Saeco customer service.

The machine requires a lot of time to

heat up.

» The machine has limescale

build-up.

» Descale the machine.

The pump is very noisy. » No water in the tank.

» Circuit is not primed.

» The tank with fresh drinking water.

» Prime the water circuit.

The loading lever doesn’t reach the

brewing position.

» Dregdrawer full.

» Pod inserted incorrectly.

» Empty out the dregdrawer.

» Repeat the sequence, lever in the oﬀ posi-

tion, lever in the brewing position; if that

is not enough remove the pod manually

from the compartment after unplugging

the machine.

The coﬀ ee is cold.

EXTRA

: the brew light was

off when the brew button was

pressed.

» Wait until the indicator light turns on.

The coﬀ ee is brewed too fast, the

brewed coﬀ ee is not creamy.

» Pod already used. » Place the lever back in the oﬀ position and

insert a new pod.

The coﬀ ee is not brewed and some steam

comes out from the pod compartment.

» The loading lever was not set to

the brewing position.

» Set the loading lever to the brewing

position.

Coﬀ ee is not brewed or brewed in

drips only.

» Dispensing spout is clogged.

» Circuit is not primed.

» Clean the dispensing spout.

» Prime the water circuit.

The pods, after they have been used,

have holes only on the upper ﬁ lm.

» Circuit is not primed. » Prime the water circuit.

Hot water/steam not dispensed. » Hot water/steam wand is clogged. » Clean the wand with a needle (the

machine needs to be unplugged and the

steam/hot water knob needs to be closed).

The milk does not froth. » Not suitable milk.

» The milk is too hot.

EXTRA

: the steam light was oﬀ

when the steam was dispensed.

» Use fresh, partially skimmed milk.

» Use milk at refrigerator temperature.

EXTRA

: keep pressing the steam button

until the indicator light turns on.

· Nominal Voltage - Power Rating - Power Supply: See label on

the appliance

· Dimensions:

Height Width Depth

12” (305 mm) 9.25” (235 mm) 13” (330 mm)

· Weight: about 11 lbs. (5 kg)

· Water tank: 34 oz. (1 lt.) - Removable type

· Housing Material: ABS - Thermoplastic

· Power Cord Length: 47” (1.2 m)

· Control Panel: Top of machine

· Boiler: Stainless steel

· Safety Devices: Boiler pressure safety valve

· Thermal fuse (EXTRA and PREMIUM versions)

· Safety thermostat (PREMIUM version)

Please contact a Saeco authorized service center for any faults not covered in the above table or when the suggested solutions

do not solve the problem.

2006/42 CE - 2004/108 CE - 2006/95 CE

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