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11
CLEANING AND MAINTENANCE
If your vacuum cleaner will not start
The appliance is not powered. Check that the appliance is
plugged in correctly.
If your vacuum cleaner has no suction power
An accessory, the tube, hose, separator (4a), air/dust
separation grille (4b) or the separation compartment (4c) is
blocked: unblock them.
Clean the HEPA filter ref ZR9020.01* (17a) as indicated in
the procedure and put it back in its compartment or wash the
washable HEPA filter ref RS-RT3733* (17b) following the
procedure shown and put it back in its compartment. If the
HEPA filter is damaged, replace it.
Filtration cassette (ref RS-RT3732): clean the black foam
filter (18a) and the micro filter (18b) as indicated in the
procedure.
If your vacuum cleaner has less suction power, is noisy or makes
a whistling noise
An accessory, the tube, hose, separator (4a), air/dust
separation grille (4b) or the separation compartment (4c) is
partially blocked: unblock them.
The dust compartment is full: empty and wash it.
• The vacuum cleaner cover is not fitted correctly: close
properly.
• The dust compartment is not correctly fitted: fit it correctly.
The nozzle's manual power switch* is open: close it.
TROUBLESHOOTING
IMPORTANT: stop your vacuum cleaner immediately by
pressing the Start/Stop button as soon as it stops
performing as normal and before performing any checks.
4 Cleaning the HEPA filter (17)
If necessary, remove the accessory support (30)* then place
the vacuum cleaner in the vertical position (Fig.27).
Open the HEPA filter hatch (Fig.28).
Remove the HEPA filter from its housing (fig.29). Clean the
HEPA filter by gently patting it over a dustbin (fig. 30).
Reposition it in its housing (Fig.32).
Reposition the hatch until you hear a click indicating that it
is closed.
5 Wash the washable HEPA filter *
ref. RS-RT3733* (17b)
If necessary remove the accessory support (30)* then place
the vacuum cleaner in the vertical position (Fig.27).
Open the HEPA filter access hatch (Fig.28)
Remove the HEPA filter from its compartment (fig.29).
Tap the HEPA filter whilst holding it over a dustbin (Fig.30),
then pass it under some running water and leave it to dry for
at least 24 hours (Fig.31) (make sure that the filter is well and
truly dry before putting it back in place).
Put the HEPA filter back in its compartment (Fig.32). Push the
hatch back until you hear a locking click.
The washable HEPA filter* ref RS-RT3733 is available at
shops or at Approved Service Centres.
6. Cleaning the air/dust separator
system (4)
Remove the hose from the vacuum cleaner.
Open the vacuum cleaner cover (fig. 21-22).
Press the separator release button (fig.33) then remove from
the separation system (fig.34).
Remove the separation compartment (4c) by turning slightly
to the left (fig.35) then separate the two components (fig.36).
Wash the components (4a+b and 4c) in clear water (fig. 37)
and leave to dry for 6 hours.
Refit the filter system components (4):
- Reposition the separation compartment (4c) on the
separation system (4a+b) (fig. 38) by turning slightly until you
hear the click indicating that it is closed (fig. 39).
- Then reposition the entire separation system (4) in the
appliance (fig. 40) and close the cover.
7 Cleaning your vacuum cleaner
Wipe the body of the vacuum cleaner and accessories with
a soft damp cloth, then dry with a dry cloth.
Wash the dust compartment (5a+ 5b) under clear or soapy
water, then dry with a dry cloth.
IMPORTANT: replace the HEPA filter every 12 months.
The HEPA filter (ref ZR9020.01) is available from your
dealer or in Approved Service Centres.
IMPORTANT: do not use aggressive or abrasive
detergents. The transparency of the dust
compartment and/or front cover and/or cover may
change over time; this does not affect the appliance
performance.
ATTENTION: do not wash the vacuum cleaner cover
under clear water. Clean using a soft wet cloth.
* According to model: these systems are specific to certain mo-
dels or are accessories available as an option.
EN
The filtration cassette ref. RS-RT3732 (18a+18b) is
available from shops or at Approved Service
Centres.
IMPORTANT: if the appliance does not perform as normal
after cleaning the black foam filter and microfilter on your
vacuum cleaner, clean the HEPA filter.
Important!: only the HEPA filter ref RS-RT3733*
should be washed
ATTENTION: your appliance is equipped with a
safety system (19) for detecting the filtration
cassette: the cover cannot be closed if the filtration
cassette is not fitted (18a+18b).
16


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