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Troubleshooting
Problem Items to check Cause/Action Page
Power turns o on its
own
Could you have made settings so
that the power automatically turns
o when the piano has not been
used for a time?
If you don’t need the power to turn o automatically, turn the Auto
O setting “O. p. 27
Power turns on
unexpectedly
This unit powers-on when you open the keyboard cover, and powers-o when you close the keyboard
cover. p. 6
Power does not turn on Is the AC adaptor connected correctly? p. 5
The buttons of the
operating panel do not
work
Could you have enabled the “Panel
Lock” setting to prevent inadvertent
operation?
Disengage the “Panel Lock” setting. p. 28
The volume level of the
unit connected to Input
jack is too low
Could the volume of the connected device be turned down?
Could “Input/Bluetooth Vol. be lowered? p. 25
°Error Messages
Indication Meaning
Error 2
An error occurred during writing. The USB ash drive may be corrupted.
Insert other USB ash drive and try again. Alternatively, you can initialize the USB ash drive (“Initializing the Memory
(Format Media)” (p. 23)).
The internal memory might be damaged. Format the internal memory (“Initializing the Memory (Format Media)” (p. 23)).
Error 10 No USB ash drive is inserted. Insert the USB ash drive and try again.
The internal memory might be damaged. Format the internal memory (“Initializing the Memory (Format Media)” (p. 23)).
Error 11 There is not sucient free memory in the save destination.
Either insert other USB ash drive or delete unneeded les and try again.
Error 14
An error occurred during reading. The USB ash drive may be corrupted.
Insert other USB ash drive and try again. Alternatively, you can initialize the USB ash drive (“Initializing the Memory
(Format Media)” (p. 23)).
The internal memory might be damaged. Format the internal memory (“Initializing the Memory (Format Media)” (p. 23)).
Error 15 The le is unreadable. The data format is not compatible with the unit.
Error 18 This audio format is not supported.
Use an WAV format (44.1 kHz, 16-bit linear) or MP3 format audio le.
Error 30 Internal memory capacity of the unit is full.
Error 40 The unit cannot deal with the excessive MIDI data sent from the external MIDI device.
Reduce the amount of MIDI data sent to the unit.
Error 43 A MIDI transmission error has occurred. Check the connected MIDI device.
Error 51 There may be a problem with the system. Repeat the procedure from the beginning. If it is not solved after you have tried several
times, contact the Roland service center.
Error 65 The USB Memory port was subjected to excessive current. Make sure that there is no problem with the USB ash drive, then turn
the power o, then on again.
31


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