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3. Contact by phone
You can reach the ROWI Service Team by mail:
service.greatbritain@rowi.de
Most problems can be remedied as part of the competent, technical advice from our Ser-
vice Team. If this is not possible, the further procedure is outlined here.
4. If an inspection repair by the ROWI Service Centre is necessary, proceed as
follows:
P Pack appliance
Pack the appliance in the original packaging. Make sure that it is adequately padded
and protected against knocks. Transport damage is not covered within the scope of
warranty.
P Include purchase receipt
Always provide the receipt as proof of purchase. The service performance can only
be handled within the framework of the warranty if the purchase receipt is provided.
P Attach Service Form
Attach the filled out Service Form so it is clearly visible on the outside of the transport
packaging.
P Return appliance
Send the appliance to the following address (only after consultation with the ROWI
Service Centre):
ROWI Schweißgeräte und
Elektrowerkzeuge Vertrieb GmbH
Service Centre
Augartenstraße 3
76698 Ubstadt-Weiher
GERMANY
5.3 Online registration
Service knows no limits at ROWI. We would therefore like to thank our customers with a
comprehensive online service. Register and enjoy the numerous advantages we provide
exclusively for our premium customers.
It's really easy:
1. Go to our Internet site: www.rowi.de
2. Click on the ROWI Inside button.
3. Enter your contact data. You will then automatically receive your access data by email.
This gives you access to the extensive service scope of ROWI Inside. We wish you every
success with this.
GB
32


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