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5
Problems Possible causes Solutions
There is no
steam.
The steam brush is
not plugged in.
Check that your appliance is correctly
plugged in.
The water tank is
empty. Unplug your appliance and refill the
water tank.
You use the
appliance for the
first time.
When the appliance is new, press the
steam trigger press the steam trigger
a few times in vertical position.
The steam trigger
has not been
primed.
Press the steam trigger by
successive pressures to begin
steaming.
The water tank is
not in place.
Ensure that the water tank snaps in
when put into place.
The appliance
does not heat.
It is not plugged in. Plug in your appliance.
Water spits.
Your appliance is
not hot enough.
Allow your steam brush to heat for
approximately 50 seconds before
using.
You are using
demineralised
water.
Use tap water or :
50 % untreated tap water,
50 % distilled or demineralised
water.
Water leaks.
The water tank is
not in place.
Be sure that the water tank snaps
when put into place.
The water is
leaking from the
stopper.
Check if the stopper is properly
pushed in place and the tong is
completely inserted in its cavity.
The steam
leaves stains
on the fabric.
You are using
water with
additives.
Never add any product in the water
tank.
The appliance had
not been cleaned
enough after the
descaling
operation.
Read carefully the
Cleaning/Descaling part.
IS THERE A PROBLEM ?
Environment protection first !
iYour appliance contains valuable materials which can be
recovered or recycled.
Leave it at a civic waste disposal centre.
For any product problems or queries, please visit our website :
www.rowenta.co.uk
or contact our Helpline on 0845 602 1454 - UK (01) 461 0390 - Ireland
1800125732 DR6000 Ultra steam_110 x 154 25/06/12 10:43 Page5
9


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