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* Depending on model
If you are using an extension cable, ensure that it is in perfect condition and matches the power
of your vacuum cleaner.
Do not unplug the appliance by pulling the cord.
Stop and disconnect your vacuum cleaner after each utilisation cycle.
Only use dry accessories and original Rowenta bags.
Verify that all filters are in place.
Never use without bag and filter.
In case of difficulty in obtaining bags and filters for the vacuum cleaner, contact Rowenta Consumer
Service on 0845 302 1454
WHAT TO DO IF…
IMPORTANT
When your vacuum cleaner is not working as it should be and before any verification, stop it by using
the stop/start pushbutton and unplug.
If a problem persists, take your vacuum cleaner to the nearest approved Rowenta Service Centre. See
the list of approved Rowenta Service Centres or contact Rowenta Customer Service: 0845 302 1454
Your vacuum cleaner
will not start or does
not suck.
• The appliance is not receiving current: Check that it is correctly connec-
ted.
• An accessory or the tube is blocked: Unblock the accessory or the pipe.
• The cover is badly closed or cannot be closed: Check the position/or the
presence of the bag and re-close the cover.
Your vacuum cleaner
has less suction
power, makes a
noise, and whistles.
• An accessory or the tube is partially blocked: Unblock the accessory or
the tube.
• The bag is full or saturated with fine dust: Replace the bag.
• The micro filter* or the HEPA filter* is saturated: Change the micro filter
or clean the HEPA filter if 6 months of use have elapsed, otherwise chan-
ge it following instructions in the notice.
• The power control is in minimum position: Increase the power using the
power control (except when cleaning fine fabrics).
• The suction fitting is difficult to move: Reduce the power using the power
control.
The bag fill indicator
remains on red.
• The bag is full: Replace the bag.
EN
16


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