Issues
Possible
causes
Solutions
There is no steam. The steambrush is not
plugged in.
Check that your appliance is
correctly plugged in.
The water level is too
low.
Unplug your appliance and refill the
tank.
The steam button has
not been primed.
Press the steam button 4 seconds
to begin steaming.
The appliance is
being used for the
first time.
When appliance is new, priming of
the steam feature may be
necessary. Once heated, press the
steam button up to 15-20 times to
start the steaming process.
The water tank is not
in place.
Be sure that the water tank snaps
in when put into place.
The appliance does
not heat.
It is not plugged in. Plug in your appliance.
Water leaks or spits.
The water tank is not
in place.
Be sure that the water tank snaps
when put into place.
Your appliance is not
hot enough.
Allow your steam brush to heat
for approximately 30 seconds
before using.
The dual voltage* is
not set correctly
Be sure that the dual voltage
selector is in correct voltage
position before operating. Unplug
the appliance and switch the
selector to the correct voltage.
There is not enough
power or too much.
The dual voltage* is
not set correctly.
Be sure that the dual voltage
selector is in correct voltage
position before operating. Unplug
the appliance and switch the
selector to the correct voltage.
