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Troubleshooting
If the computer does not detect the A-PRO correctly, use the following procedure to delete
the driver, and then install the driver again as described in “Installing the Driver” (p. 12).
Windows users
1
Start up the computer without the A-PRO connected.
Disconnect all USB cables other than those for a USB keyboard and/or USB mouse
(if used).
2 Log on to the computer with a user account that has administrator
privileges.
3 Insert the included CD-ROM into the computer’s CD-ROM drive.
4 Double-click the [Uninstal] icon in [Driver] folder on the included
CD-ROM.
5 When a confirmation screen regarding user account control
appears, click [Yes] or [Continue].
6 When“The installed A-PRO Driver will be uninstalled.” appears, click
[OK].
If other messages appear, follow the instructions on the screen.
7 When “Uninstallation was completed.” appears, click [OK] and
restart the computer.
Mac OS X users
1
Start up the computer without the A-PRO connected.
Disconnect all USB cables other than those for a USB keyboard and/or USB mouse
(if used).
2 Insert the included CD-ROM into the computer’s CD-ROM drive.
3 Double-click the [Uninstaller] in [Driver] folder on the included CD-
ROM.
4 When “This uninstalls A-PRO driver from this Macintosh.” appears,
click [Uninstall].
If other messages appear, follow the instructions on the screen.
5 When “Are you sure you want to uninstall the driver?” appears, click
[OK].
6 The authentication dialog box or the message “Uninstaller requires
that you type your password” will appear.
Enter the password and click [OK].
7 When “Uninstallation is completed.” appears, click [Restart] and
restart the computer.
It may take some time for the computer to restart.
Other Problems
Deleting the Driver
A-300_500_800C_e.book 79 ページ 2014年8月19日 火曜日 午後3時27分
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