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Machine actions Causes Solutions
The machine does not switch on. The machine is not plugged and/or the power but-
ton is positioned on "0".
Plug the machine and/or switch the power but-
ton to "I".
Co ee is not hot enough. The cups are cold. Preheat the cups with hot water.
Co ee does not have enough crema.
(See note)
The blend is unsuitable, co ee is not freshly roast-
ed or the grind is too coarse.
Change co ee blend or adjust the grind as ex-
plained in section "Adjusting the Co ee Grinder".
The machine takes a long time to warm up
or the amount of water dispensed from the
wand is too little.
The machine circuit is clogged by limescale. Descale the machine.
Bubbles form at the Cappuccinatore spout
while dispensing milk.
The tube  ttings are not connected properly or are
not completely inserted into the Cappuccinatore.
Insert the whole suction tube into the Cappuc-
cinatore.
Steam comes out of the Cappuccinatore
when sucking milk.
There is no more milk in the container. Check that there is still milk. If necessary,  ll in the
milk container again or replace it with a new one.
The Brew Group cannot be removed. The Brew Group is out of place. Turn the machine on. Close the service door. The
brew group automatically returns to the initial
position.
Group compartment drawer inserted. Remove the group compartment drawer before
removing the brew group.
The machine grinds the co ee beans but no
co ee comes out.
(See note)
The Brew Group is dirty. Clean the Brew Group ("Brew Group" section).
The dispensing spout is dirty. Clean the dispensing spout.
Co ee is too weak.
(See note)
Too low dose Adjust the amount of co ee to be ground.
Co ee is brewed slowly.
(See note)
The co ee grind is too ne. Change co ee blend or adjust the grind as ex-
plained in section "Adjusting the Co ee Grinder".
The Brew Group is dirty. Clean the Brew Group ("Brew Group" section).
Co ee leaks out of the dispensing spout. The dispensing spout is clogged or in the wrong
position.
Clean the dispensing spout and its holes.
Position the dispensing spout correctly.
Note: These problems can be considered normal if the co ee blend has been changed or if the machine has just been
installed.
Please, contact our consumer care help line at the phone number listed at the last page of this document for any prob-
lems not covered in the above table or when the suggested solutions do not solve the problem.
12 TROUBLESHOOTING
53


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