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Crema is not perfect?
Finding Possible cause
not enough crema
powder is too coarse, powder is not compressed enough, beans are too old, cup
or machine is dirty.
crema is too dark beans are too old, powder is too coarse, powder is not compressed enough.
crema is too light beans are too old, powder is too coarse, powder is not compressed enough.
crema is not firm cup is too cold or too hot, water pressure is too low.
First aid ...
Finding Cause and troubleshooting
Permanent glowing
temperature pilot lamp
(red) [1]
No fault
Heating-up period of the thermoblock!
Quickly blinking
temperature pilot lamp
(red) [1]
Thermoblock too hot after steam supply
For cooling down the system, choose the function “espresso/hot water“. Turn the
rotary knob to the right. Dispense hot water for 10 seconds.
Slowly glowing
operation pilot lamp
(blue) [3]
No fault
Power save mode without heating is active! To activate the appliance, press the
“on/off“ switch!
Permanent glowing
operation pilot lamp
(blue) [3]
No fault
Appliance is ready for use!
Quickly alternate blinking
of the operation pilot lamp and
temperature pilot lamp
Wrong positon of rotary knob during switch appliance on
Switch the appliances off, position the rotaty knob to “0“ and switch the
appliances on again!
Rotary switch on position “espresso/coffee“ and the switch on position
“hot water/steam“.
This combination is not allowed!
pump generates loud pump noise
Water tank is empty
Refill the water tank; afterwards bleed the system by dispensing hot water!
Water tank is not inserted correctly
Insert the water tank as far as it will go on the gasket, afterwards bleed the
system by dispensing hot water!
Water filter is blocked
Remove the water filter from the tank and start dispensing water without filter. If
the supply is ok, the filter cartridge must be exchanged.
Water filter is not soaked enough
Lay the water filter in water for at least 15 minutes, afterwards insert it according
to instructions!
Blocked filter insert
Clean the filter insert thoroughly, clean sieve and holes carefully with the
cleaning pin if necessary!
milk froth is not satisfying
milk is too warm
Use refrigerated milk!
unsuitable vessel
Use a suitable stainless steel jug!
nozzle holes are blocked
Clean the nozzle thoroughly!
43


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