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Troubleshooting
Backing Keyboard BK-5
r
125
The external screen remains dark. Did you connect it to the VIDEO OUTPUT socket? 19
Did you switch on your TV or external screen—and did you select
the correct channel? See the TV’s or screen’s owners manual for
how to select the channel that corresponds to the video input to
which the BK-5 is connected.
Are you using a supported TV or monitor screen?
Thin horizontal lines flicker in the television
screen.
Thin horizontal lines may flicker on the television screen, but this
is due to the television itself, and is not a malfunction of the BK-5.
Can’t see the edge of the image on the television
screen
In some cases, the edge of the image may not be visible on the
television screen, but this is due to the characteristics of the tele-
vision and is not a malfunction on the BK-5.
Lyric display is wrong. For some types of music files, the lyrics may sometimes be dis-
played incorrectly. Some words may be incorrectly shown outside
the screen display area.
Insufficient volume from a device connected to
the BK-5’s AUDIO INPUT (STEREO) socket.
Could you be using a connection cable that contains a built-in
resistor? Use a connection cable that does not contain a resistor.
Check the setting of the “Audio In Level” parameter and correct it,
if necessary (page 74).
The songs won’t play. The file type of the song is not one of the file types that the BK-5
can play.
37
It may be that the song data is damaged.
No Performance Lists are displayed. The USB memory doesn’t contain any Performance List files.
For some reason the USB memory is not recognized.
Wireless LAN issues
Can’t connect to a wireless LAN access point Make sure that your wireless LAN access point supports WPS.
If your wireless LAN access point does not support WPS, you
can connect using the procedure described in “Connecting to a
Wireless LAN Access Point That You Select” on p. 121.
Have you entered the correct password in the iPhone or other
wireless device?
Disconnect and reconnect the wireless device and then enter
the right BK-5 Ad-Hoc Key. (For example, on an iPhone, to dis-
connect, choose [Settings] ‰ [Wi-Fi], press the arrow icon on
the right of the network name and then press “Forget this Net-
work”.
The 802.11a/b wireless standard is not supported. Please use the
802.11g/n (2.4 GHz) wireless standard.
The WEP authentication method is not supported. Please use
the WPA or WPA2 authentication method.
Make sure that DHCP is enabled for your wireless LAN access
point.
•If you don’t get connected to the previously-connected wireless
LAN access point when you turn on the power, check and make
sure the setting described in “Connecting in Ad-Hoc mode” on
p. 122 is OFF.
There is a limit to the connection data that can be remembered.
Making a new connection may cause older connection data to
be deleted.
•All connection data will be deleted if you execute a factory
reset.
•If the connection data has been deleted, please re-connect to
the wireless LAN access point.
The display indicates “Access Point Not Sup-
ported,” and can’t connect to the wireless LAN
access point
This Access Point is not supported. Please use the WPA or WPA2
authentication method.
Symptom Action Page
BK-5_US.book Page 125 Thursday, May 23, 2013 7:01 PM
125


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