The machine does not turn on. Machine not connected to the power supply. Connect the machine to the power supply.
The pump is very noisy. Water tank empty. Rell with water. (section 4.4).
The coee is too cold.
The machine ready light (15) was o when
the button was pressed.
Wait until the machine ready light (15) turns
on.
The Portalter was not preheated (section 5).
Preheat the Portalter.
Cold cups. Preheat the cups with hot water.
Milk does not froth.
It is not possible to prepare a
cappuccino.
The milk is not suitable: powdered milk, low-
fat milk.
Use whole milk.
The Pannarello is dirty. Clean the Pannarello as described in section 9.
No steam in the boiler.
Prime the circuit (section 4.5) and repeat the
operations described in section 8.
The coee is dispensed too fast,
the crema does not form.
Not enough coee in the Portalter. Add coee (section 5).
Coee grinds are too coarse. Use a dierent blend (section 6).
The pod is old or not suitable. Use a dierent blend (section 6).
Old or not suitable pod. Change the pod.
Coee is not dispensed or
dispensed only in drips.
No water. Rell with water. (section 4.4).
The grind is too ne. Use a dierent blend (section 6).
Coee has been tamped or pressed in the
Portalter.
Shake the ground coee.
Too much coee in the Portalter. Reduce the quantity of coee in the Portalter.
Knob (3) is open. Close the knob (3).
The machine has limescale buid-up Descale the machine (section 10).
The lter in the Portalter is clogged. Clean the lter (section 9).
The pod is not suitable. Change type of pod.
Coee drips from the edges.
The Portalter is incorrectly inserted in the
brew unit.
Insert the Portalter correctly (section 5).
Upper edge of the Portalter is dirty. Clean the rim of the Portalter.
Pod inserted incorrectly
Insert the pod correctly. Make sure it doesn’t
hang over the edge of the Portalter.
Too much coee in the portalter.
Reduce the quantity of coee using the
measuring scoop.
