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TROUBLESHOOTING
If it is not possible to establish the cause of the problem, seek the assis-
tance of an approved ROWENTA Service Center www.rowenta.com
Problems Possible causes Solutions
There is no steam. The appliance has not
been turned on. Check that your appliance is properly
plugged in, a beep sound is emitted.
Then press the Set/Off button, the light
indicator on the front must illuminate.
Set the steam output.
The hose hes been
obstructed. Check that the hose is not bent or
twisted.
The steam flow is
low. Your steamer has a
build-up of scale
besause it has not
been rinsed out
regularly.
See descaling process
(Cleaning paragraph)
The hose has been
obstructed. Check that the hose is not bent or
twisted.
The «Energy saving»
mode is activated. Gently move the steam head to
reactivate the appliance.
Water runs through
the holes of the
steam head.
There is condensation
in the hose Never use a steamer in the horizontal
position. Hold the hose vertically
outstretched and wait for water to flow
back into the steamer.
The steamer takes a
long time to heat
and/or ejects white
particles
Your steamer has a
build-up of scale
besause it has not
been descaled
regularly.
See descaling process
(Cleaning paragraph)
A beep sound is
emitted. There is no water in
the water tank. Turn off the appliance and fill the water
tank.
The auto-off function is
activated.
There is water in water
tank, but the appliance
doesn’t detect it.
Gently move the steam head to
reactivate the appliance.
Replace water by tap water.
Clean up the two metal contacts
located in housing, under the water
tank.
1800121274 IS5100 US_105x148,5 19/10/10 11:32 Page25
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