Manual Rowenta DG8020 (page 8 of 46) (English, German, Dutch, French, Italian, Portuguese, Spanish)

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Problems Possible causes Solutions

The thermostat light and the

on/off switch are not lit.

The appliance is not switched

on.

Check that your appliance is correctly plugged in

and press the illuminated on/off switch (on the

front of the base-unit).

Water runs through the

holes in the soleplate.

You are using the steam

control button before the iron

is hot enough.

Decrease the steam output while ironing at low

temperature (steam output control dial on the

control panel).

Wait for the thermostat light to go out before

activating the steam control button.

Water has condensed in the

pipes because you are using

steam for the first time or you

have not used it for some

time.

Press the steam control button away from your

ironing board until the iron produces steam.

White streaks come through

the holes in the soleplate

Your boiler has a build-up of

scale because it has not been

rinsed out regularly.

Rinse out the boiler after every 10 uses, when

the orange indicator light flashes (see chapter

11). If your water is hard increase the frequency.

You have already rinsed the

boiler and the orange “boiler

rinse” light is flashing.

You have not pressed the

“Restart” button

Press the “Restart” button to turn off the

indicator light.

Brown streaks come through the

holes

in the soleplate and

stain the linen.

You are using chemical

descaling agents or additives

in the water for ironing.

Never add this type of product in the

water tank or

in the boiler (see our recommendations

regarding water to be used).

Your linen is not rinsed

sufficiently or you have

ironed a new garment before

washing it.

Ensure linen is rinsed thoroughly to remove

any

soap deposits or chemicals on new garments

which have been sucked up by the iron.

The soleplate is dirty or

brown and may stain the

linen.

You are ironing at too high a

temperature.

See our recommendations regarding

temperature control setting.

There is no steam. The

water tank is empty

(light turn on)

Fill the water tank and

press the “Restart” button

on the control panel.

There is little steam. The steam output control dial

is set at minimum.

Increase the steam output (control dial on the

control panel).

The soleplate temperature is set

to the maximum.

The generator is working but steam is very hot and

dry. As a consequence, it is less visible.

Water streaks appear on

the linen

Your ironing board is

saturated with water because

it is not suitable for use with a

steam generator.

Check that your ironing board is suitable. A

mesh type ironing board must be used to allow

any excess steam to escape and to avoid steam

venting sideways.

The red “removable water

tank empty” light is on.

You have not pressed the

“Restart” button

Press the “Restart” button on the control panel.

Steam escapes from the

rinse plug.

The rinse plug has not been

tightened correctly.

Tighten the rinse plug correctly.

The rinse plug seal is

damaged

Contact an Approved Service Centre to order

a new rinse plug seal.

Steam escapes under the

appliance.

The generator is faulty. Stop using the generator and contact an

Approved Service Centre

The power cord does not

fully retract.

The power cord has lost

tension during retraction.

Pull the power cord out completely. Press the

button and guide the cord with your free hand.

HELPLINE

If you have any product problems or queries with your product, please telephone our Customer Relations team on:

0845 602 1454 (UK) (Calls charged at local rate) - (01) 461 0390 (Ireland)

Consult our web site: www.rowenta.co.uk

Environment protection first !

Your appliance contains valuable materials which can be recovered or recycled.

 Leave it at a civic waste disposal centre.

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Rowenta DG8020 Manual

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