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There is not en-
ough power or
too much
The dual voltage* is not set
correctly.
Be sure the dual voltage selector is in correct vol-
tage position before pluging. Unplug the
aplliance and switch the selector to the correct
voltage.
ES
EN
FR
5
Problems Possible causes Solutions
There is no
steam.
The steam brush is not plug-
ged in. Check that your appliance is correctly plugged in.
The water tank is empty. Unplug your appliance and refill the water tank.
You use the appliance for the
first time.
When the appliance is new, press the steam trig-
ger a few times in vertical position.
The steam trigger has not
been primed.
Press the steam trigger by successive pressures
to begin steaming.
The water tank is not in place. Ensure that the water tank snaps in when put into
place.
The appliance
does not heat.
It is not plugged in.
The dual voltage* is
not set correctly.
Plug in your appliance.
Be sure the dual voltage selector is in correct vol-
tage position before pluging. Unplug the
aplliance and switch the selector to the correct
voltage.
Water spits.
Your appliance is not hot en-
ough.
Allow your steam brush to heat for approxima-
tely 50 seconds before using.
You are using demineralised
water.
Use tap water or : 50 % untreated tap water, 50 %
distilled or demineralised water
.
The dual voltage* is not set cor-
rectly.
The steam trigger is pressed
too frequently
Be sure the dual voltage selector is in correct vol-
tage position before pluging. Unplug the aplliance
and switch the selector to the correct voltage.
Press by successive pressures, every 4 seconds,
the steam trigger
Water leaks.
The water tank is not in place. Be sure that the water tank snaps when put into
place.
The water is leaking from the
stopper.
Check if the stopper is properly pushed in place
and the tong is completely inserted in its cavity.
The steam leaves
stains on the fa-
bric.
You are using water with addi-
tives. Never add any product in the water tank.
The appliance had not been
cleaned enough after the des-
caling operation.
Read carefully the Cleaning/Descaling part.
IS THERE A PROBLEM ?
For any product problems or queries, please visit our website :
www.rowentausa.com or contact our Helpline on 1-800-ROWENTA
* depending on model
1800129617 DR6000 U1_110 x 154 30/10/13 10:45 Page5
9


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