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Problems Possible causes Solutions
There is no steam. The appliance has not been
turned on. Check that your appliance is properly
plugged in and press the On / Off button
(on the front of the appliance).
The power light should turn on.
The hose has been
obstructed. Check that the hose is not bent or twis-
ted.
There is no water left. Turn off the appliance and refill the
water tank.
The steam flow
is low. Your steamer has a build-
up of scale because it has
not been rinsed out regu-
larly.
Descale the steamer at least once a year
or every 50 hours of use. If your water is
hard, increase the frequency.
There is no water left. Turn the appliance off and refill it.
Water runs
through the holes
of the steambrush.
There is condensation in
the hose. Never use steamer in a horizontal posi-
tion. Hold the hose vertically outstret-
ched and wait for water to flow back into
the steamer.
The steamer takes
a long time to heat. Your steamer has a build-
up of scale because it has
not been descaled regu-
larly.
Rinse out the steamer at least once
a year or every 50 hours of use. If your
water is hard, increase the frequency.
Troubleshooting
If it is not possible to establish the cause of the problem, seek the assistance of
an Approved ROWENTA Service Center www.rowenta.com
1103905999-index 01 IS9000 US_105x148,5 06/12/10 16:30 Page11
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