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EN
(*) Depending on model
Problems Cause Solution
The iron is plugged
in, but the soleplate
of the iron remains
cold.
No mains supply. Check that the mains plug is properly
inserted or try plugging the iron into a
different socket.
Temperature control set too
low.
Set the temperature control to a higher
temperature.
The automatic electronic
cut-off* is active.
Move your iron.
If you have any product problems or queries please contact our Customer Relations Team first
for expert help and advice:
0845 602 1454 - UK (01) 677 4003 - Ireland or consult our wesbite - www.rowenta.co.uk
Subject to modifications !
Brown streaks
come through the
holes inthe
soleplate and stain
the linen.
None or too little
steam is being
emitted.
Residues in the steam
chamber or on the soleplate.
Use the Anti Calc function then clean
your iron.
Anti-Drip* is active
11).
Wait for the soleplate to reach the
correct temperature.
Not enough water in the
water tank.
Fill the water tank.
Steam control set on dry
position
Turn the steam control to the required
setting area.
Use of chemical descaling
agents.
Do not add any descaling agents to the
water in the water tank. Use the Anti
Calc function and clean your iron.
Fabric fibres have
accumulated in the holes of
the soleplate and are
burning.
Clean the soleplate with a non-metallic
sponge.
Vacuum the holes of the soleplate from
time to time.
Your linen is not rinsed
sufficiently or you have
ironed a new garment
before washing it.
Ensure linen is rinsed thoroughly to
remove any soap deposits or chemicals
on new garments which may be sucked
by the iron.
Use of starch. Always spray starch onto the reverse
side of the fabric to be ironed and clean
your iron soleplate.
Pure distilled /
demineralised or softened
water is being used.
Only use untreated tap water or mix
half tap water with half
distilled/demineralised water. Use the
Anti Calc function and clean your iron.
Iron is leaking.
Overuse of shot of steam
button.
Soleplate temperature too
low .
Set the temperature control to a higher
temperature.
Allow more time between each shot.
PROBLEMS?
1103910049-index 02 DW5000 D1_110x220mm 03/02/15 11:03 Page6
10


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