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EN
(*) Depending on model
If you are unable to trace the cause of the fault, contact an official Rowenta Customer
Service Centre. The addresses are shown in the enclosed service centre address list.
Helplines listed at the front of this leaflet.
Further hints and tips are obtainable from our homepage: www.rowenta.com
Subject to modifications !
PROBLEMS?
Problems Cause Solution
The iron is
plugged in,
but the
soleplate of
the iron
remains cold.
No mains supply. Check that the mains plug is properly
inserted or try plugging the iron into a
different socket.
Temperature control set too
low.
Set the temperature control to a higher
temperature.
The automatic electronic cut-
off* is active.
Move your iron.
Thermostat
control light*
or the yellow
led* goes on
and off.
This is normal.
When the thermostat control light* or
the yellow led* goes on and off the iron
is heating up. As soon as the thermostat
control light* goes off or the green led*
lights up the set temperature has been
reached.
None or too
little steam is
being emitted.
Steam control set on dry
position .
Turn the steam control to the required
setting area.
Not enough water in the
water tank.
Fill the water tank.
Anti-Drip* is active
11).
Wait for the soleplate to reach the correct
temperature.
Brown streaks
come through
the holes
inthe soleplate
and stain the
linen.
Residues in the steam
chamber or on the soleplate.
Use the Self Clean function then clean
your iron.
Use of chemical descaling
agents.
Do not add any descaling agents to the
water in the water tank. Use the Self
Clean function and clean your iron.
Fabric fibres have
accumulated in the holes of
the soleplate and are burning.
Clean the soleplate with a
non-metallic sponge.
Vacuum the holes of the soleplate from
time to time.
Your linen is not rinsed
sufficiently or you have
ironed a new garment before
washing it.
Ensure linen is rinsed thoroughly to
remove any soap deposits or chemicals
on new garments which may be sucked
by the iron.
Use of starch. Always spray starch onto the reverse side
of the fabric to be ironed and clean your
iron soleplate.
Pure distilled /
demine-ralised or softened
water is
being used.
Only use untreated tap water or mix half
tap water with half distilled/demineralised
water. Use the Self Clean function and
clean your iron.
Iron is leaking.
Overuse of shot of steam
button.
Allow more time between each shot.
Soleplate temperature too
low.
Set the temperature control to a higher
temperature.
1103910025 DZ5000 D1 _110x220mm 15/03/13 11:14 Page5
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