Manual Roland GP-9 (page 30 of 38) (English)

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° Troubleshooting

Problem Items to check Cause/Action Page

Problems with the piano’s sound

No sound

Is the volume turned down? Raise the volume. p. 8

Could headphones or an adaptor plug be inserted in the

Phones jack?

If headphones or an adaptor plug are inserted in the headphones jack, sound is not

output from the speakers. –

If you want sound to be produced from headphones or external speakers, is the device connected correctly? p. 5

Could the “Local Control” setting be turned “O”? In function mode, turn the “Local Control” setting “On”. p. 27

Pitch of the keyboard or song is

incorrect

Could you have made Transpose settings? Disable the transpose features in the “Kbd Transpose” and “Song Transpose” settings

of Function mode.

p. 11,

p. 25

Is the Master Tune setting appropriate? When shipped from the factory, the reference pitch is set to “442.0 Hz”. Check the

“Master Tuning” setting of the Piano Designer function. p. 18

Is the setting for the Temperament correct? When shipped from the factory, the tuning is set to “Equal temperament”. Check the

“Temperament” setting of the Piano Designer function. p. 18

Is the Single Note Tuning setting appropriate? Check the Piano Designer function’s “Single Note settings”. p. 19

Sounds are heard twice

(doubled) when the keyboard

is played

Could “Dual Play” be specied, so that two tones are

layered? Select “Keyboard Mode” in Function mode, and change “Dual” to “Whole”. p. 29

Could the piano be connected to an external sequencer?

If you don’t want the piano to be played from another sound module, set your music

production software’s “soft thru” setting to “O”. –

If the function mode “Local Control” setting is “On”, turn the “Local Control” setting

“ O  ”. p. 27

Reverberation remains even if

you defeat the Ambience eect

This simulates the depth and ambience of the acoustic

piano’s sound, and is not a malfunction. Even if the

Ambience eect is o, the acoustic piano’s own resonance

remains.

You can also reduce the resonance by lowering the “Cabinet Resonance” value of the

Piano Designer function. p. 19

The sound of the higher notes

suddenly changes from a certain

key

This simulates the characteristics of an acoustic piano, and is not a malfunction.

The sound will change where there is a change in the number of strings per key or a transition from wound strings to unwound strings. –

When you press a key, the sound

of a note you didn’t press is also

faintly heard

In some cases, a note you play might cause a dierent note

(whose frequency is an integer multiple of the rst note)

to resonate, producing the sensation that the sound has

changed; this is not a malfunction.

Lower the Piano Designer’s “Full Scale String Res.” value, or turn it o. p. 19

A buzz or vibration occurs when

you play the keyboard

This feature simulates the vibration that occurs when

you play the keyboard of an acoustic piano; it is not a

malfunction.

You can eliminate the keyboard vibration by turning the “Haptic Key Vibration”

setting o in function mode. p. 27

High-pitched ringing is heard

If you don’t hear it through headphones:

It may be that the piano has malfunctioned. Contact either the dealer where you purchased your instrument, or Roland Support.

If you also hear it through headphones:

To decrease the metallic ringing, adjust the following settings.

¹Ambience Depth (p. 9)

¹Piano Designer “Full Scale String Res.” (p. 19)

–

Low notes sound wrong, or are

buzzy

Could the volume be set to maximum? If the volume is at the maximum, the sound might be distorted depending on how

you play the piano. If this occurs, lower the volume. p. 8

If you also hear it through headphones:

It may be that the piano has malfunctioned. Contact either the dealer where you purchased your instrument, or Roland Support.

If you don’t hear it through headphones:

Objects near the piano are resonating because of the high volume of sound coming from the speakers. You can take the following measures to

minimize resonances.

¹Keep the volume down.

¹Locate the speakers 10–15 cm (4–6 inch) away from walls or other surfaces.

¹Move away from the objects that are resonating.

–

Noise is sometimes heard when

you change the master tuning or

temperament while piano sound

is being produced

Due to how the sound engine is structured, you might hear noise with grand piano tones if you change the master tuning or temperament

while sound is being produced. This is not a malfunction. –

The sound is heard dierently

depending on the tone settings

When using “Dual play” which layers two tones, or “Split play” which produces dierent tones in the left-hand and right-hand, the sound might

be heard dierently depending on the specic combination. For some combinations, the eect is not applied to the left-hand tone or to tone 2,

but this is not a malfunction.

–

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