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Troubleshooting
Cant install the DA-PCI into the computer
Is the DA-PCI oriented correctly?
The DA-PCI Control Panel does not start up
Is the DA-PCI correctly inserted in a PCI slot?
Was the driver installed correctly?
No sound, cannot input sound
Is the DA-PCI cable connected correctly?
Is the DA-2496 clock select switch set correctly?
Audio cannot be input or output unless the DA-2496s clock select switch and the DA-PCI Control
Panel Master Clock setting are set correctly. For details, refer to Connecting the DA-2496 to DA-
PCI (p. 23, p. 28).
Mute may have been checked in the DA-PCI Control Panel Monitor Mixer tab.
If Mute is checked in the Monitor Mixer tab of the Control Panel, the audio output will be muted.
Uncheck the Mute setting(s) in the Control Panel. For details on the Control Panel, refer to DA-PCI
Control Panel (p. 32).
Are the input/output settings of your software correct?
Check the audio input/output settings of your software.
The volume level of the instrument connected to DA-2496 is too low.
Could you be using a connection cable that contains a resistor?
Use a connection cable that does not contain a resistor. (Roland: PCS cable or equivalent).
Cant use MIDI
Is the DA-PCI cable connected correctly?
Is the driver installed correctly?
Install the driver according to the procedure given in Driver installation and settings (p. 18).
Are the MIDI settings of your software correct?
Check the MIDI input/output settings of your software.
Noise is present in the sound
Is synchronization occurring correctly with the PCI device?
For details, refer to Connecting the DA-2496 to DA-PCI (p. 23, p. 28).
If your computer has insufficient RAM, the system will not be able to perform as
designed, and noise may be heard in the sound.
In this case, we recommend that you expand your memory to 128 MB or more of RAM.
36


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